Toshiba 42RV530U, 32RV530U, 37RV530U, 52RV530U, 46RV530U Troubleshooting, General troubleshooting

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Chapter 8: Troubleshooting

General troubleshooting

Before calling a service technician, please check this chapter for a possible cause of the problem and some solutions you can try.

Black box on-screen

•The closed caption feature is set to one of the Text modes (T1, T2, T3, or T4). Set the closed caption feature to Off

(- page 43).

TV stops responding to controls

•If the TV stops responding to the controls on the remote control or TV control panel and you cannot turn off the TV, press and hold the POWER button on the TV control panel for 5 or more seconds to reset the TV.

Other problems

•If your TV’s problem is not addressed in this Troubleshooting section or the recommended solution has not worked, use the Restore Factory Defaults procedure (- page 34).

TV will not turn on

•Make sure the power cord is plugged in, and then press p.

•The remote control batteries may be dead. Replace the batteries or try the control panel buttons.

Picture problems

General picture problems

•Check the antenna/cable connections (- Chapter 2).

•Press +on the remote control or TV and select a valid video input source (- page 35). If no device is connected to a particular input on the TV, no picture will display when you select that particular input source. For device connection details, see Chapter 2.

•Antenna reception may be poor. Use a highly directional outdoor antenna (if applicable).

•The station may have broadcast difficulties. Try another channel.

•Adjust the picture qualities (- page 42).

•If you are using a VCR, make sure Lon the remote control is set correctly (- page 21).

•Do not connect both a standard video cable and an S-video cable to the VIDEO 1 input at the same time

(- page 13).

Noisy picture

•If you are watching an analog channel (off-air broadcast or Cable TV), you can set the CableClear®/DNR feature to AUTO to reduce visible interference in the TV picture (- page 56).

Video Input Selection problems

•If the Input Selection window does not appear when you press +on the remote control or TV, press +a second time, which will change to the next video input source and display the Input Selection window.

Cannot view external signals or channel 3 or 4

•If you cannot view signals from external devices connected to VIDEO 1, VIDEO 2, ColorStream®, HDMI 1, HDMI 2, HDMI 3, HDMI 4, PC or from channels 3 or 4, make sure the Input Lock is set to Off (- page 49).

Poor color or no color

•The station may have broadcast difficulties. Try another channel.

•Adjust the Tint and/or Color (- page 42).

Poor composite or S-video picture

•If the TV is connected to an external A/V device (e.g., DVD player, video game system, set-top box, etc.) try using a ColorStream or HDMI video connection instead.

•If you connect an S-video cable, be sure to disconnect the standard (composite) video cable. Do not connect both types of video cable at the same time.

Picture and sound are out of sync

•As with all products that contain a digital display, in rare instances, when viewing certain content (e.g.. television broadcasts, video games, DVDs), you may notice that the sound and picture are slightly out of sync. This phenomenon can be caused by various factors including, without limitation, video processing within the TV, video processing in an attached gaming system, and video processing or different compression rates used by broadcasters in their programming. You may want to try one or more of the following suggestions, which may help to reduce the effect of this phenomenon:

–If the TV is connected to an A/V receiver that has a programmable audio delay feature, use this feature to help synchronize the sound to the picture.

–If you notice this phenomenon only on certain TV channels, please contact your local broadcast, cable, or satellite provider to inform them of this issue.

LED indications while in reboot from standby

•When you plug the power cord in, the yellow LED will blink until the TV enters standby mode, (plugged in but not powered on). This is normal and is not a sign of malfunction.

Sound problems

•Check the antenna/cable connections (- Chapter 2).

•The station may have broadcast difficulties. Try another channel.

•The sound may be muted. Press VOLUME.

•If you hear no sound, try setting the MTS feature to Stereo mode (- page 45).

•If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode (- page 45).

•If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode (- page 45).

(continued)

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Contents 32RV530U 37RV530U 42RV530U 46RV530U 52RV530U Dear Customer Safety PrecautionsIssue Tune Into SafetyInstallation Important Safety InstructionsInstallation, Care, and Service Additional Safety PrecautionsCare ServiceRemoving the Pedestal Stand To Display your LCD TV using a Wall BracketChoosing a location for your LCD TV To Display your LCD TV on the included Pedestal StandTrademark Information PartImportant notes about your LCD TV Contents Troubleshooting Introduction Features of your new TVGreen and Yellow LEDs TV front and side panel controls and connectionsEffective range TV back panel connections About the connection illustrations Connecting your TVOverview of cable types To view the VCR To view the antenna or Cable signalYou will need To view basic and premium Cable channelsTo record a TV program while watching a DVD To view antenna or Cable channelsTo view the DVD player To view the VCR or view and record antenna channelsIf you cannot locate the device’s infrared sensor To connect the IR blaster cableTo control the devices To connect a DVI device, you will need Connecting an Hdmi or DVI device to the Hdmi inputTo connect an Hdmi device, you will need To view the Hdmi device videoBefore controlling the devices REGZA-LINK connectionTo control the audio Connecting an audio systemTo connect a PC to the Hdmi terminal on the TV Connecting a personal computer PCSignal To connect a PC to the PC in terminal on the TVIf you have a Toshiba device Using the remote controlPreparing the remote control for use Installing the remote control batteriesLearning about the remote control AUX Using the remote control to control your other devicesTo use your TV remote control to operate a VCR, set the Mode Select switch to AUXAUX 1 VCR Remote Control functional key chartProgramming the remote control to control your other devices DVD/VCR Combo Cable converter boxSatellite receiver TV/VCR ComboHtib Icon Setup/Installation menu layoutMenu layout and navigation Main menu layoutApplications Navigating the menu systemSelecting the menu language Setting up your TVTo configure the ANT/CABLE input source Input Configuration, and press TManually adding and deleting channels in the channel memory Programming channels automaticallyLabeling channels To delete the custom label Setting the Hdmi audio modeTo set the Hdmi audio mode To create and assign a custom labelSetting the time zone Viewing the digital signal meterViewing the system status Selecting the Power-On ModeReset Factory Defaults To select the video input source to view Using the TV’s featuresSelecting the video input source to view Labeling the video input sourcesFavorites Browser Tuning channelsTuning channels using Channel Browser Elements of the Channel Browser Adding and clearing channels and inputs in the History List Setting the Channel Tuning ModeTuning to the next programmed channel Tuning to a specific channel programmed or unprogrammedTo select the picture size using the menus Switching between two channels using Channel ReturnSwitching between two channels using SurfLock To select the picture size using the remote controlTheaterWide For letter box programs with subtitles Picture Size NaturalTheaterWide For 43 format programs TheaterWide For letter box programsTo turn off the auto aspect ratio feature Using the auto aspect ratio featureTo set the scroll settings To turn on the auto aspect ratio featureAdjusting the picture quality Using the Freeze featureAdjusting the picture Selecting the picture modeBase closed captions Using the TheaterLock featureUsing the closed caption mode Digital CC SettingsMuting the sound Adjusting the audioUsing the digital audio selector CC SelectorSelecting stereo/SAP broadcasts Adjusting the audio qualityTo adjust the audio quality To turn off the StableSound featureIf you cannot remember your PIN code Using the Locks menuControl feature Entering the PIN codeTo block and unblock TV programs and movies Press b to highlight Enable Rating BlockingChanging your PIN code Blocking TV programs and movies by rating V-ChipUnlocking programs temporarily Blocking channelsUsing the control panel lock feature Using the input lock featureUsing the GameTimer To set the PC Audio Using the PC settings featureSetting the PC Audio To adjust the PC settingsREGZA-LINK playback device HD DVD player, etc. control Setting the sleep timerUsing REGZA-LINK REGZA-LINK Player Control menu functions Volume and Mute controls of Audio ReceiverREGZA-LINK input source selection Other REGZA-LINK functionsTo set the Hdmi Settings Using the Hdmi settings featureTo set the REGZA-LINK Setup To display TV status information using Info Understanding the auto power off featureUnderstanding the last mode memory feature To display TV status information using RecallUsing the static gamma feature Using the TV’s advanced featuresUsing the advanced picture settings features Using dynamic contrastUsing Mpeg noise reduction Selecting the color temperatureUsing CableClear digital noise reduction Using Color Palette Adjustment Using the ColorMaster featureUsing the Game Mode feature Off Using the advanced audio settings featuresUsing the surround sound features To adjust the settingsGeneral troubleshooting TroubleshootingRating blocking V-Chip problems Remote control problemsChannel tuning problems Closed caption problemsLED indications Appendix SpecificationsFormat Resolution Frequency Pixel Clock Frequency Acceptable signal formats for PC in and Hdmi terminalsFor LCD Televisions 26 and Larger Limited United States WarrantyFor Toshiba Brand Flat Panel Televisions Limited Canadian WarrantyDisclaimer and Limitation of Remedy Appendix Freeze IndexPage Page Page Page Page 08-01

32RV530U, 46RV530U, 37RV530U, 52RV530U, 42RV530U specifications

The Toshiba RV530 series, comprising models 32RV530U, 37RV530U, 42RV530U, 46RV530U, and 52RV530U, represents a fine convergence of design and technological advancement in the realm of flat-panel LCD televisions. These models emerged as notable contenders in the market, appealing to various audiences with their versatile sizes and features.

One of the main highlights of the RV530 series is its impressive display quality. With a native resolution of 1080p, the TVs deliver sharp and vibrant images, enriching the viewing experience. They feature Toshiba’s proprietary PixelPure technology, which enhances image clarity and optimizes color reproduction. This is particularly beneficial for movie enthusiasts and gamers who demand high visual fidelity.

These models incorporate Toshiba’s Dynamic Picture Processing, an innovative technology designed to reduce blurring during fast-motion scenes, making them ideal for action movies and sports broadcasts. Viewers can enjoy a seamless experience without missing crucial details, thanks to this advanced processing capability.

Audio output is another strong suit of the RV530 series, boasting an integrated audio system that utilizes Dolby Digital technology. This provides a rich sound experience that complements the high-quality visuals, immersing viewers in their favorite shows and films. Additionally, the TVs feature adjustable sound modes, allowing users to customize audio settings based on their content preference, whether for music, dialogue-heavy shows, or movies.

Connectivity is also well addressed in the RV530 models. Each television is equipped with multiple HDMI ports, allowing users to connect several high-definition devices such as Blu-ray players, gaming consoles, and set-top boxes simultaneously. The inclusion of USB ports permits direct playback of media files, enhancing usability and convenience.

Energy efficiency is increasingly important in modern electronics, and the RV530 series is designed with this in mind. The models comply with Energy Star guidelines, ensuring reduced power consumption without compromising performance. This aspect not only benefits the environment but also helps consumers save on energy costs over time.

In terms of aesthetics, the RV530 series sports a sleek and modern design that can easily fit into various home decors. The slim bezels and attractive finish make these televisions a stylish addition to living rooms, home theaters, or bedrooms.

Overall, Toshiba's RV530 series stands out with its combination of advanced technologies, superior picture and sound quality, ample connectivity options, and energy efficiency, making these models a solid choice for anyone looking to upgrade their home entertainment systems. Whether for casual viewing or immersive gaming experiences, the RV530 series caters to diverse needs while ensuring a fantastic viewing experience.
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