Infrared Communications Troubleshooting Continued

Problem

Possible Cause

Solution

 

The sending or

Configure each device for

 

receiving device is not

IR according to the

 

configured properly for

manufacturer's

 

IR.

instructions. For more

 

 

information, see

 

 

ActiveSync Help on your

 

 

desktop computer.

The receiving device is not compatible with the sending device.

Transfer files another way, such as through the auto-sync cable.

Can't transfer more

The device is designed

Transfer only the

than one file at a time

to transfer one file (or

recommended number of

using the IR port.

25 Contact cards) at a

files at one time.

 

time when sending

 

 

data to another device.

 

 

 

 

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Compaq 2100 manual Infrared Communications Troubleshooting