Lexmark 5770 manual DOS print job does, Not print, Intermittent printing, Old document prints

Page 59

Problems	Solutions

DOS print job does	Check the following items:
not print	1 From the printer's Control Program, click
	the Options Tab.
	2 Make sure Disable CJ5700 DOS Printing is
	not checked.
	• Make sure Spool MS-DOS print jobs is
	selected:
	1 Open the Printer Driver Properties folder:
	a In the Windows Printer Folder, right-
	click the Lexmark 5700 Series icon.
	b In the sidebar menu, click Properties.
	c Choose the Details Tab.
	2 Click the Port Settings button.
	3 Make sure Spool MS-DOS print jobs is
	checked.
	4 Click OK.
	• If you send a second DOS print job before the
	first DOS print job has finished processing,
	neither job will print. Normally, a job is
	finished processing when the first page of the
	job prints.
	• Also, make sure the Lexmark 5700 Series is
	set as your default printer driver.

Intermittent printing	See “Bidirectional communications problems” on
	page 44.

Old document prints	When you print a document formatted for a
with different fonts	different printer, Windows may substitute different
	fonts. Line breaks and page breaks may change
	also. Use the software application that created the
	document to fix these problems, then save your
	changes for the next time you print.

Parallel cable	See “Bidirectional communications problems” on
interface problems	page 44.

Troubleshooting

Troubleshooting 53

Image 59

Contents Lexmark Photo Jetprinter User Guide United States Government Restricted Rights Contents Printing from DOS Appendix a Notices Appendix B Statement of Limited Warranty Vi Contents Chapter One Introducing your printerThis illustration shows the parts of the printer Printer features and specificationsIntroducing your printer System requirements Printer dimensionsTemperature and humidity Paper Status light Using the printers light and buttonPaper Feed button Chapter Two Using the printer softwareOpening the Printer Driver Opening the Control ProgramChapter Three Loading paper and other mediaRecommended paper types Photo paper types and sizes Plain paper Coated paper types and sizesTransparency types and sizes Envelope types and sizesLabel types and sizes Paper, transparencies, glossy film, and labels Loading the automatic feederGreeting card types and sizes Iron-on transfer types and sizesLoading paper and other media Loading envelopes or other print media Paper guide Release Tab Loading paper or other print media Loading the manual feederLoading paper and other media Loading paper and other media Chapter Four Caring for your print cartridgesPreserving print cartridges Removing a print cartridge Installing or replacing print cartridgesCartridge type Cartridge carrier slot Installing or changing a print cartridge Caring for your print cartridges Disposing of used cartridges If you Click InstalledAligning the print cartridges Caring for your print cartridges Click the Clean Print Nozzles button Cleaning the print nozzlesCaring for your print cartridges Nozzles Contacts Cleaning print cartridge carrier contacts Caring for your print cartridges Caring for your print cartridges Chapter Five Changing print settings for DOS applicationsPrinting from DOS applications in Windows Printing from DOS applicationsPrinting from DOS Printing from a DOS application to another printer Printing from non-Windows DOS applications Printing from DOS Enabling DOS printing to your printer Enabling DOS printing to other printersPrinting from DOS Chapter Six TroubleshootingBidirectional communications problems Replacing the parallel cable Solving bidirectional communications problemsDisabling bidirectional communications Printhead failure Did the message reappear? Replacing the print cartridge Deleting photo filesError messages on your computer Error messages on the printer operator panel General printing problems Intermittent printing Interface problemsDOS print job does Not printYour screen Blinking and an errorPaper Status light is Message appears onFrom the printer Printer is pluggedBut nothing prints There is no actionTest page does not Printer seems to bePrinting but no Characters appearBuckles Paper feed problemsPaper fails to feed Paper skews orPapers stick together Paper sticks togetherTransparencies Glossy film, or photoPoor print quality Or misaligned ProblemsGeneral print quality Improperly formedPhoto is too dark or Edge of envelopePrint is too dark or SmudgedAlternating bands Light and dark print Solid black areas on Print smears onContain white streaks Printed pages havePrinter software problems Removing the exit tray Chapter Seven Ordering SuppliesPrint cartridges Parallel cableCoated paper Photo paperTransparencies Glossy filmLabels Greeting cards with envelopesIron-on transfers for T-shirts Ordering Supplies Appendix a Energy StarElectronic Emission Safety information Consignes de sécurité Pautas de Seguridad Sikkerhetsinformasjon Informações de Segurança Page Appendix B Statement of Limited WarrantyExtent of Warranty Limitation of Liability Statement of Limited Warranty Air Brush GlossaryIcon Index Index Index Index Reader’s Business Reply Mail