Toshiba 42LX177 manual 105

Chapter 9: Troubleshooting

Sound problems

•Check the antenna/cable connections (- Chapter 2).

•The station may have broadcast difficulties. Try another channel.

•The sound may be muted. Press VOLUME.

•If you hear no sound, try setting the MTS feature to Stereo mode (- page 64).

•If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode (- page 64).

•If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode (- page 64).

•When using an external audio amplifier, if you connect the amplifier to the VARIABLE AUDIO OUT terminals, the volume of the TV and amplifier must be set above 0 or you will not hear any sound (- page 22).

Remote control problems

•Make sure the remote control is set to the correct device mode (- page 27).

•Remove all obstructions between the remote control and the TV.

•The remote control batteries may be dead. Replace the batteries (- page 26).

•Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages 31–39).

•If the TV still does not act as expected, use the Reset Factory Defaults procedure (- page 49).

Channel tuning problems

•Make sure the remote control is set to the correct device mode (- page 27).

•The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 45).

•The channel may be blocked by the Channels Block feature. Unblock the channel (- page 69).

•If you are unable to tune digital channels, check the antenna configuration (- page 44). If you are still unable to tune digital channels, clear all channels from the channel list (- page 45) and reprogram channels into the channel memory (- page 44). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure (- page 49). Also see “TV stops responding to controls” and “Other problems”

(- page 104).

Closed caption problems

•If the program or video you selected is not closed- captioned, no captions will display (- page 62).

•If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (- page 62).

•A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 62).

Rating blocking (V-Chip) problems

•If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared (- page 67).

•The V-Chip feature is available for the U.S. V-Chip system only (- page 68).

No CE-Link operation

•The CE-Link feature is available for Toshiba CE-Link compatible devices.

•Make sure the HDMI cables with the HDMI Logo

( ) are used.

•When the connected CE-Link device does not work correctly after you have changed settings of the device, turn off your TV and unplug the power cord, then plug and turn on again.

•If several devices are connected, CE-Link feature may not operate properly.

•Read the instruction manual furnished with the connected CE-Link device.

HDMI problems

For HDMI cables

•Make sure the HDMI cables with the HDMI Logo

( ) are used (- page 20).

For HDMI Deep Color™

•You should need to use Category 2 cable to work properly. Normal HDMI cable or DVI cable may not work with this option (- page 75).

For Legacy HDMI source

•Some of legacy HDMI sources may not work properly with latest HDMI TV products, due to new standard adoption. Please try to set Off the HDMI settings(Lip- Sync Latency, Deep Color, xvYCC). Your legacy HDMI source should operate properly with this TV products (- page 75).

105