Lexmark 5770 manual Print smears on, Contain white streaks, Printed pages have, Unexpected or

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		Problems	Solutions

		Print smears on the	Print smearing may occur in two ways:
		page	• Print is smeared as the printer prints the page.
			• Print is smeared as the printer prints the page.
			• A page prints without smearing, but is
			smeared by damp ink on the next page exiting
			the printer.
			Try the following suggestions to prevent print
			smearing:
			• Print is smeared as the printer prints the page.
			• Change to a higher or lower Print Quality
			setting.
			• Disable your Windows screen saver. See
			your Windows documentation.
			• Page is smeared by the next page exiting the
			printer.
			The ink may still be damp when a page
			finishes printing. Remove the pages as they
	Troubleshooting	contain white streaks	exit the printer and allow them to dry before
	Troubleshooting	contain white streaks	stacking.
			stacking.

		Printed pages have	See “Printer pauses frequently during a print job”
		alternating bands of	on page 54.
		light and dark print

		Solid black areas on	Try using a different fill pattern in your application
		transparencies	software.

		Unexpected or	Make sure you have your Lexmark 5700 Series
		missing characters	printer driver selected as the default printer.
			Your printer may have bidirectional communi-
			cations problems. See “Bidirectional communi-
			cations problems” on page 44.

		Vertical straight lines	Try the following suggestions to improve print
		are not smooth	quality of vertical straight lines in tables, borders,
			and graphs:
			• Clean the print cartridge nozzles. See
			“Cleaning the print nozzles” on page 29.
			• Test the printhead alignment. See “Aligning
			the print cartridges” on page 27.
			• Change Print Quality to something other than
			Quick Print 600.

62 Troubleshooting

Image 68

Contents Lexmark Photo Jetprinter User Guide United States Government Restricted Rights Contents Printing from DOS Appendix a Notices Appendix B Statement of Limited Warranty Vi Contents Introducing your printer Chapter OnePrinter features and specifications This illustration shows the parts of the printerIntroducing your printer System requirements Printer dimensionsTemperature and humidity Using the printers light and button Paper Status lightPaper Feed button Using the printer software Chapter TwoOpening the Control Program Opening the Printer DriverChapter Three Loading paper and other mediaRecommended paper types Photo paper types and sizes Coated paper types and sizes Plain paperEnvelope types and sizes Transparency types and sizesLabel types and sizes Loading the automatic feeder Greeting card types and sizesIron-on transfer types and sizes Paper, transparencies, glossy film, and labelsLoading paper and other media Loading envelopes or other print media Paper guide Release Tab Loading the manual feeder Loading paper or other print mediaLoading paper and other media Loading paper and other media Chapter Four Caring for your print cartridgesPreserving print cartridges Installing or replacing print cartridges Removing a print cartridgeCartridge type Cartridge carrier slot Installing or changing a print cartridge Caring for your print cartridges If you Click Installed Disposing of used cartridgesAligning the print cartridges Caring for your print cartridges Cleaning the print nozzles Click the Clean Print Nozzles buttonCaring for your print cartridges Nozzles Contacts Cleaning print cartridge carrier contacts Caring for your print cartridges Caring for your print cartridges Chapter Five Changing print settings for DOS applicationsPrinting from Printing from DOS applications DOS applications in WindowsPrinting from DOS Printing from a DOS application to another printer Printing from non-Windows DOS applications Printing from DOS Enabling DOS printing to other printers Enabling DOS printing to your printerPrinting from DOS Troubleshooting Chapter SixBidirectional communications problems Solving bidirectional communications problems Replacing the parallel cableDisabling bidirectional communications Printhead failure Did the message reappear? Deleting photo files Replacing the print cartridgeError messages on your computer Error messages on the printer operator panel General printing problems Interface problems DOS print job doesNot print Intermittent printingBlinking and an error Paper Status light isMessage appears on Your screenPrinter is plugged But nothing printsThere is no action From the printerPrinter seems to be Printing but noCharacters appear Test page does notPaper feed problems Paper fails to feedPaper skews or BucklesPaper sticks together TransparenciesGlossy film, or photo Papers stick togetherPoor print quality Problems General print qualityImproperly formed Or misalignedEdge of envelope Print is too dark orSmudged Photo is too dark orPrint smears on Contain white streaksPrinted pages have Alternating bands Light and dark print Solid black areas onPrinter software problems Removing the exit tray Ordering Supplies Print cartridgesParallel cable Chapter SevenPhoto paper Coated paperGlossy film TransparenciesGreeting cards with envelopes LabelsIron-on transfers for T-shirts Ordering Supplies Energy Star Appendix aElectronic Emission Safety information Consignes de sécurité Pautas de Seguridad Sikkerhetsinformasjon Informações de Segurança Page Statement of Limited Warranty Appendix BExtent of Warranty Limitation of Liability Statement of Limited Warranty Glossary Air BrushIcon Index Index Index Index Reader’s Business Reply Mail