Philips PFL50X8K/12 General issues, Channel issues, Enter ‘8888’, You want to install TV channels

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6 Troubleshooting

General issues

The TV does not switch on:

∙Disconnect the power cable from the power outlet. Wait for one minute then reconnect it.

∙Make sure that the power cable is securely connected.

When you are turning the TV on, off or to standby, you hear a creaking sound from the TV chassis:

No action is required. The creaking sound is due to the normal expansion and contraction of the TV as it cools and warms up. This does not affect performance.

The TV does not respond to remote control or TV controls when switched on:

The TV requires some time to start up. During this time, the TV does not respond to the remote control or TV controls. This is normal behaviour.

If the TV continues to be unresponsive to the remote control, view the remote control sensor through a digital camera – if you press any button on the remote control and notice red flickering at the sensor, the remote control is working but the TV may need to be checked by Philips Consumer Care. This troubleshooting procedure is not applicable to remote controls that are paired wirelessly with the TV.

When the TV is in standby, a start-up splash screen is displayed, then the TV returns to standby mode:

This is normal behaviour. When the TV is disconnected and reconnected to the power supply, the startup screen is displayed at the next startup.

To switch on the TV from standby, press on the remote control or press any key on the TV.

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The standby light on the TV blinks red:

Disconnect the power cable from the power outlet. Wait until the TV cools down before you reconnect the power cable. If the blinking reoccurs, contact Philips Consumer Care.

The TV audio is in the wrong language:

If you select audio language via OPTIONS, the TV resets to the default language when you change channels or switch off the TV. To retain the selected language, change your audio language by pressing , then selecting [Setup] > [Channel settings] or [Satellite settings] > [Languages] > [Primary audio language] or [Secondary audio language].

The TV or Smart TV menu is in the wrong language:

Change the menu to your preferred language.

For more information, see Change your TV settings > Language settings > Menu language (Page 40).

You forgot the 4-digit code to unlock the channel blocking feature (child lock):

Enter ‘8888’.

You want to upgrade your TV software: Visit www.philips.com/support and

download the latest software package for your TV. Software installation instructions and release notes indicating what's been updated are also available at the site. Full

instructions on how to upgrade your TV software are also available at Change your TV settings > Update software (Page 42).

Channel issues

You want to install TV channels:

See Change your TV settings > Automatic installation (Page 37) for instructions on

installing analogue or digital channels. If you

want to install satellite TV channels, see Change your TV settings > Satellite settings

(Page 39).

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Contents PFL50x8H/12 PFL50x8K/12 PFL50x8T/12 PFL50x8T/60 PFL50x8M/08 Contents Risk of electric shock or fire SafetyPrecautions Screen Care3D health warning 3D glasses Placement tipsLegal Lock the TVCE compliance Pixel characteristicsOpen source Compliance with EMFEnergy efficiency SustainabilityTrademarks and copyrights This TV is designed with energy-efficientRecycling Help and support TV controls Sensors and indicatorsRemote control Rear controlsSmartphone control On-screen remote controlEasyLink controls Switch the TV on Switch TV on or offAdjust TV volume Watch TVManage channel lists Switch TV channelsManage favourite channels Filter channelsWatch connected devices Use picture and sound presetsDevices Change device settings Select the channel to lock, then pressWhat you can do View programme guideChange picture format From the broadcasterStart 3D Watch 3DWhat you need To switch Ambilight on or off, select On or Off Switch onSwitch on lounge light AmbilightPlay multimedia files Change settingsSet up media sharing Play files from computerPlay files from USB device Play options∙ To stop the music, press Music options Smart TVPlay DivX VOD Video On Demand ∙ Repeat Select Repeat to play aAccess Smart TV apps NewRent online videos Interactive TVSmart TV options Access interactive TV You can identify channels that offer∙ You can pause a programme for a maximum of 90 minutes Install USB hard drivePause TV ∙ Tune your TV to receive digital TV Record TV showsPause a live TV broadcast One-touch recording Start recordingSchedule recordings View programme informationDelete recordings Use SkypeWatch recordings Start Skype Manage contactsMake a voice call Make voice and video callsOnline status Select the contact, then press OKSkype settings Manage voicemailsPlay games View TextSet locks and timers Child lock Sleep timerYou can switch the TV to standby after a Parental rating Brilliant, high-definition image Advanced sharpness Enable Settings assistantMore picture settings Picture and soundMore sound settings Audio formatInstall analogue channels Reset picture and soundAutomatic installation Install digital channelsFine-tune analogue channels Update channel listAutomatic update Copy channelsSatellite settings Install satellite channelsMenu language Language settingsAdd and remove satellites Audio languageUniversal access settings Home mode Other settingsUpdate software TV demo∙ If a power failure occurs during Update with USBUpdate from digital broadcast UpgradeYou can also update the TV software Reset allUpdate from the Internet Pb Pr About cablesCable quality Blu-ray or DVD disc player Connect antennaConnect devices Connect the antenna to the TVTV receiver Video recorder Connect the digital TV receiver to the TV with a Scart cableConnect the game console to the TV with an Hdmi cable Game consoleConnect the recorder to the TV with a Scart cable Home theatre Digital camera Connect the digital camera to the TV with a USB cableDigital camcorder Computer Connect more devicesUSB storage device Connect the computer to the TV with an Hdmi cableKeyboard and mouse ∙ If you need extra USB connectors, use a USB hubVideo call camera Watch connected devices Update the source listIf you add or remove a device, update the source list Select a deviceChange the device type Set up EasyLink devicesChange device settings One-touch playControl devices Select speaker outputMaximise video display Connect to a network and the InternetRetain picture quality Connect Wired connection WiFi integratedSwitch on Miracast Connect a CAM Conditional Access ModuleNetwork settings Clear Wi-Fi Miracast devices Switch on remote recordingAccess CAM services Push the CAM in as far as it will goYou want to install TV channels General issuesChannel issues Installing analogue or digital channels. If youPicture issues Sound issuesThere are problems with Hdmi devices Connection issuesNetwork issues USB device content is not displayedPackaging Contact PhilipsAre printed on the back of the TV and on Display and sound Power and receptionDisplay resolutions MultimediaJpeg *.jpg, *.jpeg, *.mpo Supported audio/video formats Supported audio formats Help version ∙ USB 1 ∙ Headphones Stereo 3.5 mm mini-jackConnectivity UMv 5008121250033D, switch off Ambilight IndexLounge light Network, TV name Universal access, enable From Koninklijke Philips Electronics N.V
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