Dell UCPM-800 manual Driver Installation

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Driver Installation

The Dell Shared PowerEdge RAID Controller (PERC) 8 card requires software drivers to operate with the supported operating systems.

This chapter contains the procedures for installing the drivers for the Shared PERC 8 card.

NOTE: To check operating system compatibility, see dell.com/ossupport.

NOTE: Shared PERC 8 does not support booting to the shared storage.

Downloading Drivers and Firmware For Shared PERC 8 From The Dell Support Website For All Operating Systems

1.Go to dell.com/drivers.

2.In the Product Selection section, enter the service tag of your system in the Service Tag or Express Service Code field.

NOTE: If you do not have the service tag, select Automatically detect my Service Tag for me to allow the system to automatically detect your service tag, or select Choose from a list of all Dell products to select your product from the Product Selection page.

NOTE: To download the latest firmware and drivers for a server module (for example Dell PowerEdge M520, M620, and M820), enter the service tag or the model number of the server module. To download the latest firmware and driver for components inside the PowerEdge VRTX chassis (for example Shared PERC 8 firmware and driver), enter the service tag or the model number of the PowerEdge VRTX chassis.

3.Select the Operating System, Category, Release Date, and Importance from the respective drop- down lists.

The drivers that are applicable to your selection are displayed.

4.Download the drivers that you require to a diskette drive, USB drive, CD, or DVD.

5.During the operating system installation, use the media that you created with the Load Driver option to load mass storage drivers. For more information on reinstalling the operating system, see the operating system document at dell.com/operatingsystemmanuals.

Downloading Drivers From The Dell Systems Service And Diagnostic Tools Media For Windows

To download drivers from the Dell Systems Service and Diagnostic Tools media:

1.Insert the Dell Systems Service and Diagnostics Tools media in a system. The Welcome to Dell Service and Diagnostic Utilities screen is displayed.

2.Select your system model and operating system.

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Contents User’s Guide Page Contents Deploying The Shared Perc 8 Card Driver InstallationGetting help About The Shared Perc 8 Card Configurations of the Shared Perc 8 cardStorage Subsystem Compatibility Matrix at dell.com Specifications of a Shared Perc 8 cardPage Supported Operating Systems Best Practices For Shared PercRelated Documentation Contacting Dell Locating your system Service TagDocumentation Feedback Virtual Disk Initialization Shared Perc 8 Card FeaturesPhysical Disk Power Management Consistency ChecksFast Initialization Of Virtual Disks Physical Disk RoamingBackground Initialization Of Virtual Disks Full Initialization Of Virtual DisksUsing Physical Disk Roaming FastPathVirtual Disk Migration Virtual Disk Cache Policies Migrating Virtual Disks If The Target System Is Turned OffMigrating Virtual Disks If The Target System Is Turned On Write-through Virtual Disk Write Cache PoliciesWrite-Back Conditions Under Which Write-Back Is EmployedVirtual Disk Read Cache Policies Fault TolerancePhysical Disk Write Cache Policy Conditions under which write-through is employedPatrol Read Smart FeaturePhysical disk failure detection Physical Disk Hot SwappingShared Perc 8 Card Cache Preservation Controller Failover Feature Battery Transparent Learn CycleMultipath support in Linux Configuring Multipath Support In WindowsConfiguring Multipath Support In VMWare Multipath SupportInstalling a New Shared Perc 8 Card Deploying The Shared Perc 8 CardReplacing a Shared Perc 8 Card Removing The Shared Perc 8 Card Prerequisites For Removing The Shared Perc 8 CardRemoving and Installing the Shared Perc 8 Card Post-Installation Tasks For Shared Perc 8 Card Installing The Shared Perc 8 CardUpdating firmware Firmware installation or updateDriver Installation Installing Or Updating Windows Drivers For Shared Perc Installing Or Updating VMware Drivers For Shared Perc Installing Or Updating Linux Drivers For Shared PercManagement Applications For Shared Perc 8 Card Shared Perc 8 Card Boots Into Safe Mode TroubleshootingGeneral Issues Degraded State Of Virtual DisksShared Perc 8 Card Not Seen In Device Manager Physical Disk In Failed State Physical disk issuesUnable to rebuild a fault tolerant virtual disk Shared Perc 8 Cards Fail To FunctionFatal Error Or Data Corruption Reported Multiple Disks Become InaccessibleRebuilding a Failed Physical Disk Virtual Disk Fails During Rebuild Using a Global Hot Spare Controller cache issuesPhysical disk takes a long time to rebuild Smart Errors General Disk Fails Auto Replacement Member ErrorsSource Disk Fails Target Disk FailsHard-Drive Indicators Hard-Drive Indicator PatternsDocumentation feedback Getting help