
Troubleshooting
Resolving Operator Panel Status/Error Messages



 8810 Photo Printer
 8810 Photo Printer

 Power
 Power

 Ready
 Ready

 Error
 Error
| Menu | Paper Advance | 
| Enter | Paper Rewind/Clear | 
Refer to the following table to resolve errors reported on the operator panel. If the error persists, contact KODAK Service and Support.
| Message | Description or Cause | Possible Solution | |
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| Paper Empty | The paper is empty or is not installed | Load (or reload) the paper (see page  | |
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 | correctly, or the label is still attached to the | 
 | |
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 | roll. | 
 | |
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 | 
 | |
| Ribbon Empty | The ribbon is empty, is not loaded, or is | Load (or reload) the ribbon (see | |
| 
 | stuck to the paper. | page  | |
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 | 
 | |
| Incorrect Ribbon | The printer could not read the bar code on | Check that the ribbon has a bar code | |
| 
 | the ribbon or the wrong type is installed. | and/or replace it with the correct type | |
| 
 | 
 | (see page  | |
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 | 
 | 
 | |
| Cover Open | The top cover is open. | Make sure the top cover is securely | |
| 
 | 
 | closed. | |
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 | 
 | |
| Paper Cover | The paper cover is open. | Make sure the paper cover is securely | |
| Open | 
 | closed. | |
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 | |
| Paper Jam XX | The paper is jammed. | Clear the paper jam (see page  | |
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 | 
 | reload the paper. If the error persists, turn | |
| 
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 | the printer off then on again. | |
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 | 
 | |
| Sensor Error XX | The printer has a specific problem that | Turn the printer off. After 10 or more | |
| 
 | may require service. | seconds, turn on the printer. If, after | |
| Mecha Error XX | |||
| 
 | warming up, the error persists, contact | ||
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 | 
 | ||
| Control Error XX | 
 | KODAK Service and Support. Have | |
| 
 | 
 | available: | |
| 
 | 
 | • Error code number (XX.YY.ZZ). | |
| 
 | 
 | • Printer model number and serial | |
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 | number (shown on the printer data | |
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 | plate). | |
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 | |
| Initializing | The printer is running internal checks and | No action is necessary. When | |
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 | processes. | initialization is complete, "Ready" appears | |
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 | in the display. | |
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| Cooling | The printer is too hot to print. | Wait for the printer to complete cooling. | |
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| Ready Loading | The printer is preparing to load paper. | No action is necessary. | |
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