Dell UCPM-800 manual Prerequisites For Removing The Shared Perc 8 Card

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Prerequisites For Removing The Shared PERC 8 Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the system.

Perform the following steps to enable recovery in the event the part replacement process fails:

1.Follow the operating system procedure to back up all data from the shared storage drives

CAUTION: The part replacement procedure is complex and can put your data at risk if mistakes are made. It is imperative that critical data is backed up prior to starting the procedure.

2.Document your virtual drive configuration and mapping information by performing the following steps:

a.Open CLI terminal and run the command racadm raid get vdisks –o. Take a screen shot of the results page and save the captured screen shot to a location of choice, or write down the information and store it in a safe, secure location.

b.Click Chassis Overview Storage Virtual Disks Assign to view the virtual disk mapping by the CMC GUI. Take a screen shot of the results page and save the captured screen shot to a location of choice, or write down the information and store it in a safe, secure location.

c.Click Chassis Overview Storage Virtual Disks to get the virtual disk configuration information by the CMC GUI. Take a screen shot of the results page and save the captured screen shot to a location of choice, or write down the information and store it in a safe, secure location.

3.Click Chassis Overview Storage Controllers to view the firmware version of the current Shared PERC 8 card. If your system has two Shared PERC 8 cards installed, the firmware version must be the same for both the cards.

4.Turn off the server modules using operating system commands or the CMC.

5.Turn off the enclosure, including any attached peripherals, and disconnect the enclosure from the electrical outlet and peripherals.

6.Remove the server modules and the shared storage hard drives from the PowerEdge VRTX system.

WARNING: To prevent damage to system components, do not stack system components together after removal. For information on electrostatic discharge (ESD) compliance, see dell.com/regulatory_compliance.

NOTE: Label all server modules and hard drives before removal so that they can be replaced in the same slots.

7.If applicable, rotate the system feet inward and lay the system on its side on a flat stable surface, with the cover release latch side on top.

8.Open the system.

Removing The Shared PERC 8 Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the system.

CAUTION: The Shared PERC 8 cards are not hot-swappable. Do not remove or install the Shared PERC 8 cards from the system board while the PowerEdge VRTX system is powered on.

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Contents User’s Guide Page Contents Deploying The Shared Perc 8 Card Driver InstallationGetting help About The Shared Perc 8 Card Configurations of the Shared Perc 8 cardStorage Subsystem Compatibility Matrix at dell.com Specifications of a Shared Perc 8 cardPage Related Documentation Supported Operating SystemsBest Practices For Shared Perc Contacting Dell Locating your system Service TagDocumentation Feedback Virtual Disk Initialization Shared Perc 8 Card FeaturesPhysical Disk Power Management Consistency ChecksFast Initialization Of Virtual Disks Physical Disk RoamingBackground Initialization Of Virtual Disks Full Initialization Of Virtual DisksVirtual Disk Migration Using Physical Disk RoamingFastPath Migrating Virtual Disks If The Target System Is Turned On Virtual Disk Cache PoliciesMigrating Virtual Disks If The Target System Is Turned Off Write-through Virtual Disk Write Cache PoliciesWrite-Back Conditions Under Which Write-Back Is EmployedVirtual Disk Read Cache Policies Fault TolerancePhysical Disk Write Cache Policy Conditions under which write-through is employedPatrol Read Smart FeatureShared Perc 8 Card Cache Preservation Physical disk failure detectionPhysical Disk Hot Swapping Controller Failover Feature Battery Transparent Learn CycleMultipath support in Linux Configuring Multipath Support In WindowsConfiguring Multipath Support In VMWare Multipath SupportReplacing a Shared Perc 8 Card Installing a New Shared Perc 8 CardDeploying The Shared Perc 8 Card Removing The Shared Perc 8 Card Prerequisites For Removing The Shared Perc 8 CardRemoving and Installing the Shared Perc 8 Card Post-Installation Tasks For Shared Perc 8 Card Installing The Shared Perc 8 CardUpdating firmware Firmware installation or updateDriver Installation Installing Or Updating Windows Drivers For Shared Perc Installing Or Updating VMware Drivers For Shared Perc Installing Or Updating Linux Drivers For Shared PercManagement Applications For Shared Perc 8 Card Shared Perc 8 Card Boots Into Safe Mode TroubleshootingShared Perc 8 Card Not Seen In Device Manager General IssuesDegraded State Of Virtual Disks Physical Disk In Failed State Physical disk issuesUnable to rebuild a fault tolerant virtual disk Shared Perc 8 Cards Fail To FunctionRebuilding a Failed Physical Disk Fatal Error Or Data Corruption ReportedMultiple Disks Become Inaccessible Physical disk takes a long time to rebuild Virtual Disk Fails During Rebuild Using a Global Hot SpareController cache issues Smart Errors General Disk Fails Auto Replacement Member ErrorsSource Disk Fails Target Disk FailsHard-Drive Indicators Hard-Drive Indicator PatternsDocumentation feedback Getting help