Lexmark 5770 manual General printing problems

Page 58

General printing problems

	Problems	Solutions

	Colors on printout	To more closely match the colors on your printouts
	differ from colors on	with the colors on your screen, select Natural
	screen	Color as the Document Type.
		To select Natural Color as the Document Type:
		1	Open the application's File menu.
		2	Choose Print (or Printer) Setup.
		3	In the Printer Setup dialog box, click the
			Properties, Options, or Setup button
			(depending on the application). The Lexmark
			5700 dialog box appears.
		4	Click the Document/Quality Tab.
		5	Make sure Natural Color is selected.

	DOS print file takes	If you are attempting to print a DOS file by
Troubleshooting	too long to print	sending it to the port to which the printer is
Troubleshooting		connected, use the DOS Copy command. Avoid
		connected, use the DOS Copy command. Avoid
		using the DOS Print command. The DOS Print
		command causes printing delays.

	Power supply fails	If your power supply fails, replace it with the
		Lexmark replacement part or other UL LISTED
		Direct Plug-In Power Unit marked “Class 2” and
		rated 30 V dc at 500 mA.

52 Troubleshooting

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Contents Lexmark Photo Jetprinter User Guide United States Government Restricted Rights Contents Printing from DOS Appendix a Notices Appendix B Statement of Limited Warranty Vi Contents Introducing your printer Chapter OnePrinter features and specifications This illustration shows the parts of the printerIntroducing your printer Temperature and humidity Printer dimensionsSystem requirements Using the printers light and button Paper Status lightPaper Feed button Using the printer software Chapter TwoOpening the Control Program Opening the Printer DriverRecommended paper types Loading paper and other mediaChapter Three Photo paper types and sizes Coated paper types and sizes Plain paperEnvelope types and sizes Transparency types and sizesLabel types and sizes Iron-on transfer types and sizes Loading the automatic feederGreeting card types and sizes Paper, transparencies, glossy film, and labelsLoading paper and other media Loading envelopes or other print media Paper guide Release Tab Loading the manual feeder Loading paper or other print mediaLoading paper and other media Loading paper and other media Preserving print cartridges Caring for your print cartridgesChapter Four Installing or replacing print cartridges Removing a print cartridgeCartridge type Cartridge carrier slot Installing or changing a print cartridge Caring for your print cartridges If you Click Installed Disposing of used cartridgesAligning the print cartridges Caring for your print cartridges Cleaning the print nozzles Click the Clean Print Nozzles buttonCaring for your print cartridges Nozzles Contacts Cleaning print cartridge carrier contacts Caring for your print cartridges Caring for your print cartridges Printing from Changing print settings for DOS applicationsChapter Five Printing from DOS applications DOS applications in WindowsPrinting from DOS Printing from a DOS application to another printer Printing from non-Windows DOS applications Printing from DOS Enabling DOS printing to other printers Enabling DOS printing to your printerPrinting from DOS Troubleshooting Chapter SixBidirectional communications problems Solving bidirectional communications problems Replacing the parallel cableDisabling bidirectional communications Printhead failure Did the message reappear? Deleting photo files Replacing the print cartridgeError messages on your computer Error messages on the printer operator panel General printing problems Not print Interface problemsDOS print job does Intermittent printingMessage appears on Blinking and an errorPaper Status light is Your screenThere is no action Printer is pluggedBut nothing prints From the printerCharacters appear Printer seems to bePrinting but no Test page does notPaper skews or Paper feed problemsPaper fails to feed BucklesGlossy film, or photo Paper sticks togetherTransparencies Papers stick togetherPoor print quality Improperly formed ProblemsGeneral print quality Or misalignedSmudged Edge of envelopePrint is too dark or Photo is too dark orPrinted pages have Print smears onContain white streaks Alternating bands Light and dark print Solid black areas onPrinter software problems Removing the exit tray Parallel cable Ordering SuppliesPrint cartridges Chapter SevenPhoto paper Coated paperGlossy film TransparenciesGreeting cards with envelopes LabelsIron-on transfers for T-shirts Ordering Supplies Energy Star Appendix aElectronic Emission Safety information Consignes de sécurité Pautas de Seguridad Sikkerhetsinformasjon Informações de Segurança Page Statement of Limited Warranty Appendix BExtent of Warranty Limitation of Liability Statement of Limited Warranty Glossary Air BrushIcon Index Index Index Index Reader’s Business Reply Mail