Cisco Systems 78-10588-03 manual Problem Probable Cause Solution

Problem

Probable Cause

Solution

Not

Fiber-optic connectors are loose.

Check and reseat connectors.

receiving

Tx-Rx connectors are not matched.

Switch Tx-Rx connectors.

remote data

Remote cables are not properly

Trace and properly connect cable.

seated.

Remote link power exceeds

Troubleshoot and retest remote link.

budget.

Channel card is not connected.

Connect all required optical fiber cables to the

channel card.

Fiber links are dirty or blown.

Clean or replace fiber cables.

Inactive line

Link is not connected.

Connect all required optical fiber cables of the line

is not in

to the channel card.

standby

Remote link power exceeds

Troubleshoot and retest remote link.

mode

budget.

Fiber links are dirty or blown.

Clean or replace fiber cables.

No password

A non-supported adapter is being

Use the supplied DB-9 to RJ-45 adapter or an

prompt after

used to connect to the Cisco Metro

adapter that includes DCD/DTR1 flow control and

entering a

1500 series serial port.

RTS/CTS2 flow control.

proper login

name

Cisco Metro 1500 Series Hardware Installation Guide

78-10588-03

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