Lexmark 5770 manual Edge of envelope, Print is too dark or, Smudged, Photo is too dark or

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Problems	Solutions

Poor print quality at	Like other printers, your printer cannot print in the
left, right, or bottom	extreme left, right, or bottom edges of an envelope.
edge of envelope	To avoid poor print quality at the edges of the
	envelope, we recommend using these minimum
	margin settings:
	Left and Right Margins
	Left and right margin settings must be at least 6.35
	mm (0.25 in.) each for all envelope sizes.
	Top and Bottom Margins
	The top margin must be set to at least 1.7 mm
	(0.067 in.)
	The bottom margin setting for all envelope sizes
	must be 12.7 mm (0.5 in.).

Print is too dark or	Try the following suggestions to correct this
smudged	problem:
	• Increase the Brightness setting.
	• Make sure the Paper Type setting in the printer	Troubleshooting
	“Cleaning the print nozzles” on page 29.	Troubleshooting
	software matches the Paper type loaded in the
	printer.
	• Make sure the paper is straight and
	unwrinkled.
	• Let the ink dry before handling the paper.
	• Change Print Quality to Quick Print 600.
	• Clean the print cartridge nozzles. See

Photo is too dark or	Try the following suggestions to correct this
smudged	problem:
	• Make sure the Photo cartridge is installed.
	• Adjust the printer software settings.
	• We recommend using a coated paper or photo
	paper for the best print results.

Troubleshooting 61

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Contents Lexmark Photo Jetprinter User Guide United States Government Restricted Rights Contents Printing from DOS Appendix a Notices Appendix B Statement of Limited Warranty Vi Contents Chapter One Introducing your printerThis illustration shows the parts of the printer Printer features and specificationsIntroducing your printer Temperature and humidity Printer dimensionsSystem requirements Paper Status light Using the printers light and buttonPaper Feed button Chapter Two Using the printer softwareOpening the Printer Driver Opening the Control ProgramRecommended paper types Loading paper and other mediaChapter Three Photo paper types and sizes Plain paper Coated paper types and sizesTransparency types and sizes Envelope types and sizesLabel types and sizes Paper, transparencies, glossy film, and labels Loading the automatic feederGreeting card types and sizes Iron-on transfer types and sizesLoading paper and other media Loading envelopes or other print media Paper guide Release Tab Loading paper or other print media Loading the manual feederLoading paper and other media Loading paper and other media Preserving print cartridges Caring for your print cartridgesChapter Four Removing a print cartridge Installing or replacing print cartridgesCartridge type Cartridge carrier slot Installing or changing a print cartridge Caring for your print cartridges Disposing of used cartridges If you Click InstalledAligning the print cartridges Caring for your print cartridges Click the Clean Print Nozzles button Cleaning the print nozzlesCaring for your print cartridges Nozzles Contacts Cleaning print cartridge carrier contacts Caring for your print cartridges Caring for your print cartridges Printing from Changing print settings for DOS applicationsChapter Five DOS applications in Windows Printing from DOS applicationsPrinting from DOS Printing from a DOS application to another printer Printing from non-Windows DOS applications Printing from DOS Enabling DOS printing to your printer Enabling DOS printing to other printersPrinting from DOS Chapter Six TroubleshootingBidirectional communications problems Replacing the parallel cable Solving bidirectional communications problemsDisabling bidirectional communications Printhead failure Did the message reappear? Replacing the print cartridge Deleting photo filesError messages on your computer Error messages on the printer operator panel General printing problems Intermittent printing Interface problemsDOS print job does Not printYour screen Blinking and an errorPaper Status light is Message appears onFrom the printer Printer is pluggedBut nothing prints There is no actionTest page does not Printer seems to bePrinting but no Characters appearBuckles Paper feed problemsPaper fails to feed Paper skews orPapers stick together Paper sticks togetherTransparencies Glossy film, or photoPoor print quality Or misaligned ProblemsGeneral print quality Improperly formedPhoto is too dark or Edge of envelopePrint is too dark or SmudgedAlternating bands Light and dark print Solid black areas on Print smears onContain white streaks Printed pages havePrinter software problems Removing the exit tray Chapter Seven Ordering SuppliesPrint cartridges Parallel cableCoated paper Photo paperTransparencies Glossy filmLabels Greeting cards with envelopesIron-on transfers for T-shirts Ordering Supplies Appendix a Energy StarElectronic Emission Safety information Consignes de sécurité Pautas de Seguridad Sikkerhetsinformasjon Informações de Segurança Page Appendix B Statement of Limited WarrantyExtent of Warranty Limitation of Liability Statement of Limited Warranty Air Brush GlossaryIcon Index Index Index Index Reader’s Business Reply Mail