Black Box SW2007A-USB manual Operation, Selecting computers, Error indicator, Tamper-evident seals

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Operation

In operation, the ServSwitch Secure unit allows you to quickly and securely switch between up to four systems. Strictly only one system may be accessed at a time, whereupon the common keyboard and mouse are linked to that system.

Tamper-evident seals

Given the high security nature of most installations that incorporate this unit, it may be a policy of your organisation to fit tamper-evident labels across certain seals and/or chassis screws. As part of a best practice policy, you are recommended to check any applied seals on a regular basis to ensure that the unit has not been opened without authorization.

Selecting computers

In order to guard against the possibility of malicious software and also to minimize the chance of accidental switching, the ServSwitch Secure unit offers only one method to change between channels. All switching is done using the front panel switches.

1

2

3

4

The buttons are clearly labeled to eliminate any ambiguity.

Press the appropriate button to select the labeled channel.

When the chosen channel has been connected, the adjacent indicator will illuminate (continuously) to confirm. If the indicator flashes, then the selected computer is either switched off or disconnected.

Each channel uses a differently colored indicator to provide additional visual feedback about the chosen channel. Channel 1 has a green indicator and is generally configured to link with the lowest security computer/network, whereas channel 4 (or channel 2 on two-port versions) has a red indicator and is generally configured to link with the highest security computer/ network.

Error indicator

The red error indicator is located on the right side of the front panel and is labeled ERR. Separate microprocessors monitor each channel and any of them can trigger an error state if they detect unexpected or unauthorized operations. If the ERR indicator illuminates, you will need to first locate and confirm the source of the fault. Then you will need to either power cycle the offending computer or remove and replace its USB connection to the ServSwitch Secure.

Secure

ERR PWR

®

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Contents ServSwitch Secure and Secure Plus Contents Welcome IntroductionServSwitch Secure and Secure Plus features Secure PlusStandard items Additional items    Links overview InstallationLocations Cabling recommendationsMounting To connect a keyboard and mouse link Making connectionsConnections to computer systems Connecting video inputs To connect an analog video inputTo connect speakers Connections to user console peripheralsTo connect a keyboard and mouse Digital video display output ServSwitch Secure DDC policy Video display DDC informationConnection to power supply To connect the power supplySelecting computers Error indicatorOperation Tamper-evident sealsSmart card reader Custom configuration serviceUsing the smart card reader Smart Card SecurityFurther information TroubleshootingSummary of threats and solutions Darted around the screen randomly clicking Getting assistance UK +44 0118 965Safety information Certification notice for equipment used in CanadaFCC Compliance Statement United States Radio Frequency EnergyEuropean EMC directive 89/336/EEC Canadian Department of Communications RFI statementNormas Oficiales Mexicanas NOM electrical safety statement Instrucciones de seguridad     BlackBox subsidiary contact details Country Web Site/Email Phone Fax