R E F E R E N C E S
| Remote control is out of range | Use the remote control within the effective range. | 9 | |
Remote control | Low battery | Replace the batteries. | 9 | |
| Open the disc tray. Aim the remote at the player. Press |
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failure |
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Incorrect remote control code | and hold the ENTER button on the remote for 5 | 10 | ||
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| seconds to set the remote code. |
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| Scratched or damaged disc is | Replace the disc. | 27 | |
| used | |||
Temporary |
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Some functions are not | Stop playback completely, then try again. | 27 | ||
function failure | available during playback | |||
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| Interference from other devices | Identify interference by turning off other devices, and | 2 | |
| then relocate or replace the offending device | |||
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| Some setup options cannot be |
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Some Setup | changed while a disc is playing. | Fully stop playback, eject the disc and try the Setup |
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Menu items are | Some setup options may be | 51 | ||
Menu again. | ||||
grayed out | mutually exclusive with other |
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| setup options. |
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“Connection |
| Verify that your router has a connection to the internet. |
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No internet connection. | Try power cycling the modem and router. Try a direct | 22, 23, 80 | ||
Test” fails | ||||
| Ethernet connection if possible. |
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| Verify that other network features are functional on the |
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“Network” shows | No network connection. Media | device (YouTube, Netflix, etc.) If the network issues |
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server not properly configured. | are isolated to the “Network” feature, consult your | 22, 44 | ||
no server | ||||
Connected to wrong network. | media server’s documentation to ensure proper |
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| configuration. |
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| Verify that the player is communicating with the router |
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| (Setup Menu > Network Setup > Connection |
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| Information). Change the DNS server information |
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Internet | Poor wireless signal. Incorrect | (Google Public DNS / OpenDNS). If connecting | 22, 45 | |
streaming fails | network settings. | wirelessly, verify that your connection strength is > | ||
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| 50%. If it is lower, connect via Ethernet or use the USB |
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| extension cable to move the |
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| your router. |
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