FARGO electronic 970627-510489-(04) manual Clearing a Ribbon JAM, Technical Support

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E. CLEARING A RIBBON JAM

If the ribbon becomes jammed inside the printer (visible when you open the printerÕs cover), refer to the following steps to remove it:

1.Leave the power on and open the printerÕs cover by pressing the Cover Release Button.

2.Remove the ribbon take-up core (the core with the used ribbon on it).

3.Grasping the ribbon take-up core, gently pull the ribbon upward as you press and hold the clear button. This will rotate the rollers backwards and eject the ribbon.

F.TECHNICAL SUPPORT

If you have difficulty operating FotoFUN!, the suggestions on the included Troubleshooting Guide should, in most cases, solve the problem. If you still have difficulty after trying these suggestions, call FARGOÕs Technical Support Group.

Customer and technical support representatives are available Monday through Friday, 7:00 AM to 6:00 PM Central Standard Time. Technical support is free of charge for your first call and for those calls made within the first 30-days following that first call. To contact a technical support representative, call (612) 941-0050. You may also leave a message 24-hours a day if you would like to have a representative call you back the next business day.

If technical support is needed and it has been over 30-days since your first call, you must call 1-900-555-3274. A fee of $10.00 per call will then be charged to your phone bill. You must be at least 18 years of age to call this number.

Several additional support options are available for free,

24-hours a day, 365 days per year. They are:

FARGO BBS:

(612) 942-7958

FARGO WWW Home Page:

http://www.fargo.com

FARGO Tech Support FAX:

(612) 941-1852

On both the BBS and the WWW Home Page, youÕre able to download printer drivers at speeds up to 14,400 bits per second. A wide range of text files can also be printed or downloaded.

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Contents UserÕs Manual Trademark Acknowledgments Table of Contents Thank YOU… Getting StartedChoosing a Good Location Unpacking and InspectionIdentifying the Parts Photo Ribbon and Paper Installing Photo RibbonAbout Photo Ribbon and Paper Supply Take-up Inserting Photo PAPER, POSTCARDS, or Label Paper Applying Power Powering Up FotoFUNPrinting a Self Test Connecting FotoFUN! to Your Computer Using FotoFUN! for WindowsWindows Installing the FotoFUN! Printer DriverPrinters Windows Setting UP the FotoFUN! Printer Driver Paper Size Color Matching Ribbon TypeIntensity OverlayOrientation Write Direct to PortPrinting a Photo Using FotoFUN! for Windows Using FotoFUN! for Macintosh Installing the FotoFUN! Printer Driver Chooser Using FotoFUN! for Macintosh Setting UP the FotoFUN! Printer Driver Color Matching Enlarge/reduce Using FotoFUN! for Macintosh Installing the Backgrounder Using the Print Backgrounder for MacintoshPrinting with the Backgrounder Backgrounder Status Window Backgrounder Menus Admin menuFile menu Jobs menu Problems During a Background Print On off LED Indicator Light Indicator LightsClear LED Indicator Light Both LED Indicator Lights Maintaining FotoFUN Cleaning the PrintheadCleaning the Drive Roller Cleaning the Outside and Inside of the PrinterClearing a Paper JAM Technical Support Clearing a Ribbon JAMInterface Technical SpecificationsIndex
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