Philips DVP3144K, DVP3142KM/78 quick start Troubleshooting, Problem Solution

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English

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

Solution

No power.

Remote control does not work.

No picture.

The picture is distorted or black & white during playback.

No sound.

Disc does not play.

The aspect ratio of the screen cannot be changed.

Press STANDBY-ON button on the front of the DVD player to turn on the system.

Make sure the AC outlet has power.

Aim the remote control directly at the sensor on the front of the DVD player (not towards TV).

Remove any obstacles between DVD player and the remote control.

Batteries are weak, replace the batteries.

Check the polarities of the batteries are as indicated on the remote control (± signs).

Turn on your TV and set to the correct Video In channel for the DVD player. You may go to Channel 1 on your TV, then press the channel down button on your TV’s remote control until you see the TV program.

Check the video connection between the DVD player and the TV.

The disc does not match with the TV color system standard (PAL/NTSC).

The disc is dirty, clean the disc.

Sometimes a small amount of picture distortion may appear. This is not a malfunction.

To deactivate progressive scan function manually;

1)Turn off your TV progressive scan mode (or set to interlace mode)

2)Press OPEN/CLOSE to open the DVD player disc tray.

3)Press the alphanumeric keypad ‘1’ for few seconds.

Check the audio connections, the red and white jacks are connected correctly.

Set the Digital output correctly, based on the equipment you connected to the DVD player.

Insert the disc with the label facing up.

Wrong region code.

Wrong disc type. Read chapter “Playback - Playable discs” for details.

Make sure the disc is not scratched or warped. Clean the disc or replace a new one.

Check if the disc is defective by trying another disc.

The aspect ratio is fixed on the DVD disc.

Depending on the TV, it may not be possible to change the aspect ratio.

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Contents DVD Video Av. La Palma No.6 MéxicoMexico Español Português IndexPortuguês Español English General Information EnglishPictures shown maybe different between countries For Customer UseLanguage Code Contents 23-24 Karaoke OperationsDVD Menu Options OthersSetup Care and Safety InformationCleaning discs Remote control and two AAA batteries AC Power Cable Accessories suppliedRegion codes Connecting to television Using Composite Video jacks CvbsUsing Component Video jacks YPbPr ConnectionsUsing an accessory RF modulator Connecting the power cord When no disc is loaded, pressOptional connections Product Overview Front and Rear PanelsRemote Control Prev íPLAY/PAUSE Next ëUsing the remote control to operate the system Getting StartedInserting Batteries Finding your viewing channelBefore you start To deactivate Progressive Scan manuallyTo reset to default TV color system Selecting the matching color systemPAL NtscOn-screen display OSD language Setting the languageAudio, Subtitle and DVD menu languages Playable discs Playback from DiscSupported formats Playback Features Pausing playbackStarting disc playback Basic playback controls Selecting title/chapter/trackOperations for video playback DVD/VCD/SVCD Viewing the disc playback information Time SearchAngle English Title/Chapter/Track selectionEnglish Repeat play mode Repeating a section within a chapter/trackSpecial DVD Features Special VCD and Svcd FeaturePlaying MP3/WMA/JPEG/ Kodak/Fuji Picture CD Playing a DivX discGeneral Operation Playback selection Press PLAY/PAUSE urepeatedly to pause/resume playbackFor MP3/WMA Zoom picture JpegPress Karaoke repeatedly to access the karaoke menu Karaoke OperationsPlaying Karaoke discs VocalUsing the Language setup menu Setting the DivX subtitle fontDVD Menu Options OSD LanguageUsing the Video setup menu Setting the Aspect RatioView Mode TV System Video OutEnglish Smart Picture VividCool PersonalUsing the Audio setup menu Digital OutputAll PCM‘Audio’, press S T to select Down Sampling , then press Night Mode Down Sampling EnglishPlayback a disc recorded at the sampling rate of 48kHz Using the Rating setup menu Rating level settingsKid Safe PG RChanging the Password Use S T to select a rating level and press OK to confirmPress S T to select an item, then press OK to access Restoring to original settingsMenu will appear YesEnglish Volume Control DivX registration codeSoftware upgrade Power supply must not be interrupted during upgradePress numeric keypad ‘966’ on the remote control OthersTroubleshooting Problem SolutionEnglish Specifications Audio FormatGlossary