Mitsubishi Electronics WD-52527 manual Troubleshooting, Problem Possible Solution

Page 98

Troubleshooting

 

Problem

Possible Solution

1.

The TV remote control does not work.

• Check that the batteries are installed correctly.

 

 

• Check that the selected switch is set to “TV”.

 

 

• Be no further than 20 feet from the TV when using the remote control.

 

 

• Program the remote control to operate the TV (Appendix C).

 

 

 

2.

The TV takes several seconds to respond.

• It is normal for digital channels to take longer to tune in.

 

 

• Press ENTER after a channel number to avoid delays.

 

 

• Use a 4 digit number for an over-the-air digital channel

 

 

• Use a 6 digit number for cable digital channels

 

 

 

3.

Cable provider needs information to start

On the remote control, press TV MENU and then enter the numbers 999

 

CableCARD™ service.

to display the Host ID and CableCARD™ ID information.

 

 

 

4.

You cannot access a channel.

• Use number keys instead of CHANNEL up/down.

 

 

• Be sure the channel you want to view is in memory. See page 68.

 

 

• Check that the TV is turned to the correct device or antenna for that

 

 

channel, by pressing the DEVICE button.

 

 

• Make sure the V-Chip lock is off.

 

 

• If tuned to Digital channels, have physical channel in memory.

 

 

 

5.

On-screen displays appear each time you

This is part of normal TV operation.

 

change a function.

 

 

 

 

6.

You cannot program the TV to turn on

• The TV may be locked.

 

automatically (timer function)

• The clock may not be set.

 

 

 

7.

There is no sound even when the volume is

• Check audio source in Device Menu.

 

turned up.

• Check to see if the MUTE button is on.

 

 

• The TV’s “Listen to:” setting may be set to SAP.

 

 

• Check that the “TV Speakers” setting is On in the Audio/Video menu.

 

 

 

8.

NetCommand unable to learn specific device

• Device does not use IR format for remote control signal. ITT and RF

 

keys.

formats cannot be learned.

 

 

• Room lighting may affect the signal. Have the remotes very close (6

 

 

inches or less) to the TV during Learning.

 

 

• If using a Mitsubishi remote control make sure slide switch is not set

 

 

to TV position.

 

 

• Some but not all device key functions can be learned by

 

 

NetCommand. For example, POWER and PLAY may be learned, but

 

 

other functions may not.

 

 

• The signal from the remote control may not be strong enough. Insert

 

 

fresh batteries and try Learning again.

 

 

 

9.

You have forgotten your V-Chip pass code.

See Appendix A, Bypassing the V-Chip Lock.

 

 

 

10.

Lamp indicator light is a steady red.

Turn the TV off for at least 2 minutes. Turn back on. If light is still red,

 

 

the lamp has failed. Replace it. See Appendix H for lamp replacement

 

 

information.

 

 

 

11.

Lamp indicator light is a steady yellow.

Lamp’s elapsed time has exceeded 5,000 hours. Purchase a new lamp.

 

 

See Appendix H for lamp replacement information.

 

 

 

12.

Lamp indicator light is a flashing yellow.

Lamp cover door is open or lamp cartridge is not secure. See Appendix

 

 

H for lamp replacement information.

 

 

 

13.

Status indicator light is a steady yellow.

Operating temperature or room temperature has exceeded proper

 

 

levels. Clean the TV’s dust filter or cool the room. See Appendix G for

 

 

filter cleaning information.

 

 

 

14.

Status indicator light is a steady/flashing red.

• Service may be required. Turn off the TV and unplug the set from the

 

 

AC power source. Wait one minute and then plug the set back in.

 

 

• If the LED in still on, contact your dealer or a Mitsubishi Authorized

 

 

Service Center to arrange for a service evaluation. Listings of

 

 

Mitsubishi Authorized Service locations can be obtained from our

 

 

website site, www.mitsubishi-tv.com or by calling 1-800-332-2119.

 

 

 

15.

PIP does not display a picture.

• Make sure the V-Chip lock is off.

 

 

• Not all inputs can be displayed as a PIP.

 

 

 

16.

Digital channels do not appear in PIP.

Normal PIP operation.

 

 

 

17.

Not all channels appear in multiple PIP/POP.

Digital channels do not display in PIP/POP.

 

 

 

98 Chapter 6. Special Features

Image 98
Contents Owner’s Guide While Under Warranty After Warranty Risk of Electric Shock Do not OpenPage Important Safeguards Important Safeguards Contents Ieee 1394 Devices and NetCommand Controlled Recordings Our Thanks Mitsubishi Digital Electronics America, IncSpecial Features TV Accessories ChapterDigital Cable Ready CableCARD Special FeaturesNetCommand Home Network Control System Widescreen Picture FormatTV Accessories      Connect WD-52528, WD-62528 Initiates Ieee Remote Control Functions OverviewOverview Remote Control Functions Operation Installing the BatteriesCanceling the Sleep Timer Remote Control Functions Care and Sleep TimerSetting the Sleep Timer For Best Results from the Remote ControlFront Control Panel System ResetReset InputPower/Timer Indicator Front-Panel Indicator LightsIndicators Lamp IndicatorStatus Indicator Back Panel WD-52527 WS-62527Output Audio Output, Record Output Service PortWD-52528 WD-62528 DVI Analog AudioDigital Audio Output DTV Link/IEEECableCARD Slot Connecting DVD Player with Component VideoConnecting External Devices and NetCommand Setup ChartStandard Cable Box Connecting a Wall Outlet Cable or Cable BoxWall Outlet Cable Using a CableCARD CableCARD TechnologyFor antennas with flat twin leads For cable or antenna with coaxial leadConnecting a VCR to an Antenna or Wall Outlet Cable Connecting VCR Video and Audio to a Cable Box UUBDIPOMZPOFDBCMFUZQFTo connect an analog A/V receiver Receiver Stereo SystemSatellite Receiver or Other Device with S-Video Hdtv Cable Box or Satellite Receiver with Component Video Receiver Owner’s GuidesConnecting an Hdmi or DVI Device Hdmi DeviceConnecting the IR Emitter NetCommand Connecting IR Emitter NetCommandDigital Audio Signals Connecting Compatible Ieee 1394 DevicesDigital Video Signals Digital Control SignalDirect Device-To-Device Style Pin Style vs -Pin Style ConnectorsConnection Styles Hub Connection StyleConnecting Helpful Hints NetCommand Setup and Editing NetCommand Introduction Welcome To NetCommandUsing the Remote Control with NetCommand NetCommand Pre-Memorized DevicesNetCommand Setup On-Screen Buttons Remote Control Buttons 3D Graphical Menu SystemWelcome Screen NetCommand Initial SetupNetCommand Information Screen Device Setup Screen TV Guide On Screen System SetupReview Screen Review screenReceiver Inputs Edit NetCommand, Add an A/V ReceiverReceiver Screen Receiver AVR Input Learn Screen Receiver AVR Learn ScreenName Screen Audio Output to AVR ScreenAdd Screen Edit NetCommand, Add DevicesEdit NetCommand Screen Device Learn Screen Edit NetCommand Add DevicesDevice Screen Device Advanced Learn Screen Connection for Device ScreenIR Code for Device Screen VCR for Recordings ScreenRF Connection for Cable Screen Delete Device Screen Edit NetCommand, Change or Delete Devices, Finish ScreenChange Device Screen Device Selection Menu Disc Search Track List ScreenIeee 1394 Devices and NetCommand Control Name for 1394 Device Screen Adding Ieee 1394 Devices AutomaticallyAdding Ieee 1394 Devices Automatically New 1394 Device ScreenIeee 1394 Device Type Screen Connection ScreenDevice Selection Menu PIP Device Selection MenuIR Controlled Devices Using the Device Menu Button to Display MenusDevice Menu CableCARD MenuGuide Button Using the Guide Button to Display ChannelView and MenusRecording Setup Devices 1394 or IR ControlledSetting up a Peer-to-Peer Connection NetCommand Controlled Peer-to-Peer ConnectionsWhat is a Peer-to-Peer Connection? Canceling a Current Peer-to-Peer ConnectionRestrictions for Traditional VCRs Direct VCR Recording from an Antenna or Cable SourceDisc Search Page TV Menu Screen Operations Main menu, Setup selected Main Menu ChoicesClock Setup MenuLanguage Memorize ChannelsDevice Timer On/OffAuto ChannelEdit NetCommand MenuRemote Control Transport Buttons Icon OrderRecord Time-Delayed RecordingRecord Menu Recording NowCancel Current Recordings Default Digital Record DeviceSetting Up Analog Recordings with TV Guide On Screen Record ListPrefer Digital Channel MenuAntenna MemorySQV SuperQuickView Signal StrengthSQV SuperQuickView Captions Menu Analog and Digital Captions Captions Menu, Customizing Digital Settings Entry Chip Lock Menu Pass CodeChip Chip Start Time and V-Chip Stop TimeChip Lock Menu V-Chip Definitions Chip Signal InformationContent Categories TV RatingsFront Button Lock Chip Lock MenuLock By Time Audio/Video Menu Digital-Only Audio Settings Setting Descriptions AudioAnalog and Digital Audio Setting Analog-Only Audio SettingsSetting Descriptions Video Video SettingsOperation of PIP and POP PIP/POP offWarranty TV Display Formats Device Control with NetCommandAppendix B Specifications IndexDVD Definitions Signal and Format DefinitionsTV Display Formats 57%JTQMBZ VOL up/down Device Control with Net CommandCH up/down DigitsIeee 1394 Devices Special Features Bypassing Front Button Lock Appendix a Bypassing the V-Chip LockBypassing the V-Chip Lock This page intentionally blank Appendix B Specifications TV SpecificationsAppendix B Specifications Appendix C Remote Control Programming Codes Programming the Remote to Control NetCommand A/V ProductsDVD Players Mitsubishi A/V Receivers Cable Boxes and Satellite ReceiversReceivers Mitsubishi CD Players Not all functions for all modelsAppendix D On-Screen Information Displays Appendix E NetCommand Specialized Device Keys Check BOX Name RemoteAppendix F Cleaning and Service Appendix G Filter Cleaning Cleaning the Dust FilterAppendix H Lamp Cartridge Replacement Lamp Life3FQMBDJOHUIF-BNQ$BSUSJEHF Troubleshooting Problem Possible SolutionTroubleshooting Troubleshooting Troubleshooting Demo Mode MENU, 0, QVTrademark and License Information 103Index 104105 Mitsubishi TV Software 106Mitsubishi LCD Rear Projection Television Limited Warranty 107Mitsubishi LCD Rear Projection Television Limited Warranty 108Page MDEAservice@mdea.com Website Mail
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