Tips & Troubleshooting | Compaq 2100 instruction

chapter 18

TIPS & TROUBLESHOOTING

This topic contains some tips that may help you to get better service from your Compaq Aero 2100 Series. It also has a troubleshooting section that can help you to solve any problems you might encounter with your device.

To help diagnose a malfunction, use the Diagnostic utility, which activates a debugging and system diagnostic tool. Tap QàQUtilities and select the Diagnostic tab. For more information, see "Diagnostics" in Chapter 4.

If you can't solve a particular problem, see "Finding Information" in the Preface. The various documents and Web sites listed here may have the information you need to solve the problem.

If you encounter a problem that you cannot solve, contact your Compaq authorized dealer, reseller, or service provider for assistance.

This chapter describes the following features:

infrared communications troubleshooting partnership troubleshooting

screen and stylus troubleshooting system response troubleshooting memory troubleshooting battery and power troubleshooting routine maintenance

travel guidelines

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Compaq 2100 manual Tips & Troubleshooting

Contents

Aero 2100 Series Color Palm-size PC Aero 2100 Series Color Palm-size PC Table of Contents Before YOU Begin Finding Information Name Location Locating Information Quickly To Find Information About Look Here North America Customer RegistrationOutside of North America Symbols and Conventions Chapter Introducing the Device Front Side Front Side ComponentsItem Component Function Component Function Recorder Left Side Components Left Side TOP Edge Components Top Edge Bottom Edge Components Bottom Edge Back Side Components Back Side Back Side Components Cradle Components AUTO-SYNC Cable Standard Cradle Using the Cradle AC Adapter Deluxe Cradle Auto-sync Cable Basic Operations Using the Stylus Using the Stylus Programs Program Description Programs Active Desktop Active Desktop Screen Display Properties Screen Start Menu and Taskbar Start Menu Command Bar Command BARTaskbar Type with the keyboard Typing and Writing on Your DeviceTyping with the Keyboard Write using character recognition Input Panel Using the Word Completion Function Viewing Information Finding Information Screen Customizing Your Device Display Properties Screen Using the Light Bulb Icon Adjusting the BacklightUsing the Power and Backlight Button Icon Meaning Using the Q Menus Backlight Control Backlight Menu Setting the Backlight Timeout Using Power Rechargeable Battery Pack Changing the Battery Pack Removing the Battery Compartment Cover Checking the Battery Pack Charge Inserting the Battery Pack Low Rechargeable Battery Indicators Power Properties Battery Tab Screen Responding to a Low Battery Pack Battery Pack Inside the Palm-size PC Charging the Battery PackCharging the Battery Using the AC Adapter Directly Charging the Battery Using the Cradle Battery Charge Light Using the Deluxe Cradle Charging Compartment Charging the Battery Using the Deluxe Cradle Useful Battery Life Battery Disposal Backup Battery Backup Battery Compartment Low Backup Battery Changing the Backup Battery Opening the Backup Battery Compartment Cover Inserting a Backup Battery Backlight Conserving Battery PowerCompactFlash Cards Infrared Transmissions Automatic Power OffActive Synchronization Setting the Power Off Timeout Using AC Power Performing a Normal Reset Resetting Your DeviceReset Button Performing a Full Reset Software Functions Using the Asset Viewer Asset Viewer Screen Using the Qutilities and Q Menu Menu Tab in QUtilities Task Management Menu Power Controlling VolumeVolume Slider File Explorer Backlight Control Auto Run Auto Run Tab Diagnostics Diagnostics Tab CF Backup/Restore Select Show all file types. Tap OK Game Keys Game Keys Tab Setting Notification Alarms Sound & Vibratory Alarm Status Setting an Alarm in Calendar Appointment Screen Setting an Alarm in World Clock World Clock Alarms Tab Screen Setting a Password Using File Explorer File Explorer Screen Navigating among Your Files Organizing Your Files Managing a Network Connection Backup and Restore Using CF BACKUP/RESTORE Backing UP Data to a CF Card CF Backup/Restore Utility Backup Tab Screen CF Backup/Restore Utility Restore Tab Screen Restoring Data from a CF Card Pocket Outlook This chapter describes the following features Program Buttons Program Buttons Changing the Program Button Shortcuts Program Button Description Calendar Application Calendar Screen Appointment Screen Contacts Tap File then Make Meeting Contacts Screen Contact Details Screen Tasks Screen TasksTask Details Screen Inbox Synchronize Messages Send e-mail remotely Set up remote mailInbox Options Screen Using Inbox with a Remote Connection Receive messages Inbox Message Screen Inbox Screen Send messages Inbox New Message Screen Voice Recorder Voice Recorder Hardware Buttons Using the Hardware ButtonsMake a recording Do this Play a recording Navigate Using the Screen Buttons Voice Recorder Screen Choosing a recording format Settings and OrganizationAdjusting memory Organizing recordings Organizing Recordings Chapter Entering Information Creating a Note Entering Information Using Note Taker Writing and Drawing Using Note Taker Writing and Drawing Editing and Formatting a Note Editing And Formatting a Note Saving your notes Saving and Organizing Your NotesAdding Space in a Note Saving a Note Organizing your notes Organizing Your Notes Picture Viewer Using Picture Viewer Picture Viewer Screen Getting Images from a Desktop Computer Viewing Images Stored on a CompactFlash Card Audibleplayer Installing AudibleManager Using AudiblePlayerAudiblePlayer Screen Purchasing Audio Programs Button Using the Software ButtonsTap and Hold Using the Hardware Buttons AudiblePlayer Menus Additional Playback Time Controls Infrared Feature Setting up Infrared on the Computer Connecting to Activesync with InfraredSetting up Infrared on the Palm-size PC Connecting To Your Desktop Computer File Transfer with Another PALM-SIZE PC Guidelines for Using IR Transfer Compactflash Cards Software Operating Guidelines Removing the CompactFlash slot cover Inserting a Compactflash CardInserting a CompactFlash card Removing a Compactflash Card Running a Program Stored on a Compactflash CardPage Microsoft Activesync Channels Personalizing Channels Viewing Channel ContentChannel Icon on the Taskbar Mobile Desktop Components Getting Connected Remotely Connecting to AN ISP Select StartàProgramsàCommunicationàConnections Connecting to a Network Getting Help on Connecting Remotely Using CompactFlash memory Upgrading the memory module Upgrading the memory module involves these steps Making a Full Backup Removing the Batteries Disconnecting AC Power Removing the Existing Memory Module Removing the Memory Compartment Cover Removing the Memory Module Installing a NEW Memory Module Memory Module Connector Inserting the Memory Module Restoring the BACKED-UP Data Using JOT Character Recognizer Input Method Menu Using Jot Character Recognizer Areas of the Input Panel Symbols Number Area of the Input Panel Options Help Writing CharactersNatural Character SET Using the letter areas Editing Using the Number Area Stroke options Period Comma Writing Accented Letters Using the Symbol Panel Char Stroke Options Char Char Stroke Options Simplified Uppercase Character SET Editing Character Stroke options Undo Paste Cut Carriage Return Writing Accented Letters Comma Apostrophe Dash Underscore Symbols Symbols Char Stroke Options Tips & Troubleshooting Infrared Communications Troubleshooting Problem Possible Cause Solution Infrared Communications Troubleshooting Partnership Troubleshooting Screen and Stylus Troubleshooting Screen and Stylus Troubleshooting StartàSettingsà System Response Troubleshooting Problem System Response Troubleshooting Memory Troubleshooting Memory Module for more Information Memory Troubleshooting Battery and Power Troubleshooting Conserving Battery Amber battery AC adapter has Routine Maintenance Routine Care Travel Guidelines International Travel Shipping Guidelines System Specifications Hardware SpecificationsSystem Operating Environment Physical SpecificationsPhysical Specification Metric Operating Environment Metric Appendix B Icon Reference Battery Icons Connection Icons Other Icons Regulatory Notices Accessories Series NumberRegulatory Agency Identification Numbers Modifications Cables Canadian Notice Avis Canadien Battery Warning European Union Notice