Normal Operation

Steady blue: indicates the scanner is ready to scan.

Steady red: the scanner is busy or it is not connected to the computer.

Blinking red: the scanner is reporting an error.

Error Codes

If your scanner experiences hardware problems, the status light turns red and will blink a specific number of times, the status light will blink red, and the LED flashes an “E” then the error code number.

In all cases, you should turn off the scanner and check the scanner setup. Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet.

Error

 

 

Code

Problem Description

Solution

 

 

 

0

Scanner is not connected

A cable may be loose. Check that the scanner’s cables are correctly

 

to the computer. (The LED

attached to the computer. If the scanner still does not connect, re-boot the

 

does not flash “E” and the

computer.

 

status light remains blue.)

 

 

 

 

4

Paper jam

Open the ADF cover and remove the jammed page.

 

 

 

5

Multiple page feed

Open the ADF cover and remove the pages. Restack with the documents in

 

 

the input tray and continue scanning.

 

 

 

6

ADF is open

The ADF door is not closed all the way. Open the scanner then close it

 

 

again. Push down on the lid until it locks into place.

 

 

 

7 or 8

The lamp in the scanner

This usually occurs if the power was disconnected during a scan. Turn the

 

body or lid has

scanner off, then back on again. If the problem persists, turn off the

 

malfunctioned.

scanner, re-start the computer, then turn the scanner on.

 

 

 

14

The scanner is not

If the USB cable is plugged into a USB hub, try plugging the USB cable

 

communicating with the

directly to the back of the computer. If the USB cable is already plugged to

 

computer.

the computer, try another USB port on the computer. If the problem

 

 

persists, replace the USB cable. The maximum length of the USB cable is 6

 

 

feet.

 

 

 

All

An internal part in the

Turn off the power to your scanner, then turn it back on. If the problem

Other

scanner may have

persists, re-boot your computer. If the problem still persists, contact Xerox

Codes

malfunctioned.

Technical Support.

 

 

 

196Xerox® DocuMate® 4760 User’s Guide

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Xerox 4760 manual Normal Operation, Error Codes

4760 specifications

The Xerox 4760 is a versatile and powerful multifunction printer designed for high-volume environments, offering a robust set of features that cater to the demands of busy offices. This device not only provides superior printing capabilities but also incorporates advanced scanning, copying, and faxing functionalities.

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The Xerox 4760 utilizes advanced printing technology, including a high-quality LED print engine, which provides sharp, clear text and vibrant images. The resolution can reach up to 1200 x 1200 dpi, ensuring that documents are produced with exceptional detail and clarity. This high-quality output is vital for professional presentations, marketing materials, and other business documents.

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