Lexmark 5770 manual Printer seems to be, Printing but no, Characters appear, Test page does not

Page 62

 

Problems

Solutions

 

 

 

 

Printer seems to be

Make sure:

 

printing but no

• The print cartridges are properly installed in

 

characters appear

 

the printer. See “Installing or replacing print

 

 

 

 

cartridges” on page 22.

 

 

• The tape was removed from the print

 

 

cartridges before they were installed.

 

 

• The printer has paper.

 

 

 

 

Test page does not

Make sure:

 

print

• The parallel cable is properly connected to the

 

 

 

 

computer and printer. For help, refer to the

 

 

printer's setup sheet.

 

 

• Paper is loaded in the printer correctly. For

 

 

help, see “Loading paper and other media” on

 

 

page 9.

 

 

• Print cartridges are installed correctly. For

 

 

help, see “Installing or replacing print

Troubleshooting

 

cartridges” on page 22.

 

If these suggestions do not solve the problem, your

 

 

 

 

printer may need service. Refer to your printer

 

 

registration card or warranty/service information

 

 

for the appropriate telephone number for your

 

 

country.

 

 

 

56 Troubleshooting

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Contents Lexmark Photo Jetprinter User Guide United States Government Restricted Rights Contents Printing from DOS Appendix a Notices Appendix B Statement of Limited Warranty Vi Contents Introducing your printer Chapter OnePrinter features and specifications This illustration shows the parts of the printerIntroducing your printer System requirements Printer dimensionsTemperature and humidity Using the printers light and button Paper Status lightPaper Feed button Using the printer software Chapter TwoOpening the Control Program Opening the Printer DriverChapter Three Loading paper and other mediaRecommended paper types Photo paper types and sizes Coated paper types and sizes Plain paperEnvelope types and sizes Transparency types and sizesLabel types and sizes Iron-on transfer types and sizes Loading the automatic feederGreeting card types and sizes Paper, transparencies, glossy film, and labelsLoading paper and other media Loading envelopes or other print media Paper guide Release Tab Loading the manual feeder Loading paper or other print mediaLoading paper and other media Loading paper and other media Chapter Four Caring for your print cartridgesPreserving print cartridges Installing or replacing print cartridges Removing a print cartridgeCartridge type Cartridge carrier slot Installing or changing a print cartridge Caring for your print cartridges If you Click Installed Disposing of used cartridgesAligning the print cartridges Caring for your print cartridges Cleaning the print nozzles Click the Clean Print Nozzles buttonCaring for your print cartridges Nozzles Contacts Cleaning print cartridge carrier contacts Caring for your print cartridges Caring for your print cartridges Chapter Five Changing print settings for DOS applicationsPrinting from Printing from DOS applications DOS applications in WindowsPrinting from DOS Printing from a DOS application to another printer Printing from non-Windows DOS applications Printing from DOS Enabling DOS printing to other printers Enabling DOS printing to your printerPrinting from DOS Troubleshooting Chapter SixBidirectional communications problems Solving bidirectional communications problems Replacing the parallel cableDisabling bidirectional communications Printhead failure Did the message reappear? Deleting photo files Replacing the print cartridgeError messages on your computer Error messages on the printer operator panel General printing problems Not print Interface problemsDOS print job does Intermittent printingMessage appears on Blinking and an errorPaper Status light is Your screenThere is no action Printer is pluggedBut nothing prints From the printerCharacters appear Printer seems to bePrinting but no Test page does notPaper skews or Paper feed problemsPaper fails to feed BucklesGlossy film, or photo Paper sticks togetherTransparencies Papers stick togetherPoor print quality Improperly formed ProblemsGeneral print quality Or misalignedSmudged Edge of envelopePrint is too dark or Photo is too dark orPrinted pages have Print smears onContain white streaks Alternating bands Light and dark print Solid black areas onPrinter software problems Removing the exit tray Parallel cable Ordering SuppliesPrint cartridges Chapter SevenPhoto paper Coated paperGlossy film TransparenciesGreeting cards with envelopes LabelsIron-on transfers for T-shirts Ordering Supplies Energy Star Appendix aElectronic Emission Safety information Consignes de sécurité Pautas de Seguridad Sikkerhetsinformasjon Informações de Segurança Page Statement of Limited Warranty Appendix BExtent of Warranty Limitation of Liability Statement of Limited Warranty Glossary Air BrushIcon Index Index Index Index Reader’s Business Reply Mail
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