Infrared Communications Troubleshooting Continued
Problem | Possible Cause | Solution |
| The sending or | Configure each device for |
| receiving device is not | IR according to the |
| configured properly for | manufacturer's |
| IR. | instructions. For more |
|
| information, see |
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| ActiveSync Help on your |
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| desktop computer. |
The receiving device is not compatible with the sending device.
Transfer files another way, such as through the
Can't transfer more | The device is designed | Transfer only the |
than one file at a time | to transfer one file (or | recommended number of |
using the IR port. | 25 Contact cards) at a | files at one time. |
| time when sending |
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| data to another device. |
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