Concord Camera 2040 manual Troubleshooting, Symptom Possible Cause Possible Solution

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TROUBLESHOOTING

TROUBLESHOOTING

SYMPTOM

 

POSSIBLE CAUSE

POSSIBLE SOLUTION

 

 

 

 

CAMERA DOES NOT WORK

 

 

 

 

 

 

Cannot turn on the camera.

 

Battery is not installed correctly.

Install battery correctly using the

 

 

 

direction indicator inside the battery

 

 

 

compartment.

 

 

 

 

 

 

Battery is dead or weak.

Replace battery.

 

 

Battery compartment door was not

Close the battery compartment

 

 

closed correctly.

properly.

The camera buttons do not

 

The camera needs to be reset.

Open and close the

work.

 

 

battery/memory card door.

The camera turns off during

 

The battery is drained of power.

Replace the battery with a new

usage.

 

 

one.

 

 

The Auto time off setting is too

Your camera comes with an Auto

 

 

short.

Time Off setting, so if the camera is

 

 

 

inactive for a certain amount of

 

 

 

time, it powers off to conserve

 

 

 

battery power. Please refer to the

 

 

 

Time-Out section on to set your

 

 

 

time limit.

 

 

 

 

PICTURES/VIDEO CLIPS

 

 

Picture/Video clip has poor image quality.

Poor Lighting.

Increase the lighting in the

 

surrounding area when taking web

 

camera/picture and video clips.

 

 

Lens is dirty.

Clean the lens with a soft cloth.

 

See the Camera Maintenance

 

section.

Subject too close.

Stand at least 3.9 ft. (1.2m) away

 

from the subject.

 

 

TAKING PICTURES

Flash picture taken is too

Subject is too close.

Move the subject further away from

light.

 

the camera.

 

The flash is not needed.

Change the camera setting to Auto

 

 

Flash.

 

 

 

 

Lighting condition is too bright.

Decrease exposure compensation.

Flash Picture taken is too

The subject is too far away for the

Move the subject closer to the

dark.

flash to be affective.

camera, or move the camera closer

 

 

to the subject.

 

Flash is not on.

Turn the flash On.

 

 

 

 

The subject is in front of a bright

Change the subject’s position.

 

light.

 

 

Lighting condition is too dark.

Increase the exposure

 

 

compensation.

 

 

 

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Contents User’s Guide English Camera Overview Top/FrontBottom/Back LCD IconsTable of Contents Installation Guide Connecting the Camera to the ComputerTV Mode Safety Tips and MaintenancePackage Contents Camera FeaturesGetting Started Attaching the Wrist StrapChecking the Battery Level Loading the BatteriesHow to Insert Memory Card How to Take Out the Memory CardInternal Memory Status Memory in UseTurning the Camera on and OFF Turning the LCD on and OFFReview Mode Setting the CAMERA’S Operational ModeCamera Mode How to take picture with the viewfinder Taking a PictureTaking a Picture with the Viewfinder Flash Ready LED Status DescriptionHow to taking a picture with the LCD How to use digital zoomResolution Maximum Digital Zoom Taking a Picture with the LCDUsing the Main Menu in Camera Mode Photography HintsMain Menu in Camera Mode How to set the flash Setting the FlashFlash Mode How to use self-timer SELF-TIMERImage Resolution Size How to change the resolution Image QualityImages Stored on 7MB memory approx JPGHow to change the quality White Balance Mode DescriptionHow to change the White Balance White BalanceHow to use Exposure Compensation Exposure CompensationTaking Video Clips To record a video clipUsing Review Mode Using Review ModeHow to review a video clip To stop recordingMagnifying Stored Pictures How to magnifyResolution To exit the menu Using Main Menu in Review ModeEnter the Main Menu screen Delete All Deleting Your FilesDelete One Setting the LCD Brightness Using Thumbnail ModeHow to use thumbnail view To exit the setup menu Using the Setup MenuEntering setup menu Setup Menu and Features Setup Setting Options DescriptionSetting the Auto OFF Time How to set auto off timeHow to turn on or off logo-playing Setting the LanguageHow to set the Language Play LogoMemory or memory card How to format internal memory or memory cardFormatting the Internal Memory and Memory Card To Restore the Default Settings Option Default StatusInstallation Requirements Computer System RequirementsWindows MacintoshUsing the Installer Splash Screen Identifying Your Operating SystemSystem Proceed to Option DescriptionFlow Diagram for Software Installation Identifying your operating systemInstalling the Driver and Directx 9 Windows 98 SE Click on Install Camera DriversStep Step Click NextInstallation, then click Next Step Click Next Click FinishInstalling Directx 9 Windows Click Next Step Click FinishInstalling Arcsoft Photoimpression ALL Windows Users Step Installation screen will appearInstallation On Install Adobe Acrobat Reader Step Status bar Click NextFiles will be saved into C\Program Connecting the Camera to the Computer Downloading Pictures and Video Clips Onto Your ComputerFor Windows Users For Macintosh UsersUsing Arcsoft Photoimpression Unplugging Your Camera from the ComputerWindows98SE Windows ME/2000/XPChanging TV Mode Setting Connecting the Camera to the TVHow to change the TV Mode setting Using the TV as a Live ViewfinderError Messages ErrorReviewing pictures on your TV Viewing video clipsTroubleshooting Symptom Possible Cause Possible SolutionFlash did not work LCD Getting Help Camera Specifications VGASafety Tips and Maintenance Cleaning the camera bodyCleaning the lens, viewfinder and LCD Safety TipsPrecautions for battery Precautions for Memory CardsRegulatory Information FCC InformationTested to comply With FCC standards For Home or Office USE User Information