Dell UCPM-800 manual Fatal Error Or Data Corruption Reported, Multiple Disks Become Inaccessible

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Fatal Error Or Data Corruption Reported

Issue:

Fatal error(s) or data corruption(s) is reported when accessing virtual disks.

Corrective

Contact Dell Technical Support.

Action:

 

Physical Disk Displayed As Blocked By Management Application

Issue:

One or more physical disks are displayed as Blocked and cannot be configured.

Corrective

Ensure the physical disk is supported by SCSI-3 Persistent Reservation (PR). Update

Action:

the physical disk and Shared PERC 8 to the latest firmware available on dell.com/

 

support.

NOTE: If you are using the Dell Update Package (DUP) to update the physical disk, shutdown all the server modules and power cycle the chassis after the update is completed.

Multiple Disks Become Inaccessible

Issue:

Multiple disks become simultaneously inaccessible.

Corrective

Multiple physical disk errors in a single array indicate a failure in cabling or

Action:

connection and can involve loss of data. Perform the following steps to recover the

 

virtual disk:

 

CAUTION: Follow the safety precautions to prevent electrostatic discharge.

1.Turn off the system, check the cable connections, and reseat the physical disks.

2.Ensure that all the disks are present in the enclosure.

3.Turn on the system and enter the Chassis Management Controller (CMC).

4.Use the CMC to import the foreign configuration that is detected or clear the foreign configuration.

NOTE: For information about importing or clearing foreign configuration, see the Dell Chassis Management Controller for Dell PowerEdge VRTX User’s Guide at dell.com/poweredgemanuals.

If the virtual disk is redundant and transitioned to Degraded state before going Offline, a rebuild operation starts automatically after the configuration is imported. If the virtual disk has gone directly to the Offline state due to a cable pull or power loss situation, the virtual disk is imported in its Optimal state without a rebuild occurring.

Rebuilding A Failed Physical Disk

Issue:

Rebuilding a physical disk after one of them is in a failed state.

Corrective

If you have configured hot spares, the Shared PERC 8 card automatically tries to

Action:

rebuild a physical disk that is in a failed state. The automatic rebuild is not available

 

if there is no hot spare with enough capacity to rebuild the failed physical disk. You

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Contents User’s Guide Page Contents Driver Installation Deploying The Shared Perc 8 CardGetting help Configurations of the Shared Perc 8 card About The Shared Perc 8 CardSpecifications of a Shared Perc 8 card Storage Subsystem Compatibility Matrix at dell.comPage Best Practices For Shared Perc Supported Operating SystemsRelated Documentation Locating your system Service Tag Contacting DellDocumentation Feedback Consistency Checks Shared Perc 8 Card FeaturesPhysical Disk Power Management Virtual Disk InitializationFull Initialization Of Virtual Disks Physical Disk RoamingBackground Initialization Of Virtual Disks Fast Initialization Of Virtual DisksFastPath Using Physical Disk RoamingVirtual Disk Migration Migrating Virtual Disks If The Target System Is Turned Off Virtual Disk Cache PoliciesMigrating Virtual Disks If The Target System Is Turned On Conditions Under Which Write-Back Is Employed Virtual Disk Write Cache PoliciesWrite-Back Write-throughConditions under which write-through is employed Fault TolerancePhysical Disk Write Cache Policy Virtual Disk Read Cache PoliciesSmart Feature Patrol ReadPhysical Disk Hot Swapping Physical disk failure detectionShared Perc 8 Card Cache Preservation Battery Transparent Learn Cycle Controller Failover FeatureMultipath Support Configuring Multipath Support In WindowsConfiguring Multipath Support In VMWare Multipath support in LinuxDeploying The Shared Perc 8 Card Installing a New Shared Perc 8 CardReplacing a Shared Perc 8 Card Prerequisites For Removing The Shared Perc 8 Card Removing The Shared Perc 8 CardRemoving and Installing the Shared Perc 8 Card Installing The Shared Perc 8 Card Post-Installation Tasks For Shared Perc 8 CardFirmware installation or update Updating firmwareDriver Installation Installing Or Updating Windows Drivers For Shared Perc Installing Or Updating Linux Drivers For Shared Perc Installing Or Updating VMware Drivers For Shared PercManagement Applications For Shared Perc 8 Card Troubleshooting Shared Perc 8 Card Boots Into Safe ModeDegraded State Of Virtual Disks General IssuesShared Perc 8 Card Not Seen In Device Manager Shared Perc 8 Cards Fail To Function Physical disk issuesUnable to rebuild a fault tolerant virtual disk Physical Disk In Failed StateMultiple Disks Become Inaccessible Fatal Error Or Data Corruption ReportedRebuilding a Failed Physical Disk Controller cache issues Virtual Disk Fails During Rebuild Using a Global Hot SparePhysical disk takes a long time to rebuild Smart Errors Target Disk Fails Auto Replacement Member ErrorsSource Disk Fails General Disk FailsHard-Drive Indicator Patterns Hard-Drive IndicatorsGetting help Documentation feedback