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09 | Problem | Check | Remedy |
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No picture is displayed or the picture is not displayed properly.
Are you using an extremely long cable?
Using an extremely long cable may result in noise. Use a relatively short cable.
Picture freezes and the front |
| • Press STOP to stop playback, then restart playback. |
panel and remote control |
| • If the playback cannot be stopped, press STANDBY/ON on the |
buttons stop working. |
| player’s front panel to turn off the power, then turn the power back on. |
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| • If the power cannot be turned off, press and hold STANDBY/ON |
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| on the player’s front panel for over 5 seconds. The power will turn off. |
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Motion is unnatural or |
| Change the Pure Cinema setting (page 39). |
picture is not clear. |
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No picture is displayed or |
| With some discs, it may not be possible to output the video signals from |
picture is not output in high |
| the VIDEO output terminal or the COMPONENT VIDEO output |
definition when playing BDs. |
| terminals. In this case, connect using an HDMI cable (page 18). |
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• Picture is disturbed during |
| • This player supports Macrovision analog copy protection technology. |
playback. |
| With some TVs (such as with |
• Picture is dark. |
| displayed properly when the copy protected DVD title is played. This is |
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| not a malfunction. |
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| • If the player and TV are connected via a DVD recorder/video deck, |
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| etc., the picture will not be displayed properly due to analog copy |
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| protection. Connect the player and TV directly. |
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• Picture is stretched. | Is the TV’s aspect ratio | Read the TV’s operating instructions and set the TV’s aspect ratio |
• Picture is cropped. | properly set? | properly. |
• Aspect ratio cannot be | Is TV Aspect Ratio properly | Set TV Aspect Ratio properly (page 42). |
switched. | set? |
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| Is 4:3 Video Out properly | Set 4:3 Video Out properly (page 42). |
| set? |
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| Is DVD 16:9 Video Out | Set DVD 16:9 Video Out properly (page 42). |
| properly set? |
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| When video signals with a resolution of 1080/60i, 1080/60p, 720/60p, |
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| 1080/24p, 1080/50i, 1080/50p or 720/50p are being output from the |
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| HDMI OUT terminal or the COMPONENT VIDEO output terminals, |
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| they may be output with an aspect ratio of 16:9 even if TV Aspect Ratio |
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| is set to 4:3 (Standard) (page 42). |
Picture is interrupted.
The picture may be interrupted when the resolution of the recorded video signal switches. Press OUTPUT RESOLUTION to select a setting other than Auto or Source Direct (page 27).
The subtitles cannot be |
| The subtitles cannot be switched for discs recorded on a DVD or BD |
switched. |
| recorder. |
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Sound and picture are not | Is Output Terminal properly | Set Output Terminal properly (pages 23 and 51). |
synchronized. | set? |
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| Is Lip Sync properly set? | Adjust the amount of audio delay with the Lip Sync setting (page 41). |
•No sound is output.
•Sound is not output properly.
Is the disc played back in | No sound is output during slow motion play and forward and reverse |
slow motion? | scanning. |
Is the disc played back in fast |
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forward or fast reverse? |
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Are the audio cables properly | • Connect the cable properly according to the connected devices |
connected? | (page 18). |
| • Insert the cable firmly and all the way in. |
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Is the audio cable damaged? If the cable is damaged, replace it with a new one. | |
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Are the connected | Read the operating instructions of the connected components and |
components (AV receiver or | check the volume, input, speaker settings, etc. |
amplifier, etc.) properly set? |
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