Questions and Answers
Below are the answers to some of the most common queries. For more information, go to www.toshiba.co.uk.
Q Why is there no sound or picture?
Check the mains switch is on and check all mains connections.
Check the TV is not in standby mode.
Q There is a picture, but why is there little or no colour?
When using an external source, if there is little or no colour, improvements may sometimes be achieved by changing the colour system. The colour is factory set to Auto to display the best colour system. If not, change the colour system. To do so:
1.Press MENU, and then press 
/ 
until the Special menu appears.
2.Press 
to highlight Colour System and
press 
/ 
to select between Auto, PAL, SECAM, NTSC4.43, and NTSC3.58.
| Special |
Language | English |
Colour System | Auto |
Picture Size | Auto |
Sleep Timer | 0 Minutes |
Panel Lock | Off |
Backlight | Bright |
Teletext Setting > |
|
| MENU OK EXIT |
Q Why doesn’t the video/DVD being played show on screen?
Make sure the VCR or DVD player is connected to the TV as shown on page 10, then select the correct input by pressing 
.
Q Why is there a picture but no sound?
Check all lead connections.
Check the volume has not been turned down or that sound mute has not been selected.
Q Why is the VCR/DVD picture is black and white?
Check the correct input has been chosen, EXT2, EXT3, or
Q What else can cause a poor quality?
Interference or a weak signal. Try a different TV station. Manual Fine Tuning may help. See "Adding channels manually" on page 14 for details.
Q Why don’t the controls on the right side panel of the TV work?
Check the Panel Lock is On.
Q Why doesn’t the remote control work?
Check the batteries aren’t dead or inserted incorrectly.
Q Why are there vertical stripes on the screen when in PC mode?
The Frequency may need adjustment. See "Using the PC settings" on page 19 for details.
Q Why are there horizontal stripes and/or blurred on the screen when in PC mode?
The Phase may need adjustment. See "Using the PC settings" on page 19 for details.
Q Why is there no sound from my connected sound equipment?
Check the Speaker Out in the Audio menu is set to On.
Q Why are there no text
There are none broadcast or they have not yet
loaded. Press 
to access. See "To select a