axis international marketing 2130R PTZ manual Possible causes Remedial actions

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Troubleshooting

AXIS 2130/2130R User’s Manual

Symptoms

Possible causes

Remedial actions

Triggering difficulties with

Unable to trigger on both

Repetitive trigger conditions that occur in quick succession can be

programming scripts.

positive and negative

missed. This is because the command initiated by the first trigger

transitions of the I/O ports

event may not have been fully executed before the second event

(double-edged triggering).

starts. This scenario is demonstrated in the illustration below:

Command

Command

Command

?

T1

T2

T3

Time

Trigger

This feature has particular significance when using commands that

take a relatively long time to process, e.g. mail or FTP, especially if

they are transmitting a pre/post alarm buffer.

Bad snapshot images.

Display incorrectly

In Display Properties, configure your display to show at least 65000

configured on your

colors, i.e. at least 16-bit.

workstation.

Using only 16 or 256 colors on your display will produce dithering

artifacts in the image.

Note:

If you still have a problem after reading this information, please contact your reseller or visit

the Axis Support Web at www.axis.com/techsup/

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Contents Axis 2130R PTZ Network Camera User’s Manual Safety Notices Axis Support ServicesAbout This Document Legal ConsiderationsTable Of Contents Appendix F Technical Specifications Index Features and Benefits Product OverviewAxis 2130/2130R User’s Manual Product Description Front Rear PanelTripod Mounting Ceiling Mounting the Axis 2130RInstallation Before connecting the hardwareConnecting the hardware Unix only Type this in your command lineAccessing the Axis 2130 from a browser Administration Tools ConfigurationAccessing the Tools Admin Tools Overview Using the Wizards to Design your Application Installation WizardWizard DescriptionDate and Time General SettingsSecurity Layout Settings View Parameter ListView Log File View Server ReportEmergency Actions Network SettingsDNS Parameters Description Miscellaneous Description Dynamic IP Address Notification SettingsParameter Description Video Settings Header DescriptionImage Flicker reduction DescriptionPreset Positions Defining Preset PositionsReinstating the Factory Default Settings Using the Axis 2130 PTZ Network Camera Accessing your Surveillance ImagesPositional Control of the Camera ZoomIris TiltAppendix a Other IP Setup Methods Method Operating Systems Refer to Axis IP InstallerWindows Method operates over the entire network. aInstalling the Axis IP Installer Axis IP InstallerSetting the IP Address with the Axis IP Installer Appendix B Troubleshooting Checking the FirmwareSupport Server ReportPINGing Your IP Address Ping Reply Interpretation and recommendationNew IP address Request timed outSymptoms, Possible Causes and Remedial Actions Symptoms Possible causes Remedial actionsPossible causes Remedial actions Obtaining Updated firmware Updating the firmware Appendix C Updating the FirmwareAppendix D Customizing The Video Server Configuring using FTPModifying the File System Custom Web Pages Customizing ProceduresEditing and Storing Your Web pages Http//server ip address/local/filename.html Creating a New Home Appendix E The I/O Terminal Block Connector Pins FunctionInput OutputControlling and Monitoring Schematic Connection Diagram of the I/O ConnectorRelay Output Digital Input Querying the Status of Digital InputsAppendix F Technical Specifications Pre/Post Alarm Buffer PowerApprovals Safety Operating EnvironmentDimensions & Weight SecurityManagement File SizesBootp IndexAxis 2130/2130R User’s Manual Index