Pioneer PDP-5080HD Troubleshooting Guide: Common Issues and Solutions

Appendix

Problem	Possible Solution
• After-image lag.	• After displaying a still image or a very bright image for a length of time, if the screen is then switched to a
	darker scene, the previous image may appear as an after-image.
	• This can be rectified by playing a bright moving image for several minutes. However, displaying a still image
	for excessively long periods of time may cause permanent display deterioration.
	• Display the “Video Pattern” screen to help reduce after-image. (See page 63.)
• Brightness and color tone on both sides	• If images in 4:3 mode or letterbox images are displayed for long periods or for shorter periods over several
differ from those in the center in 4:3	days, an after-image may remain due to burning. This is a characteristic of plasma displays.
mode.	• We recommend that you enjoy watching images in a full screen mode as much as possible. (See page 61.)
	• We recommend you select “Auto” for “Brightness Sync.” in the Side Mask setting. This adjusts the
	brightness of the gray side masks according to the brightness of the main image. (See page 62.)

HDMI Control

•HDMI Control functions do not operate. • Check if the connections are properly made between the plasma display and the device that supports the HDMI Control functions. (See page 75.)

•Check if you have entered the settings properly for “Setting the HDMI Control”. (See page 76.)

•Check if the settings for the HDMI Control functions are effective on the connected device(s). For details, refer to the operation manual that came with the device.

•No image and audio is presented. • Check if the connections are properly made between the plasma display and the device that supports the the HDMI Control functions. (See page 75.)

•Check if you have entered the settings properly for “Setting the HDMI Control”. (See page 76.)

• No picture	• Check if the connections are properly made between the plasma display and the device that supports the HDMI
	Control functions. (See page 75.)
	• Check if you have entered the settings properly for “Setting the HDMI Control”. (See page 76.)
• No sound	• Check if the connections are properly made between the plasma display and the device that supports the HDMI
	Control functions. (See page 75.)

•Check if you have entered the settings properly for “Setting the HDMI Control”. (See page 76.)

•Check if you have an HDMI controlled AV system connected to one HDMI terminal and the recorder or player connected to another HDMI terminal on the plasma display. When connected this way, audio out from the recorder/ player does not go through the plasma display SPDIF terminal resulting in no sound to the AV system. When using an AV system and recorder or player, be sure to connect the recorder or player to the AV system input terminal.

•An error message “The device cannot be • Check if the connections are properly made between the plasma display and the device that supports the HDMI

operated. Please check the connection.”	Control functions. (See page 75.)
appears.	• Check if you have entered the settings properly for “Setting the HDMI Control”. (See page 76.)
OTHER
• TV-Guide data cannot be obtained.	• If TV-Guide data cannot be obtained with ANT.A selected for cable connection, select ANT.B for over the air.
	In addition, try the TV-Guide setup again by performing the following procedure (see page 34):
	- Select “Antenna” for “Select service(s)” on Screen 3.
	- Select “ANT B IN” on Screen 4.
• An external device connected to the	• Check if the device is connectable to the display. (See page 70.)
USB port does not operate.	• Re-insert the USB cable. (See page 70.)
	• For connection, use a USB cable shorter than 5 m. (See page 70.)
	• Check if the USB cable is properly connected. (See page 70.)
	• First turn the power off and then turn it on again in order to check if the external device works correctly.
	• Check if the external device works correctly after the USB device was restarted.
	• Check if the digital still camera is in the viewing mode.
	• Refer to the instruction manual for the digital still camera.
• Photo data stored in a digital still camera	• Check if the device is connectable to the display. (See page 70.)
cannot be read through USB interface.	• Check if the digital still camera is turned on.
• Panel sounds / noises	• Panel generated sounds, examples: Fan motor noise, Electrical Circuit Humming / Glass Panel buzzing are
	normal operation of a phosphor-based matrix display.
• Screen displays uneven brightness on	• Display content that completely fills the screen until unevenness is minimized. Some signals may require to
the sides.	change the AV mode setting. (See page 61.)

If the following error codes appear on the screen, check the corresponding items in the table.

Code	Message	Check
SD04 and	Powering off. Internal temperature too high.	Check if the ambient temperature of the plasma display is high.
SD11	Check temperature around PDP.
SD05	(PDP-5080HD)
	Internal protection circuit turns power off.	Check the speaker cable connections between the plasma display and the speakers.
	Is there a short in speaker cable?
	(PDP-4280HD)
	Internal protection circuit turns power off.	Contact the nearest Pioneer Authorized Independent Service Company, or the
		Customer Support Division. (See back cover.)

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