Mitsubishi Electronics WD-65837, WD-52527, WD-73837, WD-73737 Reset / Initialization Guide

MODELS: WD-60C9 / WD-65C9 / WD-73C9 / WD-60737 / WD-65737 / WD-73737 / WD-82737

WD-65837 / WD-73837 / WD-82837

RESET / INITIALIZATION

SERVICE TIP:

Many customer generated symptoms, intermittent symptoms or no symptom found can be resolved by using the various Reset and Initialization options. Before visiting the customer’s home ask the customer 1st perform a System Reset by pressing the <POWER> button on the front panel and holding it for 8 seconds. If this does not resolve the issue,

they can perform an A/V Reset by pressing the <ACTIVITY> + <VOL e> buttons on the front panel at the same time and holding for 10 seconds. Then, if necessary, perform a user level Initialization by pressing <MENU><1-2- 3><ENTER> with the remote. The customer should be made aware when settings and/or options will be reset. For more information, see the chart below.

Reset / Initialization Guide

Reset Name	When to use		How to use	Resulting Action
Remote	Returns the remote control TV	1) Set the slide switch to TV		Once the valid code has
Control TV	layer to normal operation.		position.	been entered and
Layer Reset		2)	Press and hold the <POWER> button until it	confirmed, the remote
			flashes twice then release the button.	contrrol has been reset.
		3) Enter the code <0-0-9-3-5>.
Remote	Returns the volume and mute	1)	(1) Set the slide switch to TV position.	The remote will now
Control TV	functions of the remote control to	2)	(2) Press and hold the <POWER> button until it	operate the TV's volume
Volume/Mute	TV volume and mute for TV,		flashes twice then release the button.	and mute when the
functions	Cable/Sat, VCR and DVD layers	3)	(3) Enter the code <9-9-3>< + >.	slide switch is in the TV,
	after the Audio Lock for AV			CABLE/SAT, VCR or
	Receiver feature has been used.			DVD positions.
A/V Memory	When the audio and or video	MENU --> Audio/Video--> AV Reset		All Audio and Video
Reset, by	settings for a single input			settings for the
individual	seems to be incorrect.			individual input are
input				reset except for the
				Listen To, Language,
				Balance and Closed
				Caption settings.
A/V Reset, all	To reset audio and video	While viewing the TV, press the front panel buttons		All Audio and Video
inputs	adjustments for all inputs to the	<ACTIVITY> + <VOLe> at the same time and hold		settings are reset to the
	original factory settings.	for 10 seconds.		factory default settings.
				No other menu options
				are changed.
System	To reset the TV when it does not	Press the <POWER> button on the front panel and		TV Micro Re-boots.
Reset	turn on or off, does not respond	hold it for 8 seconds.		Note: The changes
	to the remote control, front panel			made during the current
	buttons or has other unusual			TV-On period may be
	symptoms.			lost. All other previous
				user settings are not
				lost.
Initialize User	To reset all customer settings	Press <MENU><1-2-3><ENTER>		All customer menu
Level	except V-Chip			options and A/V settings
				except V-Chip are reset
				to factory default.
Initialize -	To reset all customer settings	<MENU><2-4-7-0>. Highlight INITIALIZE and press		All customer menu
Service Level		<ENTER>		options and A/V settings
				are reset to factory
				default.
V-Chip	If V-Chip password is not known	Press < >+<9> at the same time.		Password will be
Password				bypassed. If in the V-
Bypass				Chip menu, enter a new
				password.
Unlock Front	To unlock the front panel if it has	Press and hold the front panel <ACTIVITY> button		Front Panel becomes
Panel	been locked in the V-Chip Menu.	for 8 seconds.		operational. Other V-
				Chip settings not
				changed. Note: Cannot
				be performed while in
				the Low Power mode
				and the set is Off.

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