Dell UCPM-800 manual Smart Errors

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Conditions

Actions

 

 

NOTE: Unresolved pinned cache can occur if

NOTE: Clearing pinned cache means that the

a virtual drive goes offline for any reason while

pinned data is lost.

there is uncommitted cache data in memory.

 

During a Shared PERC firmware flash, virtual drive

Allow the chassis reset to complete after the

transitions to write-through until chassis is

firmware flash.

recycled.

 

Virtual drives permanently transition to write- through when Hardware failure occurs.

If hardware failure occurs, contact Dell technical support. For more information, see the Getting help.

In the event of a firmware mismatch, in the dual fault tolerant Shared PERC 8 configurations, if one controller has write-through capability and the other does not, virtual drives on the controller with write-through capability reverts to write-through.

Update the firmware such that both cards are running the latest supported versions available.

NOTE: Ensure that you download the updated firmware and driver version available at dell.com/support/home.

NOTE: Virtual drives configured with forced write-back caching will not transition to write-through in the above conditions.

SMART Errors

Self Monitoring and Reporting Technology (SMART) monitors the internal performance of all motors, heads, and physical disk electronics and detects predictable physical disk failures.

NOTE: For information about where to find reports of SMART errors that can indicate hardware failure, see the Dell Chassis Management Controller for Dell PowerEdge VRTX User’s Guide at dell.com/esmmanuals.

SMART Error Detected On A Physical Disk In A Redundant Virtual Disk

Issue:

A SMART error is detected on a physical disk in a redundant virtual disk.

Corrective

Perform the following steps:

Action:

1.

Back up your data.

 

 

2.

Physically remove the physical disk that detected the SMART error.

NOTE: If a hot spare is present, the rebuild starts with the hot spare after the disk is removed.

3.Replace the disk with a new physical disk of equal or higher capacity.

4.Perform the Auto Replacement of a Virtual Disk operation.

NOTE: The Auto Replacement of Virtual Disk operation allows you to copy data from a source physical disk of a virtual disk to a target physical disk that is not a part of the virtual disk. For more information about the Auto Replacement feature, see Auto Replacement Of A Virtual Disk Member And Revertible Hot Spares.

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Contents User’s Guide Page Contents Driver Installation Deploying The Shared Perc 8 CardGetting help Configurations of the Shared Perc 8 card About The Shared Perc 8 CardSpecifications of a Shared Perc 8 card Storage Subsystem Compatibility Matrix at dell.comPage Supported Operating Systems Best Practices For Shared PercRelated Documentation Locating your system Service Tag Contacting DellDocumentation Feedback Shared Perc 8 Card Features Physical Disk Power ManagementConsistency Checks Virtual Disk InitializationPhysical Disk Roaming Background Initialization Of Virtual DisksFull Initialization Of Virtual Disks Fast Initialization Of Virtual DisksUsing Physical Disk Roaming FastPathVirtual Disk Migration Virtual Disk Cache Policies Migrating Virtual Disks If The Target System Is Turned OffMigrating Virtual Disks If The Target System Is Turned On Virtual Disk Write Cache Policies Write-BackConditions Under Which Write-Back Is Employed Write-throughFault Tolerance Physical Disk Write Cache PolicyConditions under which write-through is employed Virtual Disk Read Cache PoliciesSmart Feature Patrol ReadPhysical disk failure detection Physical Disk Hot SwappingShared Perc 8 Card Cache Preservation Battery Transparent Learn Cycle Controller Failover FeatureConfiguring Multipath Support In Windows Configuring Multipath Support In VMWareMultipath Support Multipath support in LinuxInstalling a New Shared Perc 8 Card Deploying The Shared Perc 8 CardReplacing a Shared Perc 8 Card Prerequisites For Removing The Shared Perc 8 Card Removing The Shared Perc 8 CardRemoving and Installing the Shared Perc 8 Card Installing The Shared Perc 8 Card Post-Installation Tasks For Shared Perc 8 CardFirmware installation or update Updating firmwareDriver Installation Installing Or Updating Windows Drivers For Shared Perc Installing Or Updating Linux Drivers For Shared Perc Installing Or Updating VMware Drivers For Shared PercManagement Applications For Shared Perc 8 Card Troubleshooting Shared Perc 8 Card Boots Into Safe ModeGeneral Issues Degraded State Of Virtual DisksShared Perc 8 Card Not Seen In Device Manager Physical disk issues Unable to rebuild a fault tolerant virtual diskShared Perc 8 Cards Fail To Function Physical Disk In Failed StateFatal Error Or Data Corruption Reported Multiple Disks Become InaccessibleRebuilding a Failed Physical Disk Virtual Disk Fails During Rebuild Using a Global Hot Spare Controller cache issuesPhysical disk takes a long time to rebuild Smart Errors Auto Replacement Member Errors Source Disk FailsTarget Disk Fails General Disk FailsHard-Drive Indicator Patterns Hard-Drive IndicatorsGetting help Documentation feedback
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