JVC GR-D372U EN Troubleshooting, Power, Video and D.S.C. Recording, Video and D.S.C. Playback

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42 EN TROUBLESHOOTING

If, after following the steps in the chart below, the problem still exists, please consult your nearest JVC dealer.

The camcorder is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such cases, first disconnect its power supply unit (battery pack, AC Adapter, etc.) and wait a few minutes; and then re-connect it and proceed as usual from the beginning.

Power

No power is supplied.

The power is not connected properly.

Connect the AC Adapter securely. ( pg. 14) The battery pack is not attached firmly.

Detach the battery pack once again and re-attach

it firmly. ( pg. 13)

The battery is dead.

Replace the dead battery with a fully charged one. ( pg. 13)

Video and D.S.C. Recording

Digital Zoom does not work.

32X optical zoom is selected.

Set “ZOOM” to “64X” or “900X”. ( pg. 30) The VIDEO/MEMORY Switch is set to

“MEMORY”.

Set the VIDEO/MEMORY Switch to “VIDEO”.

Video and D.S.C. Playback

The tape is moving, but there is no picture.

Your TV has AV input terminals, but is not set to its VIDEO mode.

Set the TV to the mode or channel appropriate for video playback. ( pg. 21)

The cassette holder cover is open.

Close the cassette holder cover. ( pg. 18)

Blocks of noise appear during playback, or there is no playback picture and the screen becomes blue.

Clean the video heads with an optional cleaning cassette. ( pg. 48)

Advanced features

The focus does not adjust automatically.

Recording cannot be performed.

The tape’s erase protection tab is set to “SAVE”. Set the tape’s erase protection tab to “REC”.

( pg. 18)

“TAPE END” appears.

Replace with new cassette. ( pg. 18) The cassette holder cover is open.

Close the cassette holder cover.

When shooting a subject illuminated by bright light, vertical lines appear.

This is not a malfunction.

When the screen is under direct sunlight during shooting, the screen becomes red or black for an instant.

This is not a malfunction.

Focus is set to the Manual mode.

Set Focus to the Auto mode. ( pg. 34)

The lens is dirty or covered with condensation. Clean the lens and check the focus again.

( pg. 46)

Snapshot mode cannot be used.

The Wide (16:9) mode (16:9 indicator) is selected. Disengage the 16:9 (16:9 indicator) Wide mode.

( pg. 33)

The color of Snapshot looks strange.

The light source or the subject does not include white. Or there are various different light sources

behind the subject.

Find a white subject and compose your shot so that it also appears in the frame. ( pg. 34, 37)

During recording, the date/ time does not appear.

“DATE/TIME” is set to “OFF”.

Set “DATE/TIME” to “ON”. ( pg. 29, 32)

The LCD monitor or viewfinder indications blink.

Effects and “DIS” functions that cannot be used together are selected at the same time.

Re-read the sections covering Effects and “DIS”. ( pg. 29, 30, 38)

The image taken using Snapshot is too dark.

Shooting was performed under backlit conditions. Press BACKLIGHT. ( pg. 36)

The image taken using Snapshot is too bright.

The subject is too bright.

Set “ ” to “SPOTLIGHT”. ( pg. 38)

Image 42
Contents For Customer Use Digital Still Camera D.S.C. RecordingDear Customer Model No Serial NoRead This First Safety Precautions Important Safety Instructions Use SP Standard mode for important video recordings Before Using This CamcorderWe recommend cleaning your video heads before use It is recommended that you use JVC brand cassette tapesBacklight Compensation Data BatteryWipe/Fader Effects LED LightContents EN Index EN Getting StartedControls ÇIndicatorsConnectors ÉOther Parts11 13 AM During D.S.C. Recording OnlyPause 1555I T / M I During Video PlaybackDuring D.S.C. Playback DE CProvided Accessories How To Attach The Lens CapHow To Attach The Core Filter Power Charging The Battery PackData Battery System About BatteriesMaximum continuous recording time Operation Mode Auto/Manual ModePower-Linked Operation Language on the display can be changed.  pg Language SettingsGrip Adjustment Sure to fasten the velcro strip to your preferenceSet the Power Switch to REC while pressing Viewfinder AdjustmentBrightness Adjustment Of The Display Tripod MountingTo protect valuable recordings Make sure the camcorder’s power is off Open the card coverGetting Started Close the card coverBasic Recording Tape Remaining TimeLCD Monitor And Viewfinder Zoom EN Video RecordingTime Code Zoom OutQuick Review To control the speaker volumeNormal Playback Still PlaybackEN Video Playback Shuttle SearchIf using a VCR , go to step Connections To a TV Or VCRVideo Playback EN Basic Shooting D.S.C. Snapshot Normal Playback Of ImagesEN D.S.C. Recording C. PlaybackAuto Playback Of Images Index Playback Of Files Removing On-Screen DisplayProtecting Files Resetting The File NameEN Additional Features for D.S.C To Remove ProtectionTo delete the currently displayed file Setting Print Information Dpof SettingDeleting Files To delete all files stored in the memory cardTo Reset The Number Of Prints Initializing a Memory CardNumber Of Prints Video Playback Menu EN Menus for Detailed Adjustment Recording MenusAuto English / FrançaisEspañol / Português Fine / Standard Sound Mode and NarrationPlayback Menus On Screen OFF / LCD / LCD/TVLive Slow Wide ModeLED Light Night-AliveManual Focus Tape Motor Drive ModeTo reset to Auto Focus Press SnapshotExposure Control Iris Lock Video MemoryWhite Balance Adjustment Wipe Or Fader Effects To RECTo deactivate the selected effect Program AE, Effects And Shutter EN Features for RecordingEffects SportsEditing EN Digital Dubbing EN EditingTo use this camcorder as a recorder Using USB cable B Using DV cable Using USB cableUsing DV cable Memory card to a PCAdvanced features EN TroubleshootingPower Video and D.S.C. RecordingOther problems WhitishDisplays the battery remaining power Appears when the tape ends during recording or playbackRemaining power level High Exhausted Troubleshooting EN Cleaning The Camcorder EN User MaintenanceAC Adapter Battery PacksUsing Household AC Plug Adapter CassettesLCD Monitor EN CautionsMemory Cards Main UnitAbout moisture condensation How To Handle a CD-ROMDeclaration of Conformity Serious malfunctioningEN Specifications CamcorderRecording Capacity Dpof SettingMotor Drive Mode 42-45GR-D372U Software Installation and USB Connection Guide Contents JVC Software License Agreement Limited LiabilityTerm How to handle a CD-ROM System Requirements Software Installation Windows Connecting the USB cable To USB connectorDpof setting data Still imagesPlaying Back Files on the PC Windows Disconnecting the USB cable Windows Connections Macintosh USB cableFrom a memory card can cause problems When it is necessary to delete a file fromPlaying Back Files on the PC Macintosh Disconnecting the USB cable Macintosh Software Installation and USB Connection Guide