4 Check the Connection between the Unit and Computer
CHECK 1 Is the interface cable compatible with the unit and computer?
Interface cables compatible with this unit are USB and LAN cables. Check which type of cable is supported by your computer, and then purchase one of the following cables accordingly:
USB cable
Use a shielded cable.
LAN cable (AL-2040 only)
Use a shielded type cable.
zThe
| zThe unit's scanning function can only be used if |
Caution | the unit is connected to your computer with a |
| USB cable. |
CHECK 2 Is the interface cable connected securely?
Check if the interface cable is securely plugged into the connectors of the unit and computer. It is also advisable to ensure that the connector pins are not bent.
Reference: See "CONNECTING THE INTERFACE CABLE" in the Operation Manual for more details on interface connection.
CHECK 3 Are any other USB peripherals being connected along with the unit?
If other USB peripherals are connected through the same hub, disconnect them to see if the problem still exists.
If the USB cable becomes disconnected
If the USB cable becomes disconnected, even only once during the unit's operation, then printing and scanning may be disrupted.
If this occurs, check the USB cable and ensure that it is securely connected, then restart the computer.
When you are using a port created with Standard TCP/ IP Port
If you are using a port created using Standard TCP/IP Port in Windows 2000/XP/Vista, printing may not take place correctly if [SNMP Status Enabled] is selected in the port settings of the printer driver. Open the printer driver properties and click the [Configure Port] button on the [Ports] tab. In the window that appears, make sure the [SNMP Status Enabled] checkbox is not selected .