Axis Communications p3344 user manual Product is accessible locally but not externally

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AXIS P3344 Fixed Dome Network Camera

Troubleshooting

The product is accessible locally but not externally

Router configuration

To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal

 

feature which will attempt to automatically configure the router to allow access to the Axis

 

product, see NAT traversal (port mapping) for IPv4, on page 41. The router must support UPnPTM.

Firewall protection

Check the Internet firewall with your network administrator.

Default routers required

Check if you need to configure the router settings.

Problems with the H.264 format

No H.264 displayed in the client

No multicast H.264 displayed in the client

Multicast H.264 only accessible by local clients

Poor rendering of H.264 images

Color saturation is different in H.264 and Motion JPEG

Lower frame rate than expected

Why do I not get maximum frames per second?

Image degeneration

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC), on page 13.

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Check with your network administrator that the multicast addresses used by the Axis product are valid for your network.

Check with your network administrator to see if there is a firewall preventing viewing.

Check if your router supports multicasting, or if the router settings between the client and the product need to be configured. The TTL (Time To Live) value may need to be increased.

Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.

If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering fromv the Video tab in the AMC Control Panel.

Ensure that your graphics card is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website.

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the network administrator that there is enough bandwidth available.

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames.

Lower the image resolution.

See Performance considerations, on page 55.

Decrease the GOV length. Go to Video & Audio > Video Stream and select the H.264 tab to modify the GOV length.

Status and Network indicator LEDs are flashing red rapidly

Hardware failure

Contact your Axis reseller.

Status indicator LED is flashing red and the product is inaccessible

 

 

A firmware upgrade has

See Emergency recovery procedure, on page 48.

been interrupted or the

 

firmware has otherwise been

 

damaged

 

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Contents Axis P3344 Fixed Dome Network Camera Intellectual Property Rights About this documentLiability Equipment ModificationsTable of Contents Axis P3344 Fixed Dome Network CameraPerformance considerations Hardware overview ConnectorsHardware overview Function Pin Specifications GNDColor Indication LED indicatorsMaintenance Access from a browser Accessing the productAccessing the product Network TCP/IP Advanced Access from the InternetSet the root password Click Create self-signed certificateLive View Controls on the Live ViewAMC Audio controls Axis Media Control viewer toolbarPTZ Controls Axis P3344 Fixed Dome Network Camera Media streams How to stream H.264Media streams Axis Media Control AMCAlternative methods of accessing the video stream Accessing audio streams Basic Setup Setting up the productSetting up the product Video Stream Video and AudioVideo and Audio Image264 Camera SettingsStream Profiles Image AppearanceWhite balance Exposure SettingsIris adjustment Wide Dynamic RangePrivacy Mask View AreaOverlay Overlay imageAudio Channels Audio SettingsFocus & Zoom Go to Video & Audio Focus & ZoomG711 G726 Audio InputAudio Output Audio Clips Live View Config Default viewer for browsersLive View Config Output Buttons Viewer SettingsUser Defined Links Browser Viewer DescriptionPTZ Pan Tilt Zoom Preset PositionsPTZ Pan Tilt Zoom Guard TourAdvanced ControlsCamera Tampering DetectorsDetectors Motion DetectionSet up motion detection Motion detection parametersRecommended values Default valuesAudio detection Go to Detectors Audio DetectionApplications ApplicationsEvents Setting Up an Action RuleEvents Convert Event Types to Action RulesRecurrences RecipientsSchedules Axis P3344 Fixed Dome Network Camera Recording List RecordingsRecordings Continuous recordingAxis P3344 Fixed Dome Network Camera Security System OptionsSystem Options UsersAudio Support Date & TimeIeee IPv4 Address Configuration Basic TCP/IP SettingsNetwork IPv6 Address ConfigurationAdvanced TCP/IP Settings Link-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service Smtp emailRTP/H.264 StorageUPnPTM BonjourNetwork Share MaintenancePorts & Devices PortsSystem Overview SupportSupport Overview Logs & ReportsPlain Config ScriptingFile Upload Reset to factory default settings Emergency recovery procedure TroubleshootingTroubleshooting Checking the firmwareProduct cannot be accessed from a browser Symptoms, possible causes and remedial actionsProblems setting the IP address Status and Network indicator LEDs are flashing red rapidly Product is accessible locally but not externallyProblems with the H.264 format Problems uploading files Video and image problems, generalSetup Video & Audio Camera Settings No images displayed on webNo audio SettingsStorage and disk management problems Poor audio qualityTechnical Specifications Technical SpecificationsInput/output Network Security Installation aidsFunction/group Specifications Audio Audio streaming SupportedPerformance considerations Axis P3344 Fixed Dome Network Camera M1.9

p3344 specifications

Axis Communications, a leading manufacturer of IP surveillance solutions, has developed the P3344 series of network cameras, designed to meet the growing demand for advanced security applications across various environments. The P3344 series is known for its high-performance capabilities, exceptional video quality, and a range of features that cater to both indoor and outdoor surveillance needs.

One of the standout features of the Axis P3344 cameras is their impressive video resolution capabilities, offering high-definition image quality that ensures clear and detailed footage. With resolutions reaching up to 1.3 megapixels, these cameras provide crystal-clear images even in challenging lighting conditions, thanks to the incorporation of advanced day/night functionality. The automatic switching between color mode during the day and monochrome mode at night enhances visibility, making them ideal for 24/7 monitoring in various settings.

The P3344 series utilizes progressive scan technology, which is essential for capturing fast-moving subjects without motion blur, ensuring smooth and clear video playback. This feature is particularly crucial in environments like retail spaces or public areas where swift actions need to be accurately recorded. Furthermore, Axis's proprietary Lightfinder technology allows these cameras to deliver color images in low-light situations, further expanding their range of operational capabilities.

Another key characteristic of the P3344 series is its flexibility in installation. The cameras come with a user-friendly design, allowing for easy mounting and integration into existing security systems. They support Power over Ethernet (PoE), which simplifies installation by requiring only one cable for power and data transmission, reducing the complexity of cabling during setup.

Moreover, Axis Communications emphasizes advanced security features in the P3344 series, including Motion Detection, Audio Detection, and built-in tampering alarms. These features not only enhance the camera's effectiveness in monitoring suspicious activities but also provide operational alerts to security personnel. The cameras are equipped with Axis's Zipstream technology, a smart compression technology that optimizes bandwidth and storage usage, allowing for high-quality video streaming while minimizing data consumption.

In summary, the Axis P3344 series exemplifies the perfect blend of quality, performance, and versatility in surveillance technology. With outstanding video quality, intelligent features, and ease of installation, it stands as an excellent choice for businesses and institutions seeking reliable security solutions. The P3344 series showcases Axis Communications' commitment to delivering innovative products that adapt to the evolving needs of the security landscape.
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