Symptom | Possible cause | Remedy | |
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| JPEG files without a “.jpg” or “.JPG” or |
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| “.JPEG” filename extension are not recog- | Use the correct filename extension (page 8). | |
| nized. |
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| Only Baseline JPEG files are supported. | Use Baseline JPEG files (page 8). | |
| Progressive JPEG files are not. | ||
Can’t view JPEG files? |
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Only JPEG files with the following bright- |
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| ness/color difference ratios are supported: | Use JPEG files with the supported ratio (page 8). | |
| 4:4:4, 4:2:2, and 4:1:1. |
| |
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| The JPEG file is too big. | Use JPEG files that are less than 5 megabytes | |
| (page 8). | ||
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The message “NO |
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PLAY” appears on the | The disc is dirty. | Remove the disc and clean it (page 8). | |
display? |
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Buttons on the | Power supply voltage fluctuations and other | Turn off the | |
it on again. If that doesn’t resolve the issue, dis- | |||
and remote controller | anomalies, such as static electricity, can | ||
connect the power cord from the wall outlet, wait | |||
don’t work? | interfere with normal operation. | ||
five seconds, reconnect it, then try again. | |||
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| There are no batteries in the remote | Install new batteries (page 15). | |
| controller. | ||
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| The batteries are flat. | Replace with new batteries (page 15). | |
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| The batteries are installed incorrectly. | Check the batteries and correct as necessary | |
| (page 15). | ||
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| You’re not pointing the remote controller at | Point the remote controller at the | |
Buttons on the | the | remote sensor (page 15). | |
work OK but those on |
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| |
| Use the remote controller closer to the | ||
the remote controller |
| ||
You’re too far away from the | (page 15). The remote controller has a range of | ||
don’t? | |||
| approximately 16 ft. (5 meters). | ||
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| A strong light source is interfering with the | Make sure that the | |
| direct sunshine or | ||
| |||
| Relocate if necessary. | ||
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| If the |
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| colored glass doors, the remote controller | Open the doors, or use a cabinet without colored | |
| may not work reliably when the doors are | glass. | |
| closed. |
| |
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■Abnormal Behavior
The
■Restoring the Default Settings
To reset the
47