Concord Camera DV2020 manual E63, Go to My Computer Properties Hardware Device Manager

Page 64

TROUBLESHOOTING

The troubleshooting guide is designed to help you solve common problems. If the problem encountered is not included in this section, please contact your local cus- tomer support hotline.

ENGLISH

SYMPTOM

PROBLEM

SOLUTION

 

I cannot upload

Connection failure.

Check to make sure all cable

 

images to the PC, or

 

connections are properly and securely

 

the Removable Disk

 

plugged in.

 

for DV2020 camera is

a. The camera’s

a. Install the camera’s drivers from

 

not shown up in my

drivers from the

the supplied CD-ROM onto your

 

computer.

supplied CD-ROM

computer.(See page 51)

 

 

are not installed

b. See page 55 to install the camera

 

 

on your computer.

device onto your computer.

 

 

b. The camera device

You may check whether the camera

 

 

is not installed on

device has been installed on your

 

 

your computer

comuter successfully or

 

 

when connecting

not by doing the followings:

 

 

the camera to your

1. Connect the camera to your

 

 

computer for the

computer.

 

 

first time after the

2. Set the Mode Dial to SET postion.

 

 

installation of the

3. Power on the Camera.

 

 

camera drivers.

4. Go to My Computer Properties

 

 

 

Hardware Device Manager

 

 

 

Hard Drives, then click Hard

 

 

 

Drives to check whether Con

 

 

 

cord DV2020 is shown under it. If

 

 

 

not, or the itme of DV2020 is

 

 

 

marked with the exclamation mark,

 

 

 

re-install the camera drivers from

 

 

 

the supplied CD-ROM, then do the

 

 

 

steps from 1 to 3 listed above to

 

 

 

install the camera onto your

 

 

 

computer.

E63

 

 

 

Image 64
Contents Digital Video Camera Contents Playback Mode Changing the DV SettingMP3 OthersConnecting the Camera to the Computer Safety Precautions „ General „ Memory Media„ Digital Video DV „ Cmos„ PC Platforms „ System Requirements of PCName of Parts and Buttons DV BodyDcin „ Power Button „ Mode DialButtons „ Shutter ButtonMenu Button E11LCD Monitor Displays Still and Motion ModeRecording „ Voice Mode In Preview „ MP3 Mode„ Playback E13LED Displays E14„ Still Picture „ AudioPackage Contents Getting Started„ Powering the Digital Video „ Loading the Battery„ How to recharge the battery E16„ Using the AC Adapter E17E18 „ Internal MemorySecure Digital Memory Card SD Card Insert the SD Card E19Remove the SD Card Motion Picture Recording E20Still Picture Recording E21Menu Function „ Motion Picture ModeE22 „ Still Picture Mode E23„ White Balance E24„ Effect E25Selector Dial Function E26Scene Mode E27Recording Mode E28Playing File on a TV ConnectingE29 Motion File / Voice File Playback E30To cancel the slide show Still Single File PlaybackSlide Show E31Thumbnail Playback Index Screen Delete„ Delete One File E32„ Delete All Files How to select file to deleteE33 How to select file to protect Protect„ Protect One E34„ Protect All How to cancel the ProtectE35 „ Cancel All Print„ Print One File E36How to select file to print How to cancel the Print One„ Print All E37„ Cancel All Files E38How to enjoy the music data How to download the music data to video cameraE39 Setting the Beep Sound E40Setting the Power Off E41Setting the LCD Confirmation E42Formatting Internal Memory / Memory Card E43Adjusting the LCD Brightness E44Setting the Date Imprint Setting the FrequencyE45 Setting the Language E46Setting the Date and Time Changing the Video Out Signal methodE47 Mode Resolution 16MB Recording Capacities„ Internal Memory E48„ Memory Card Mode Resolution 16MB 32MB 64MB 128MBE49 E50 Message Remedy„ Introduction to Software Applications „ Computer System RequirementsE51 Installing Software Applications E52Important Note for Viewing Video Clips Sent via E-mail E53Step Step Click NextConnecting the Camera to Computer E54NUnder Windows 98SE E55Under Windows 2000 Operating System E56Under Windows XP Operating System E57„ For Macintosh Users Mac OS „ For Windows Users Windows 98SE/ME/2000/XPE58 E59 E60 Windows onlyWindows only E61On your screen. The application screen would show Step Click Create a New VideoE62 E63 Go to My Computer Properties Hardware Device ManagerE64 Properties Hardware DeviceManager Imaging Device , then Click Imaging Device to checkE65 To My Computer PropertiesGetting Help E66Regulatory Information E67