LG Electronics 32LT670H, 42LT670H, 37LT670H Commercial Mode Check / FTG Operation Troubleshooting

Page 62

Troubleshooting (Cont.)

Commercial Mode Check / FTG Operation Troubleshooting

Commercial Mode Check

Use this flowchart to determine whether the TV is currently in Commercial Mode.

Press POWER on

Installer Remote.

TV turned

No

ON?

 

Yes

 

Leave the TV set ON,

and press MENU on the

Installer Remote.

Function

No

Menu

 

on display?

 

Yes

 

TV is in

Commercial Mode.

TV

connected No to AC

Power?

Yes

Bad

TV

Press MENU repeatedly

as if to access the

Installer Menu.

Plug into AC

Power outlet.

On-screen

menu display No no longer

toggles?

Yes

TV is in

Commercial Mode.

TV is not in Commercial

Mode. Call Technical Support for assistance.

FTG Operation Troubleshooting

The following table provides troubleshooting information for when the EBL is configured in the FTG Mode of operation.

Symptom

Possible Cause(s)

Solution(s)

 

 

 

Communication Error

Cable(s) not connected.

Check and connect communication cables.

(“Communications

 

 

TV not powered.

Check/connect the TV power cord.

Timeout”)

 

 

TV not turned ON.

TV needs to be turned ON (default setting of Installer Menu

 

 

 

item 118 POWER SAVINGS).

 

 

 

 

Wrong COM

In the FTG Device Configuration Application, select the

 

(communication) port.

correct COM port for the cable being used.

 

 

 

62

206-4213

Image 62
Contents 206-4213 Rev a Copyright 2012 LG Electronics U.S.A., IncFor Customer Support/Service, please call­ Grounding Power CordOverloading Disconnect DeviceAntenna Grounding According to NEC, ANSI/NFPA CleaningOutdoor Antenna Grounding Transporting ProductTable of Contents Pass-through Mode Commercial Mode OverviewSetup Checklist Installer Menu External MPI ControlFTG Mode Remote Management in FTG ModeProCentric Interactive Menu Navigation ProCentric TV Interactive Menu FeaturesProCentric Operation ProCentric Setup Automated Installation Routine Wizard ProCentric Auto ConfigurationProCentric Manual Configuration 50%USB Configuration Before You Begin Custom Master TV SetupClonable TV Setup Menu Features Cloning MethodsSet up TV features Custom Master TV Setup ProcedureSet Installer Menu items Turn on the TVOptional Run Auto Tuning ChannelVerify the TV setup Recommended Lock the channel lineupAcronym Description Installer MenuAccessing the Installer Menu Navigation within the Installer Menu Using the Installer MenuExiting the Installer Menu and Activating Updates Changing Installer Menu SettingsInstaller Menu Items 000 through Brief Description of Function and CommentsInstaller Menu Items 078 through Rear RGB ENMute Disable Detailed Descriptions of Installer Menu ItemsInstaller Sequence HDMI1 Enable Sleep TimerFeature Level Caption LockHDMI2 Enable HDMI3 EnableProcentric Atsc Tune ModePower Savings Back LightingPC RF Wake MN Data ChannelPC RF Wake HR Channel Icons / Custom Text Labels 2-5-4 + Menu Mode To perform channel editing/labelingCloning Overview Before you begin cloningUSB Cloning Notes USB Cloning ProceduresLearn Setup from Master TV Teach Master TV Setup to Target TV Learn From TV TLL Teach To TV TLL TLL-1100A Clone Programmer Clone Programmer Cloning ProceduresTLL-1100A Cloning Notes MPIOptional Set the Clock LT2002 Cloning Notes LT2002 Clone ProgrammerClone Programmer Cloning Procedures FTG Mode via CPU FTG Mode of Operation OverviewFTG Mode via CPU or EBL FTG Mode via EBLFunction Menu Determining the TV Operating ModeTV Setup Menus FTG Mode via CPU From previous Teaching FTG Configuration to a TV Learning an FTG Configuration File from a TV Optional Manual Configuration / TV Setup Run Auto Tuning Channel SearchFTG Mode via EBL Channel MapFTG File Manager Main Screen FTG Configuration ListFTG File Manager Utilities Overview CLEAR/SAVEFTG Channel Map Configuration Utility Print MAPADD UpdateFTG Channel Map Editor ExitFTG Installer Menu Configuration Utility Configuration SettingsTV Connections Remote Jack Pack / TV Connections & SetupRemote Jack Pack Setup RGB in PC AUDIO/VIDEOChecking the Software Versions Upgrading TV/PTC SoftwareSplash Screen Image File Guidelines Downloading a Splash Screen ImageReference Power Consumption Settings StaticReference TV Aux Input Configuration Enable001 Default Off Reference b-LAN Setup & OverviewTV Standby State TV Power On State PowerRJP Scaler Models Reference RJP Model List & Input Auto-sensing HierarchyRJP Legacy Models RJP Input Auto-sensing HierarchyAdditional FTG Mode via CPU Options Reference Restoring Factory Defaults on the TVsInstaller Menu Item 117 Fact Default Additional FTG Mode via EBL OptionsReference TV Zone Restrictions Reference LT670H Rear and Side Jack Panels Side Jack PanelReference Installer Remote Control Typical Key Functions PowerTroubleshooting General TroubleshootingTroubleshooting Flow Chart Controller Quick CheckSymptom Possible Causes Solutions Commercial Mode Check / FTG Operation TroubleshootingFTG Operation Troubleshooting Symptom Possible Causes Possible Solutions Clone Programmer TroubleshootingReset Clone Programmer After Static Shock Clone ProgrammerGlossary of Terms Open Source Software Notice Document Revision History / Open Source Software NoticeDocument Revision History Date Description June Revision a New documentFor Customer Support/Service, please call­
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37LT670H, 26LT670H, 42LT670H, 32LT670H specifications

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