Troubleshooting
If you have any trouble using the DVD receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.
The DVD receiver does not work or shows no reac- tion.
DVD receiver
HOLD
Press and hold Stop [ 
] button for 10 seconds to forcibly shut down the DVD receiver.
Power
The power to the system is not turned on
•Make sure that the power cord is plugged into the AC outlet. Make sure that the other end of the power cord is properly connected to the DVD receiver’s AC INLET (page 23).
•Unplug the power cord from the AC outlet, wait for 10 seconds or more, then plug the cable in again.
The power is turned off during the operation
•If the SLEEP indicator is lit on the display, the Sleep timer is functioning. Cancel the Sleep timer (page 32).
•If the STANDBY indicator is blinking on and off, the
The DVD receiver turns off as soon as it’s turned on
•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the DVD receiver with its power cord dis- connected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the DVD receiver stays on, set the volume to minimum, discon- nect the power cord, and reconnect your speakers and input sources. If the DVD receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.
Audio
The sound is not heard or very quiet
•Make sure the power cord is plugged into an AC out- let.
•Make sure that all audio connecting plugs are pushed in all the way (page 23).
•Make sure that none of the connecting cables are bent, twisted, or damaged.
•Make sure that the speakers are connected correctly and the speaker cables’core wires touch only the speaker connectors (page 17).
•Check to make sure that the volume level is not set to minimum (page 31).
•Make sure that the input source is properly selected (page 31).
•Check to make sure the muting function is not engaged. If the MUTING indicator is flashing, the sound is muted. Cancel the muting function (page 32).
•When the headphones are connected, the speakers do not output any sound. Disconnect the headphones (page 31).
•Make sure that the digital input source is assigned properly (page 57).
•Check the digital audio output setting on the con- nected device. On some game consoles, such as those that support DVD, the default setting is off.
•The audio signal input from HDMI IN is not output from the speakers connected to the DVD receiver. Make the analog or digital connection (pages 25, 26).
There’s no sound with a certain signal format
•Check the digital audio output setting on the con- nected device. On some game consoles, such as those that support DVD, the default setting is off.
Sound is not good
•Make sure that the speaker cords are connected cor- rectly. Check their polarity (+/) (page 17).
•Connect the analog audio cables (RCA) firmly (page 23).
•Sound quality could be affected by a strong magnetic field, such as a TV set. Locate such a device far from the DVD receiver.
•If you have any devices that emit high intensity radio waves near the DVD receiver, such as a cellular phone in operation (calling), noise may be generated.
•The DVD receiver uses a rotating unit whose precision instrument generates faint hissing sound while reading a disc during playing back or searching a track; you may hear it in a silent environment.
•Using cable ties to bundle audio cables with power cord, speaker cables, and so on may degrade the audio performance, so don’t do it.
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