GETTING HELP
GETTING HELP
You can get help from our troubleshooting section, FAQ on our website or by contacting a customer support representative.
Troubleshooting Section
If you need help with your camera, refer to the Troubleshooting section of this manual.
Website Customer Support/FAQ
Please visit our customer support website at:
Customer Support
Before You E-mail or Call us
If you have questions concerning the operation of the camera or software installation, you can speak to or
En
Computer Information: Operating System Processor Speed (MHz) Computer Make and Model Amount of memory
Exact Error message received
For Camera Support please contact:
Toll Free in the US and Canada:
• (866)
Monday – Friday 8:00am – 8:00pm Saturday: 9am – 5pm
Sunday: 12pm – 4pm
Web:
Email:
Toll Free in Europe:
• UK: | |
• Spain: | |
• Germany: | |
• Italy: | |
• France: |
Toll:
•
Monday – Friday 09:00 – 18:00 Saturday & Sunday: closed (Central European Time)
Email:
For ArcSoft Technical Support, please contact:
In the USA and Canada:
ArcSoft, Inc.
46601 Fremont Blvd.
Fremont, CA 94538 Monday – Friday 8:30AM - 5:30PM (PST) Tel: (510)
In Europe:
Arcsoft, Inc.
Unit, Shannon Industrial
Estate
Shannon, Co. Clare, Ireland
Tel: +353 (0) 61 702087
Fax: +353 (0) 61 702001
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