McIntosh MS300 user manual Troubleshooting, Network Problems

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Manual	TROUBLESHOOTING
MS300 User’s

TROUBLESHOOTING

NETWORK PROBLEMS

If you experience problems registering a MS300 or connecting to the Internet to lookup disc information, try these possible ﬁxes before calling Tech Support:

•Make sure that your MS300 is properly connected to your home network and that all cables are in working order.

•The MS300 communicates using TCP/IP and UDP over Ethernet networks using ports 80, 443, and 1755. If you have a router installed on your network, make sure that these ports are open for TCP and UDP.

•If Dynamic TCP/IP addressing fails, check your router to make sure that it is conﬁgured to assign dynamic IP addresses via DHCP and try rebooting your router.

•If DHCP addressing still isn’t working, try using static IP addresses. The Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of the IP address space for private networks: 10.0.0.0 - 10.255.255.255, 172.16.0.0 - 172.31.255.255, and 192.168.0.0 - 192.168.255.255. Note that the ﬁrst block is nothing but a single class A network number, while the second block is a set of 16 contiguous class B network numbers, and the third block is a set of 255 contiguous class C network numbers. The complete RFC 1918 can be found via FTP on http://nic.ddn.mil

•Crestron, AMX, or other third party controllers capable of controlling the MS300 over Ethernet use port 251. Make sure your router has port 251 open if you plan on using two-way control over Ethernet.

SOFTWARE UPDATE PROBLEMS

Manual Software Update Checks

Software Updates are automatically checked once a week starting on the day of the week your MS300 was ﬁrst registered. You can manually check for a software update by accessing the Software Update menu found under the Setup/Utilities Menu.

RECORDING PROBLEMS

Audio vs. Data CDs

The MS300 requires Royalty paid blank media when recording audio CDs. Blank CDs marked with “Data” can not be used when creating Red Book audio CDs. You must purchase and use blank media marked as “Audio” or Music” CDs.

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Contents Music Server MS300 User’s Manual Page Page Important Safety Instructions Page Table of Contents Safety Instructions Product Introduction Table of Contents Setting the Screen Saver Preferences Activation Idle Time ModeMS300 User’s Setting UP the MS300 WEB Server Using the WEB User Interface Restarting the System Updating the SoftwareGeneral Speciﬁcations Audio SpeciﬁcationsVideo Speciﬁcations FCC Part 15, Subpart BTrademarks & Service Marks IntroductionElectronics Three Year Limited Warranty Certificate About this Manual Record Your Serial NumberRepair Authorization Copyright Quick Setup SetupOff = unit on Power button once to turn on the MS300 Navigation Power STANDBY/ON IR Receiver Communication Ports Entering Numeric Entry Mode Setup Music on the MS300 Getting Music Into the MS300Recording from the Internal CD Supported External CD Changers Connecting Sony DVP-CX777ES CD/DVD Changers CDs Only Connecting Sony CD Changers Connecting Kenwood CD/DVD Changers CDs Only Connecting Pioneer CD/DVD Changers CDs Only Loading Discs Into Changers Hard drive Importing Music Files System Requirements MS300 User’s Importing from a PC MS300 User’s Importing from a Mac MS300 User’s Recording from Other External Sources Erasing a CD-RW Disc Listening to Music Playing the Current Title View By Artist Changing the Current Play Mode MS300 User’s View By SongViewing by Genre Listening to iRADIO Browsing Internet Radio StationsPlaying the Current Station Managing Your Media Creating PlaylistsManaging Your Media Creating Groups Managing Your Media Adding Internet Radio Stations Managing Your Media Editing Disc Info MS300 User’s Automatically Lookup Information for This Disc MS300 User’s Searching for the Original Cover MS300 User’s MS300 User’s Editing Track Names Editing Radio Information Editing Playlists Follow these steps to edit a Group Always sorted alphabetically You may delete entire Playlists from the Music Guide Follow these steps to delete Groups Creating CDs Creating a Custom MIX CDCreating CDs Duplicating a CD Recording from AN External Source User Preferences Activation Idle TimeMS300 User’s Photo Screen Saver Mode Specify which US time zone your MS300 is located Setting Your ZIP Code Enabling Password Protection Choosing Your Network Connection MS300 User’s Testing the Connection MS300 User’s Ethernet Settings MS300 User’s Dialup Settings Setting the MS300 Server Settings Networking Configuring a MS300 ServerConfiguring a MS300 Client Server SelectionPeer to Peer Music Sharing Selecting the Audio Encoder Type Setting the Disc Insert Preferences Video Output Preferences Video FormatMS300 User’s Centering the MS300 Screen MS300 User’s Adjusting your TV’s Brightness MS300 User’s Adjusting your TV’s Contrast MS300 User’s Adjusting your TV’s Sharpness MS300 User’s Adjusting your TV’s Color and Tint Looking UP Disc Information MS300 User’s Automatically Getting Disc Information MS300 User’s Getting Disc Information for a Range of Discs MS300 User’s Getting Disc Information for All Discs Recording from External Changers MS300 User’s Automatically Recording CDs MS300 User’s Recording a Range of CDs MS300 User’s Recording All CDs Controlling the MS300 from Other Devices MS300 Utilities MS300 User’s Restarting the System MS300 User’s Updating the Software Setting UP the MS300 WEB Server WEB Browser ControlConnecting to Your MS300 Using a WEB Browser Using the WEB Browser AS a Music Client Backup and Restore MS300 Music BackupTroubleshooting Network ProblemsAdditional Info Mcintosh Product SupportAudio Speciﬁcations MS300 User’s FCC Part 15, Subpart B Gracenote License Agreement MS300 User’s Manual Packing Instructions MS300 User’s Manual