LG Electronics 26LT670H, 42LT670H Clone Programmer Troubleshooting, Master and Target TVs

Page 63

Troubleshooting (Cont.)

Clone Programmer Troubleshooting

Caution: If the TV is in LodgeNet PPV Mode (check with the site admin- istrator if you are not cer- tain), do not connect a clone programmer to the GAME CONTROL/MPI port, as this will damage the clone programmer.

Reset Clone Programmer After Static Shock

After replacing exhausted batteries (LT2002 only), or if the clone programmer behaves strangely after a static shock:

TLL-1100A: Turn the TLL-1100A OFF and then ON.

LT2002: Use a paper clip or similar instrument inserted through the small hole marked RESET to activate the internal reset switch and restore normal operation.

After a reset, check the real-time clock setting. It may be necessary to set the clone programmer clock from a TV containing the correct time.

Note: Both the Master and Target TVs must be in Pass-through Mode for cloning purposes. See also IMPORTANT CLONING INFORMATION on page 28.

Clone Programmer

Symptom

Possible Cause(s)

Possible Solution(s)

Clone copies setup in less

Not enough time to copy entire

TLL-1100A: Turn the TLL-1100A OFF and then ON.

than 30 seconds.

TV setup.

LT2002: Press RESET on clone programmer.

 

 

Then redo Learn/Teach. (Learning usually takes about 90 seconds;

 

 

Teaching usually takes 3 to 4 minutes.)

 

 

 

Remote does not operate

Wrong Installer Remote.

Only use an LG Installer Remote to operate clone programmer

clone programmer.

 

with TV.

 

 

 

Clone menu does not dis-

MPI cable not connected.

Connect MPI cable properly, and ensure good connection.

play on TV screen, TLL-

 

 

TV not turned ON.

TV must be turned ON for clone programmer to work.

1100A shows error mes-

 

 

(LT2002 only) Weak batteries.

Install four (4) fresh AA high-quality alkaline batteries.

sage, or LT2002 LED does

not blink.

(TLL-1100A only) No charge.

Ensure the TLL-1100A is fully charged or connected to AC power.

 

 

 

Clone menu hard to read.

Weak signal.

Connect TV to a reliable analog channel signal source.

 

 

 

No time set.

Time not available.

Set time on a TV, and copy time to clone programmer.

 

 

 

Clone not working.

Clone programmer problem.

Try a different clone programmer.

 

 

Reset the clone programmer.

Clone scans channels

Clone should only scan channels

Ensure TV is set up correctly, and try cloning again.

more than once.

once.

 

Master and Target TVs

Symptom

Possible Cause(s)

Possible Solution(s)

Cloning did not work.

Procedure interrupted.

Wait until procedure complete message is displayed.

 

 

 

 

Different TV models.

Cloning is only possible with identical model TVs.

 

Step(s) omitted or not performed.

Refer to the applicable cloning procedure(s), and make sure all

 

 

tasks were performed.

 

 

 

(LT2002 only) Clone time

Batteries were removed.

Batteries must remain installed to retain time settings.

disappeared.

 

 

 

 

 

New setup not present.

Target TV not reset.

Disconnect Target TV from AC power for 15 seconds.

After cloning operations are complete, unplug the TLL-1100A/LT2002 from the TV.

If the TV does not display a picture (blank screen) after a few seconds, just change channels.

206-4213

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Contents Copyright 2012 LG Electronics U.S.A., Inc 206-4213 Rev aFor Customer Support/Service, please call­ Disconnect Device Power CordOverloading GroundingTransporting Product CleaningOutdoor Antenna Grounding Antenna Grounding According to NEC, ANSI/NFPATable of Contents Commercial Mode Overview Setup ChecklistPass-through Mode External MPI Control Installer MenuRemote Management in FTG Mode FTG ModeProCentric TV Interactive Menu Features ProCentric OperationProCentric Interactive Menu Navigation ProCentric Setup ProCentric Auto Configuration Automated Installation Routine Wizard50% ProCentric Manual ConfigurationUSB Configuration Cloning Methods Custom Master TV SetupClonable TV Setup Menu Features Before You BeginTurn on the TV Custom Master TV Setup ProcedureSet Installer Menu items Set up TV featuresChannel Optional Run Auto TuningRecommended Lock the channel lineup Verify the TV setupInstaller Menu Accessing the Installer MenuAcronym Description Changing Installer Menu Settings Using the Installer MenuExiting the Installer Menu and Activating Updates Navigation within the Installer MenuBrief Description of Function and Comments Installer Menu Items 000 throughRear RGB EN Installer Menu Items 078 throughDetailed Descriptions of Installer Menu Items Installer SequenceMute Disable Caption Lock Sleep TimerFeature Level HDMI1 EnableHDMI3 Enable HDMI2 EnableBack Lighting Atsc Tune ModePower Savings ProcentricData Channel PC RF Wake HRPC RF Wake MN To perform channel editing/labeling Channel Icons / Custom Text Labels 2-5-4 + Menu ModeBefore you begin cloning Cloning OverviewUSB Cloning Procedures Learn Setup from Master TVUSB Cloning Notes Teach Master TV Setup to Target TV Learn From TV TLL Teach To TV TLL MPI Clone Programmer Cloning ProceduresTLL-1100A Cloning Notes TLL-1100A Clone ProgrammerOptional Set the Clock LT2002 Clone Programmer LT2002 Cloning NotesClone Programmer Cloning Procedures FTG Mode via EBL FTG Mode of Operation OverviewFTG Mode via CPU or EBL FTG Mode via CPUDetermining the TV Operating Mode TV Setup MenusFunction Menu FTG Mode via CPU From previous Teaching FTG Configuration to a TV Learning an FTG Configuration File from a TV Run Auto Tuning Channel Search Optional Manual Configuration / TV SetupChannel Map FTG Mode via EBLCLEAR/SAVE FTG Configuration ListFTG File Manager Utilities Overview FTG File Manager Main ScreenPrint MAP FTG Channel Map Configuration UtilityExit UpdateFTG Channel Map Editor ADDConfiguration Settings FTG Installer Menu Configuration UtilityRGB in PC AUDIO/VIDEO Remote Jack Pack / TV Connections & SetupRemote Jack Pack Setup TV ConnectionsUpgrading TV/PTC Software Checking the Software VersionsDownloading a Splash Screen Image Splash Screen Image File GuidelinesStatic Reference Power Consumption SettingsEnable Reference TV Aux Input ConfigurationPower Reference b-LAN Setup & OverviewTV Standby State TV Power On State 001 Default OffRJP Input Auto-sensing Hierarchy Reference RJP Model List & Input Auto-sensing HierarchyRJP Legacy Models RJP Scaler ModelsAdditional FTG Mode via EBL Options Reference Restoring Factory Defaults on the TVsInstaller Menu Item 117 Fact Default Additional FTG Mode via CPU OptionsReference TV Zone Restrictions Side Jack Panel Reference LT670H Rear and Side Jack PanelsPower Reference Installer Remote Control Typical Key FunctionsGeneral Troubleshooting TroubleshootingController Quick Check Troubleshooting Flow ChartCommercial Mode Check / FTG Operation Troubleshooting FTG Operation TroubleshootingSymptom Possible Causes Solutions Clone Programmer Clone Programmer TroubleshootingReset Clone Programmer After Static Shock Symptom Possible Causes Possible SolutionsGlossary of Terms Date Description June Revision a New document Document Revision History / Open Source Software NoticeDocument Revision History Open Source Software NoticeFor Customer Support/Service, please call­
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