Onkyo DV-SP800 instruction manual Troubleshooting, Symptoms Causes Remedies Pages, DVD Player

Page 71

Troubleshooting

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.

 

Symptoms

Causes

Remedies

Pages

 

The DVD Player doesn’t

•

The mains lead is disconnected.

•

Check the connection of the mains lead.

20

 

switch on.

•

The main power is set to OFF.

•

Turn on the main power.

20

 

 

• There is external noise in the computer

• Switch off the main power, then switch it

–

 

 

 

circuits of the DVD Player.

 

on again. If not recovered, disconnect the

 

 

 

 

 

 

mains lead, then connect it again.

 

 

 

 

 

 

 

 

 

The disc tray comes back

•

The disc is not placed properly on the disc

•

Use the disc tray guide to align the disc.

25

 

out automatically, shortly

 

tray.

 

 

 

 

after the disc tray is closed.

•

The disc is dirty or warped.

•

Refer to “Notes on Discs”.

6

 

 

•

Region number does not conform with this

•

If the region number on the disc does not

5

 

 

 

unit.

 

match the number on the player, the disc

 

 

 

 

 

 

cannot be used.

 

The DVD Player does not start playback.

•No disc is inserted.

•An unplayable disc is inserted.

•The disc is placed upside down.

•The disc is not placed within the disc tray guide.

•The disc is dirty.

•The parental lock function is activated.

•

Insert a disc. (Check that “DVD,” “VCD,”

25

 

or “CD” is lit in the DVD Player’s display.)

 

•

Check the playable discs.

6

•

Place the disc with the playback side

25

 

down.

 

•

Place the disc within the proper guide on

25

 

the disc tray.

 

•

Eject the disc and clean it.

6

•

Deactivate the parental lock function or

61-62

 

change the parental lock level.

 

DVD Player

The playback picture is

•

The disc is dirty.

•

Eject the disc and clean it.

6

occasionally distorted.

• It is in fast forward or fast reverse

• Sometimes a small amount of picture

–

 

 

 

 

 

playback.

 

distortion may appear. This is not a

 

 

 

 

 

 

 

 

malfunction.

 

Brightness is unstable or

•

Copy protection is activated.

•

Connect the DVD Player directly to the

15-17

noise is visible on the

 

 

 

TV. Avoid connecting the DVD Player to

 

playback picture.

 

 

 

the TV through a VCR.

 

 

 

 

 

 

 

The picture from the DVD

•

The TV is not set to receive the output

•

Set the TV to the DVD Player’s input.

–

Player doesn’t appear on

 

signals from the DVD Player.

 

 

 

the TV screen.

•

The DVD Player is not properly

•

Check the connections to the DVD

15-17

 

 

 

 

 

connected.

 

Player.

 

Settings are canceled.

• When the power is turned off by power

• Before unplugging the power cord, press

–

 

 

 

 

 

failure or by unplugging the power cord,

 

STANDBY/ON and check that “--OFF--”

 

 

 

 

 

 

settings will be canceled.

 

disappears in the display.

 

 

 

 

 

 

 

Playback doesn’t follow the

•

The DVD Player is in repeat playback

•

Resume normal playback.

32-36

course of the disc’s

 

mode, memory playback mode, or

 

 

 

programs.

 

random playback mode, etc.

 

 

 

 

 

 

 

 

 

The buttons on the remote

•

Power supply fluctuations or other

•

Switch off the main power, then switch it

20

controller and DVD Player

 

abnormalities such as static electricity

 

on again. If not recovered, disconnect the

 

do not operate.

 

may interrupt correct operation.

 

mains lead, then connect it again.

 

 

 

 

mark appears on

• The selected function does not operate for

 

–

–

screen.

 

that disc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

mark appears on

• The operation is prohibited by the player.

 

–

–

 

 

 

 

 

 

 

 

 

 

screen.

 

 

 

 

 

When making changes in

•

There is a SACD, Video CD, CD or MP3

•

The setting will be effective the next time

47

the Setup screen menus,

 

loaded in the player and the setting that

 

a DVD is loaded.

 

 

 

 

is displayed.

 

was changed only applies to DVD

 

 

 

 

 

 

 

 

performance.

 

 

 

 

 

 

 

 

 

Some settings in the Setup

•

The [Setup Menu Mode] is set to [Basic].

•

Set the [Setup Menu Mode] to [Expert].

47

Menu do not appear.

 

 

 

 

 

Can't perform frame

•

Check that the [Frame Search] option is

•

Set the [Frame Search] to [On] in the

53

search, or the frame

 

set to [On].

 

setup screen.

 

number is not displayed.

• You can only use frame search with DVD-

 

–

–

 

 

 

 

 

Video discs.

 

 

 

 

 

 

 

• Frame numbers are only displayed with

 

–

–

 

 

 

 

 

DVD-Video discs, and only when the disc

 

 

 

 

 

 

 

 

is paused or during frame advance/

 

 

 

 

 

 

 

 

reverse.

 

 

 

71

Page 70 Page 72
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Page 70 Page 72
Contents DV-SP800 Table of Contents Avis Important SafeguardsFor U.S. model PrecautionsFor British model For Canadian modelRecording Copyright PowerRegional Restriction Codes Region Number About This ManualAbout Video CDs Structure of the Disc ContentGetting Started Playable DiscsStoring Discs Cleaning DiscsMP3 compatibility information Handling DiscsSupplied Accessories Features/Supplied AccessoriesFeatures Inserting the Batteries Setting the Voltage Selector Worldwide models onlyUsing the Remote Controller Before You StartFront panel Index to Parts and ControlsDisplay Rear panel Index to Parts and ControlsRemote controller Operation buttons Subttl button + Setup buttonSetup button Surround Mode buttonBefore connecting Connecting to a TVConnecting Using the supplied audio/video connection cableMaking S-video connections Connecting to a TVMaking component video connections AV Connector 1 jack Connecting to a TV European modelsConnecting to a TV Using the Scart Cable European models Optical fiber connection cable Making a digital connection with the amplifierAudio connection cables Cable To z jack Making discrete 5.1 channel Analog Output connectionsMaking discrete 2 channel Analog Output connections An amplifier withSetting the TV System Other than US and Canada models To exit the Setup Navigator Setting Up the PlayerUsing the Setup Navigator When setting up for the first timeSetting the type of analog audio connections Setting Up the PlayerSetting the OSD Language On-Screen Display Language Setting the TV screen sizeTo change other player settings in the Setup screen menus Setting compatibility with 96 kHz outputConfirming the settings MPEG2 Various sound formats and sound effectsDolby Digital Surround DTS SurroundMP3 marks in the pages related to disc operation When an operation is prohibitedBasic Playback Playing SACDs, DVDs, Video CDs, CDs and MP3sTo navigate a menu screen Getting Started Using Your DVD PlayerWhen a Menu Screen is Displayed To Open or Return to the DVD or Video CD Menu ScreenForward and Reverse Scanning Pausing PlaybackSwitching the Playback Speed Chapter Track Skip Forward/Skip BackRemove the disc Resuming Playback from where you stoppedStopping Playback and Switching Power Off Press 7 onceViewing slow playback Still Frame/Slow PlayAdvanced Playback Viewing a still framePlaying bonus groups of DVD-Audio Search using the number buttonsWhen performing a time search To perform a direct title or chapter/trackNavigate using the following controls Using the MP3 NavigatorRepeating a Specific Segment Repeat PlayRepeating a Title, Group, Folder, Chapter or Track To stop random play Random PlayPlaying in Random Order To change titles, chapters, or tracks during random playProgramming DVDs Playing in a Favorite OrderUse the number buttons to enter a three-digit folder number Programming MP3sPress Program to enter MP3 Program screenAdditional programming options Playing in a Favorite OrderProgramming Video CDs, CDs, SACDs Press and hold Program for about 2 seconds To add a title/group/chapter/track to a programTo save a program in memory To erase a program saved in memoryPress Angle during playback Selecting the Camera AngleViewing from a Desired Camera Angle Multi-Angle To check whether or not a disc is recorded with anglesChanging Audio Type Changing the Audio Language Multi-Language FunctionSelecting a Subtitle Language Multi-Language Subtitles Load a disc that has a Last Memory point memorized Press Last M while in the stop modeTo clear the Last Memory location Press Last M during playErasing the recorded contents Memorizing Settings for DVDsWhen a disc that has memorized settings is loaded DVD Player repeatedly Turning Off the Video Signal OutputSwitching the video signal off Press Video Circuit OFF onPhones level Listening through HeadphonesListening through Headphones Adjusting the phones levelViewing Disc Information during while a disc is playing Viewing Disc InformationViewing Disc Information during while a disc is stopped Using Dimmer functionUsing the Setup Screen Menus Adjusting Audio and Video SettingsVOL Enter Changing to the Setup Screen Expert Menu ModeSettings Expert Basic Factory setting Return SetupDolby Digital Out Adjusting Audio and Video SettingsAdjusting the Dynamic Range of the Audio Soundtrack Setting the Audio 1 OptionsDigital Out Expert DTS OutLinear PCM Out Mpeg OutAudio Out Setting the Audio 2 OptionsSpeaker Setting Sacd Playback ExpertSettings Gain Settings ExpertSettings Fix Factory setting Variable Off Factory settingDifferences in screen sizes and DVD formats Setting the TV Screen SizeSettings 43 Letter Box Pan & Scan Wide Factory settingTurning the Screen Saver On and Off Expert Setting the Video 1 OptionsSwitching the S-Video Output Expert Component VideoMemory 1, Memory 2, and Memory Adjusting the Video QualitySelecting a preprogrammed setting ProfessionalPress Display Use the cursor button ∞ to select Video Setup and pressPureCinema DVD-Video only Changing the Background of the Screen Setting the Video 2 OptionsSetting the Position of the On-screen Display Expert Turning the angle indicator on and off ExpertChinese Setting the Language OptionsSetting the On-screen Display OSD Language Selecting an audio language preferenceEnglish French German Italian Spanish Settings w/ Subtitle Language Factory settingSelecting a subtitle language preference Selecting a DVD menu language preferenceOff Assist Subtitle When Other is selectedSettings With Audio Selected Subtitle Factory setting Forcing subtitles to be displayed ExpertLanguage Code List Level Setting the Parental Lock LevelEntering the Password Press Enter to set the passwordPress Enter to set the new level Setting the Parental Lock LevelChanging the Password Setting the Country CodeGroup Playback Expert Country Code ListOther Settings Auto Disc Menu ExpertTo clear the Function Memory Memorizing Settings Function MemoryRecalling Memorized Settings Resetting the Player to System SettingsSEND/LEARN Programming procedureOther remote control unit OthersIndicate that the command has Other remote control unit thatCorresponds to the command you Learn indicator flashes twice toErasing all the commands programmed under a Mode button Erasing the programmed command from one buttonErasing Registered codes Register the Codes of Other Units Remote ControllersOperate other units with the registered codes Brand Remote Code Preset SettingsVCR Register the Codes of Other Units Remote ControllersDVD Player TroubleshootingTroubleshooting Symptoms Causes Remedies PagesTroubleshooting DVD Player Remote Controller Symptoms Causes Remedies Pages Outputs SpecificationsGeneral DVD PlayerMemo Onkyo China Limited Onkyo U.S.A. CorporationOnkyo Europe Electronics GmbH
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