Concord Camera DV2020 manual Getting Help, E66

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GETTING HELP

You can get help from our troubleshooting section, FAQ on our website or by con- tacting a customer support representative.

Website Customer Support/FAQ

Please visit our customer support website at www.concord-camera.comto view the Frequently Asked Questions (FAQ) by clicking the appropriate camera model picture in the “Camera Support “ Section. Most support issues are answered in the FAQ section. You can also E-mail us by clicking the E-mail address link to the cus- tomer support center in the “Camera Support” Section.

For Camera Support please contact:
Toll Free in the US and Canada:		Toll Free in Europe:
• (866) 522-6372		• UK: 0800-1696482
Monday – Friday	8:00am – 8:00pm	• Spain: 900-973195
Saturday:	9am – 5pm	• Germany: 0800-1800563
Sunday:	12pm – 4pm	• Italy: 800-781883
Web:www.concord-camera.com		• France: 0800-917599
Email: For Camera Support via E-mail, please
contact us at www.concord-camera.com.

Toll:

• +31-53-4829779

Monday – Friday 09:00 – 18:00 Saturday & Sunday: closed (Central European Time)

Note: Working hours are subject to change without prior notice.

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Contents Digital Video Camera Contents Others Playback ModeChanging the DV Setting MP3Connecting the Camera to the Computer Safety Precautions „ Memory Media „ General„ Cmos „ Digital Video DV„ System Requirements of PC „ PC PlatformsDV Body Name of Parts and ButtonsDcin „ Shutter Button „ Power Button„ Mode Dial ButtonsE11 Menu ButtonLCD Monitor Displays Still and Motion ModeRecording E13 „ Voice Mode In Preview„ MP3 Mode „ Playback„ Audio LED DisplaysE14 „ Still PictureGetting Started Package ContentsE16 „ Powering the Digital Video„ Loading the Battery „ How to recharge the batteryE17 „ Using the AC Adapter„ Internal Memory E18Secure Digital Memory Card SD Card Insert the SD Card E19Remove the SD Card E20 Motion Picture RecordingE21 Still Picture RecordingMenu Function „ Motion Picture ModeE22 E23 „ Still Picture ModeE24 „ White BalanceE25 „ EffectE26 Selector Dial FunctionE27 Scene ModeE28 Recording ModePlaying File on a TV ConnectingE29 E30 Motion File / Voice File PlaybackE31 To cancel the slide showStill Single File Playback Slide ShowE32 Thumbnail Playback Index ScreenDelete „ Delete One File„ Delete All Files How to select file to deleteE33 E34 How to select file to protectProtect „ Protect One„ Protect All How to cancel the ProtectE35 E36 „ Cancel AllPrint „ Print One FileE37 How to select file to printHow to cancel the Print One „ Print AllE38 „ Cancel All FilesHow to enjoy the music data How to download the music data to video cameraE39 E40 Setting the Beep SoundE41 Setting the Power OffE42 Setting the LCD ConfirmationE43 Formatting Internal Memory / Memory CardE44 Adjusting the LCD BrightnessSetting the Date Imprint Setting the FrequencyE45 E46 Setting the LanguageSetting the Date and Time Changing the Video Out Signal methodE47 E48 Mode Resolution 16MBRecording Capacities „ Internal Memory„ Memory Card Mode Resolution 16MB 32MB 64MB 128MBE49 Message Remedy E50„ Introduction to Software Applications „ Computer System RequirementsE51 E52 Installing Software ApplicationsStep Click Next Important Note for Viewing Video Clips Sent via E-mailE53 StepE54 Connecting the Camera to ComputerE55 NUnder Windows 98SEE56 Under Windows 2000 Operating SystemE57 Under Windows XP Operating System„ For Macintosh Users Mac OS „ For Windows Users Windows 98SE/ME/2000/XPE58 E59 Windows only E60Step Click Create a New Video Windows onlyE61 On your screen. The application screen would showE62 Go to My Computer Properties Hardware Device Manager E63Click Imaging Device to check E64Properties Hardware Device Manager Imaging Device , thenTo My Computer Properties E65E66 Getting HelpE67 Regulatory Information