Axis Communications p3344 user manual Troubleshooting, Checking the firmware, Upgrading the firmware

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AXIS P3344 Fixed Dome Network Camera

Troubleshooting

Troubleshooting

Checking the firmware

Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

Upgrading the firmware

When you upgrade the product with the latest firmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.

To upgrade, follow these instructions:

1.Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup

2.Go to Setup > System Options > Maintenance in the products web pages.

3.Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.

After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the upgrade has failed.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

Note

Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the new firmware) although this is not guaranteed by Axis Communications AB.

Emergency recovery procedure

If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.

1. In UNIX/Linux, type the following from the command line:

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Contents Axis P3344 Fixed Dome Network Camera About this document LiabilityIntellectual Property Rights Equipment ModificationsTable of Contents Axis P3344 Fixed Dome Network CameraPerformance considerations Connectors Hardware overviewHardware overview Function Pin Specifications GNDLED indicators MaintenanceColor Indication Accessing the product Accessing the productAccess from a browser Access from the Internet Set the root passwordNetwork TCP/IP Advanced Click Create self-signed certificateLive View Controls on the Live ViewAxis Media Control viewer toolbar PTZ ControlsAMC Audio controls Axis P3344 Fixed Dome Network Camera How to stream H.264 Media streamsMedia streams Axis Media Control AMCAlternative methods of accessing the video stream Accessing audio streams Setting up the product Setting up the productBasic Setup Video and Audio Video and AudioVideo Stream ImageCamera Settings Stream Profiles264 Image AppearanceExposure Settings Iris adjustmentWhite balance Wide Dynamic RangeView Area OverlayPrivacy Mask Overlay imageAudio Settings Focus & ZoomAudio Channels Go to Video & Audio Focus & ZoomAudio Input Audio OutputG711 G726 Audio Clips Default viewer for browsers Live View ConfigLive View Config Viewer Settings User Defined LinksOutput Buttons Browser Viewer DescriptionPreset Positions PTZ Pan Tilt ZoomPTZ Pan Tilt Zoom Guard TourAdvanced ControlsDetectors DetectorsCamera Tampering Motion DetectionSet up motion detection Motion detection parametersDefault values Audio detectionRecommended values Go to Detectors Audio DetectionApplications ApplicationsSetting Up an Action Rule EventsEvents Convert Event Types to Action RulesRecipients SchedulesRecurrences Axis P3344 Fixed Dome Network Camera Recordings RecordingsRecording List Continuous recordingAxis P3344 Fixed Dome Network Camera System Options System OptionsSecurity UsersDate & Time IeeeAudio Support Basic TCP/IP Settings NetworkIPv4 Address Configuration IPv6 Address ConfigurationAdvanced TCP/IP Settings Link-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service Smtp emailStorage UPnPTMRTP/H.264 BonjourMaintenance Ports & DevicesNetwork Share PortsSupport Support OverviewSystem Overview Logs & ReportsScripting File UploadPlain Config Reset to factory default settings Troubleshooting TroubleshootingEmergency recovery procedure Checking the firmwareSymptoms, possible causes and remedial actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externally Problems with the H.264 formatStatus and Network indicator LEDs are flashing red rapidly Video and image problems, general Setup Video & Audio Camera SettingsProblems uploading files No images displayed on webSettings Storage and disk management problemsNo audio Poor audio qualityTechnical Specifications Technical SpecificationsInstallation aids Function/group Specifications Audio Audio streamingInput/output Network Security SupportedPerformance considerations Axis P3344 Fixed Dome Network Camera M1.9

p3344 specifications

Axis Communications, a leading manufacturer of IP surveillance solutions, has developed the P3344 series of network cameras, designed to meet the growing demand for advanced security applications across various environments. The P3344 series is known for its high-performance capabilities, exceptional video quality, and a range of features that cater to both indoor and outdoor surveillance needs.

One of the standout features of the Axis P3344 cameras is their impressive video resolution capabilities, offering high-definition image quality that ensures clear and detailed footage. With resolutions reaching up to 1.3 megapixels, these cameras provide crystal-clear images even in challenging lighting conditions, thanks to the incorporation of advanced day/night functionality. The automatic switching between color mode during the day and monochrome mode at night enhances visibility, making them ideal for 24/7 monitoring in various settings.

The P3344 series utilizes progressive scan technology, which is essential for capturing fast-moving subjects without motion blur, ensuring smooth and clear video playback. This feature is particularly crucial in environments like retail spaces or public areas where swift actions need to be accurately recorded. Furthermore, Axis's proprietary Lightfinder technology allows these cameras to deliver color images in low-light situations, further expanding their range of operational capabilities.

Another key characteristic of the P3344 series is its flexibility in installation. The cameras come with a user-friendly design, allowing for easy mounting and integration into existing security systems. They support Power over Ethernet (PoE), which simplifies installation by requiring only one cable for power and data transmission, reducing the complexity of cabling during setup.

Moreover, Axis Communications emphasizes advanced security features in the P3344 series, including Motion Detection, Audio Detection, and built-in tampering alarms. These features not only enhance the camera's effectiveness in monitoring suspicious activities but also provide operational alerts to security personnel. The cameras are equipped with Axis's Zipstream technology, a smart compression technology that optimizes bandwidth and storage usage, allowing for high-quality video streaming while minimizing data consumption.

In summary, the Axis P3344 series exemplifies the perfect blend of quality, performance, and versatility in surveillance technology. With outstanding video quality, intelligent features, and ease of installation, it stands as an excellent choice for businesses and institutions seeking reliable security solutions. The P3344 series showcases Axis Communications' commitment to delivering innovative products that adapt to the evolving needs of the security landscape.