General TV Operation
| Symptom | Suggested Solution |
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26. | The message “Lamp will soon exceed...” keeps | Reset the lamp reminder in the setup menu. |
| displaying after the lamp has been replaced. |
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27. | NetCommand unable to learn specific device | • Device does not use IR format for remote control signal. ITT and RF formats |
| keys. | cannot be learned. |
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| • Room lighting may affect the signal. Have the remotes very close (6 inches or |
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| less) to the TV during Learning. |
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| • If using a Mitsubishi remote control, make sure slide switch is not set to TV |
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| position. |
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| • Some, but not all, device key functions can be learned by NetCommand. For |
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| example, POWER and PLAY may be learned, but other functions may not |
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| • The signal from the remote control ay not be strong enough. Insert fresh batteries |
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| and try Learning again. |
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Picture
| Symptom | Suggested Solution |
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1. | PIP does not display a picture. | • Make sure the |
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| • Not all inputs can be displayed as a PIP. |
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2. | Digital channels do not appear in PIP. | Normal PIP operation. |
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3. | There is a large black or gray rectangle on the | The TV’s analog closed captioning has been set to “text” |
| screen. | mode in the Captions menu. Turn off because there is no text |
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| information being broadcast. |
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4. | You cannot see a picture when playing a VHS | • Display the Device Selection menu and select the correct VCR. |
| tape. | • Check your VCR’s owner’s guide for further troubleshooting. |
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5. | When viewing a stopped VCR, white lines are | • Turn off video mute for the VCR. |
| rolling on the screen. | • Begin playing the tape. |
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| • Change the VCR input to the antenna input. |
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6. | Screen is black when trying to view digital | The PerfectColor™ color balance has been incorrectly set. |
| channels or IEEE 1394 device. | Press VIDEO repeatedly until you see the PerfectColor option |
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| and press ENTER. |
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7. | A program recorded on your widescreen TV is | TV was set to Anamorphic when program was recorded. |
| distorted when played on a 4:3 TV. | Record programs in Cropped mode if playing back on a 4:3 TV. |
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| Open the Record menu and select Cropped before making such |
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| a recording. |
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8. | Cannot see a picture from a DV Camcorder. | DV formatting was not detected during automatic discovery, |
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| so you must specify it manually. Open the Edit NetCommand |
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| screen, select Change, then select the camcorder, Add, and in |
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| the Name for 1394 Device screen, check mark the DV box. |
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9. | DVCR analog/digital problems. | If the tape is currently playing but no picture displays, there may |
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| be a mismatch of the media with the display. Press DEVICE to |
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| display the Device Selection menu. Press ENTER for the DVCR |
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| device. If digital is selected, try analog, or if analog is selected, |
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| try digital. |
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94Chapter 7. Troubleshooting