9Frequently asked questions
section, you can get support at www.philips.com/AVENT or contact the Philips Consumer Care Center in your country.
Problems | Possible causes | Solutions |
My parent/baby unit will not | The unit is not connected to the | Connect the unit to a power |
switch on. | power supply. | supply. |
| The battery is empty. | Replace the battery and make |
|
| sure that it is correctly inserted. |
My baby unit will not switch on. | The unit is not connected to a | Connect the unit to a power |
| power supply. | supply. |
I cannot establish a connection. | The units are out of range. | Move the units closer (see |
The parent unit beeps and the a |
| "Operating range" ) |
"NOT LINKED! CAMx OUT OF |
|
|
|
|
|
| Parent and baby units are too far | Move the parent unit at least |
| apart. | 1.5 metres/ 5 feet away from |
|
| the baby unit. |
| The baby unit is switched off. | Switch on the baby unit. |
I get interference. I can only hear | The units are out of range. | Move the units closer. |
intermittently. |
|
|
| The parent unit picks up signals | Move the parent unit away |
| from other appliances or baby | from other 2.4GHz wireless |
| monitors. | appliances such as telephones. |
I cannot hear anything through | The volume of parent unit is set | Increase the volume of the |
my parent unit. | too low or it is on mute. | parent unit. |
| The units are out of range. | Move the units closer. |
| You have switched on the | When it is activated, the video |
| automatic voice activation. | is displayed on when the baby |
|
| unit picks up a sound. As long |
|
| as no sound is detected, the |
|
| video display is off to save |
|
| power. |
| The voice activation sensitivity is | Increase the voice activation |
| set too low. | sensitivity. |
My range is less than 150 metres/ | Environmental obstructions may | Move the units closer. |
490 feet. | be affecting your range. |
|
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