Silvercrest KH2150 operating instructions Warranty and Service

Warranty and Service

You receive a 3-year warranty for this device as of the purchase date. Should you have grounds for complaint in spite of our high quality standards, please contact our Service Hotline.

In the event that processing of your complaint is not possible by telephone here you will receive

•a processing number (RMA number) as well as

•an address, to which you can send your product for warranty processing.

In the case of a mail-in shipment, please enclose a copy of the purchase receipt (sales slip). The device must be securely packed and rhe RMA number clearly visible. Products sent in without the RMA number cannot be processed.

Note:

The warranty provisions cover only material or factory defects.

The warranty is not valid;

•for worn out parts

•damage to breakable parts like switches or rechargeable batteries.

This product is for private use only and is not intended for commercial use. In the event of misuse and improper handling, use of force and manipulations not carried out by our authorised service centre, the warranty will become void.

Your statutory warranty claims are not restricted by this warranty.

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