Symptom
You cannot operate a component even after you programmed the remote control signals with the Learning function.
“NG” flashes twice.
“OVER” flashes twice.
“DEL” does not work at the LEARN mode.
You cannot enter SET mode.
SET mode is cancelled.
The display shows wrong names.
Remedy
•Make sure that the Remote Commander has “learned” the correct signals. If not, see “For accurate Learning” (page 18) and try the Learning procedure again (page 15).
•You can “teach” to a component whose code number is set to “000,” but the component does not appear at normal mode. To use the “learned” function, you must set the component code to an other number than “000.” (The “learned” function will not be erased.)
•The button has already “learned” a function. Either try Learning to another button, or erase the “learned” function and try Learning again (page 15).
•Learning has not succeeded. See “For accurate Learning” (page 18) and try the Learning procedure again (page 15).
•The component codes cannot be set. See the supplied “Component Code Numbers” and try setting the component codes again (page 8).
•The memory of the Commander is full. Clear infrequently used Learned functions (page 21), then carry out learning operations.
•Select “EXIT” with the Jog dial to exit the current mode.
•Replace the batteries with new ones, and try operating again.
•If you don’t input anything into the Commander for over 30 seconds, the Commander exits SET mode. Proceed to the next Step within 30 seconds.
•If you have changed the name of the component, that name appears.
If you have changed the component selection order, the components are selected in the changed sequence.
To change the component selection order or component names, see “Changing the Component Selection Order (MOVE)” on page 24, or “Changing the Name of the Component (NAME)” on page 26.
To reset the Commander to the initial factory preset, see “Erasing all memorised settings from the Commander— Factory Reset” on page 31.
If none of the above have solved your problems, try resetting the Commander to the factory setting (page 31) before contacting any Customer Support.