Toshiba 42LX177 manual 107, Home server setup problems, Personal E-mail problems

Chapter 9: Troubleshooting

Home server setup problems

The PC (“Home Server”) name is not displayed

•The Ethernet cables are not connected properly or at all. Connect all cables (- pages 24 and 25).

•The network setup on the PC is incorrect. Make sure both the PC and TV are using the same network type (DHCP/ manual) and have compatible network settings.

•The networked PC does not have shared folders set up correctly. See “Setting up file sharing on your PC” in Chapter 8 for details.

•There are no master browsers on the network. To configure your networked PC to be the master browser of its subnet, refer to your operating system user guide or consult an IT professional.

•Too many sharing devices are connected. You cannot connect more than 16 sharing devices at one time.

The PC (“Home Server”) name is displayed but the shared folder(s) are not displayed.

•The networked PC does not have shared folders set up correctly. See “Setting up file sharing on your PC” in Chapter 8 for details.

•The TV’s user name and password do not match the PC’s. Make sure the user name and password settings in the TV exactly match the settings in the networked PC. User names and passwords are generally case sensitive.

Personal E-mail problems

Cannot receive mail

•Your e-mail settings may be incorrect. Ensure that you have POP3 e-mail service enabled with your ISP. The Personal E-mail feature does not work with web- browser-based (HTTP based) e-mail services.

•Your network settings may be incorrect. Contact your ISP.

Characters in incoming mail are not displayed properly

•The supported character encoding methods are US- ASCII, ISO-8859-1, UTF-8, ISO-2022-JP, SHIFT_JIS, and EUC-JP. No other encoding methods are supported.

Images in HTML mail are not displayed

•Depending on the type of HTML, some images may not display.

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