troubleshooting
•If these instructions do not solve your problem, contact Samsung customer service at
Symptom | Explanation/Solution | ||
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You cannot switch the camcorder on. | Check the battery pack or the AC Power adapter. | ||
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Recording start/stop button does not | Press the MODE button to set Camera ( | ). | |
You have reached the end of the cassette. |
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operate while recording. |
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Check the record protection tab on the cassette. | |||
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The camcorder shuts off automatically. | You have left the camcorder set to STBY for more than 5 minutes without using it. | ||
The battery pack is fully exhausted. |
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| The atmospheric temperature is too low. |
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Charge runs out quickly. | The battery pack has not been charged fully. | ||
| The battery pack is completely dead, and cannot be recharged, Use another battery pack. | ||
You see a blue screen during playback. | The video heads may be dirty. |
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Clean the heads with a cleaning tape. |
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A vertical strip appears on the screen | The contrast between the subject and the background is too great for the camcorder | ||
to operate normally. Make the background bright to reduce the contrast or use the | |||
when recording a dark background. | |||
BLC function while you are recording in bright surroundings. ➥page 56 | |||
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Auto focus does not work. | Check the Manual Focus menu. |
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Auto focus does not work in the Manual Focus mode. ➥page 42 | |||
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FF or REW, Play function | Press the MODE button to set Player ( | ). | |
Joystick (/) does not work. | You have reached the beginning or end of the cassette. | ||
You see a mosaic pattern during playback | This is normal operation and it is not a failure or defect. | ||
The tape may be damaged. Replace the tape. | |||
search. | |||
Cleaning the video heads ➥page 99 |
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Moisture Condensation
•If the camcorder is brought directly from a cold place to a warm place, moisture may condense inside the camcorder, on the surface of the tape, or on the lens. In this condition, the tape may stick to the head drum and be damaged or the unit may not operate correctly.
To prevent possible damage under these circumstances, the camcorder is fitted with a moisture sensor.
•If there is moisture inside the camcorder, 
(DEW) is displayed.
If this happens, none of the functions except cassette ejection will work. Open the cassette compartment and remove the battery.
Leave the camcorder for at least two hours in a dry warm room.