Axis Communications Q1932E IPv4 Address Configuration, IPv6 Address Configuration, ARP/Ping

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AXIS Q1932–E PT Mount Thermal Network Camera

System Options

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 47) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 39.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125

4.Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

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Contents Axis Q1932-E PT Mount Thermal Network Camera Intellectual Property Rights About this documentLegal Considerations LiabilityLearn More SupportAxis Q1932-E PT Mount Thermal Network Camera Table of ContentsConnectors Performance Considerations Connectors and Buttons Network ConnectorHardware Overview SD Card Slot LED IndicatorsPower Connector RS485/RS422 ConnectorSet the Root Password Access the ProductAccess from a Browser Access from the InternetClick Use Https Go to Setup EventsLive View Controls on the Live ViewPTZ Controls Axis Media Control viewer toolbarHow to Stream H.264 Media StreamsAxis Media Control AMC Alternative Methods of Accessing the Video Stream Axis Q1932-E PT Mount Thermal Network Camera Basic Setup Set Up the ProductImage VideoVideo Stream Pixel Counter264 Stream ProfilesImage Appearance Camera SettingsExposure Settings OverlayOverlay Image Use Overlay Text in an Action RuleGo to Video Overlay Image Under Overlay Settings, select Include text Privacy MaskGo to Events Action Rules Browser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsUser Defined Links Preset Positions PTZ Pan Tilt ZoomGuard Tour Control Queue Install PTZ DriverDevice Settings AdvancedAxis Q1932-E PT Mount Thermal Network Camera Motion Detection Set Up Motion Detection WindowsDetectors Shock DetectionDefault values Parameter Object Size History Sensitivity High level 100%Low level 0% Application Licenses Install ApplicationGo to Setup Applications ApplicationsInstall Axis Application Configure Axis Cross Line DetectionAxis Cross Line Detection Axis Video Motion Detection Configure Axis Video Motion DetectionAxis Q1932-E PT Mount Thermal Network Camera Go to Events Action Rules and click Add Setting Up an Action RuleEvents Add RecipientsGo to Events Schedules and click Add Set Up RecurrencesSet Up Email Recipients Create SchedulesAxis Q1932-E PT Mount Thermal Network Camera Go to Recordings List RecordingsRecording List Continuous RecordingLanguages IP Address Filter System OptionsSecurity UsersIeee CertificatesGo to System Options Security Ieee Network Basic TCP/IP SettingsGo to Setup System Options Security Certificates Date & TimeARP/Ping IPv4 Address ConfigurationIPv6 Address Configuration Assign IP Address Using ARP/PingAxis Video Hosting System Avhs Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationNAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressSmtp email QoS Quality of ServiceBonjour UPnPTM can be disabled under System Options Network UPnPTMUPnPTM RTP/H.264Format SD Card StorageSD Card Mount and Unmount SD CardCOM Port MaintenancePorts & Devices Network ShareLogs & Reports SupportSupport Overview System OverviewFile Upload Reset to Factory Default SettingsPlain Config ScriptingAxis Q1932-E PT Mount Thermal Network Camera Check the Firmware TroubleshootingUpgrade the Firmware Emergency Recovery ProcedureProduct is accessible locally but not externally Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserStorage and disk management problems Problems with streaming H.264Video and image problems, general Video Camera SettingsVideo cannot be recorded Technical Specifications Power Function/group Specifications Network SecurityInstallation Maintenance General CasingConnectors RS485/422 Connector Performance ConsiderationsFunction Pin M3.3

Q1932E specifications

Axis Communications, a leading provider of network video solutions, offers a range of advanced surveillance cameras designed to meet the needs of various security applications. Among their innovative products is the Axis Q1932E, a robust thermal network camera that excels in challenging environments where visibility is compromised.

The Q1932E is particularly valued for its ability to detect and monitor objects and people in complete darkness, smoke, fog, or adverse weather conditions. This capability stems from its thermal imaging technology, which detects heat emitted by objects rather than relying on visible light. As a result, users can achieve reliable surveillance across different lighting conditions, making it ideal for critical applications like perimeter security, transportation, and infrastructure monitoring.

One of the main features of the Axis Q1932E is its resolution. The camera offers a thermal resolution of 384x288 pixels, allowing for detailed thermal imaging. This resolution is crucial for identifying potential threats even from a distance. The built-in digital Pan-Tilt-Zoom (dPTZ) capability allows users to zoom in on specific areas of interest, enhancing monitoring efficiency without losing sight of the broader scene.

Durability is another key characteristic of the Q1932E. It is designed with a weatherproof casing, complying with the IP66 standard, ensuring it can withstand harsh weather conditions such as rain, wind, and fluctuating temperatures. This rugged design makes it suitable for outdoor installations in various environments.

The camera also features Axis' advanced video analytics capabilities, enabling motion detection and edge analytics. These functionalities allow users to receive real-time alerts and notifications when unusual activity is detected, enhancing response times to potential security threats. The integration of Axis’ Zipstream technology further optimizes bandwidth and storage usage, reducing costs while maintaining high-quality video streams.

Installation is made convenient with Power over Ethernet (PoE) support, which allows both data and power to be delivered through a single cable, simplifying the setup process. Additionally, the camera supports various mounting options, providing flexibility to adapt to different surveillance needs.

In summary, the Axis Q1932E thermal network camera is a powerful tool for security professionals seeking to enhance their surveillance capabilities. With its superior thermal imaging, durability, advanced analytics, and ease of installation, it is an excellent choice for ensuring safety and security in any environment, regardless of the lighting conditions.