Axis Communications P3365-V Key frames, Video and image problems, general, No audio, Settings

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AXIS P3365-V Fixed Dome Network Camera

Troubleshooting

Lower frame rate than

See Performance Considerations on page 63.

expected

Reduce the number of applications running on the client computer.

 

 

Limit the number of simultaneous viewers.

 

Check with the network administrator that there is enough bandwidth available.

 

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only

 

key frames.

 

Lower the image resolution.

 

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis

 

product. See Technical Specifications on page 60.

Status and Network indicator LEDs are flashing red rapidly

 

 

Hardware failure

Contact your Axis reseller.

Video and image problems, general

 

 

Image unsatisfactory

Check the video stream and camera settings under Setup > Video & Audio > Video Stream and

 

Setup > Video & Audio > Camera Settings.

Motion Detection triggers unexpectedly

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

No audio

 

 

 

Incorrect setup

Check the sound card in the computer. Ensure that mute is not selected and that the volume

 

settings are correct.

 

Check that Enable audio support is selected under Setup > System Options > Security > Audio

 

Support.

 

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

 

Settings.

Poor audio quality

 

 

 

Stuttering

Reduce the number of listeners and viewers. Decrease image resolution and compression.

Unsynchronized audio and

Synchronize the product’s date and time settings with an NTP server. Go to Setup > System

video using H.264

Options > Date & Time.

Distorted audio

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

 

Settings.

Feedback loops

Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or

 

use half-duplex mode instead.

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Contents Axis P3365-V Fixed Dome Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis P3365-V Fixed Dome Network CameraTechnical Specifications ConnectorsDimension Connectors and ButtonsNetwork Connector WeightSD Card Slot ConnectorAudio Connector Control ButtonStatus LED Indication LED IndicatorsPower LED Indication Network LED IndicationAccess from a Browser Access the ProductStart a browser Chrome, Internet Explorer, Firefox, Safari Set the Root Password Access from the InternetClick Use Https Live View Set Power Line FrequencyControls on the Live View Manual Trigger Go to Setup EventsAxis Media Control viewer toolbar To show the manual trigger buttons in the Live ViewHalf-duplex mode PTZ ControlsMedia Streams How to Stream H.264Axis Media Control AMC Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccess Audio Streams Java applet supports simplex audio with G.711 encodingSet Up the Product Basic SetupPixel Counter Set Up Video StreamsVideo and Audio ImageClick Save to apply the new settings 264Camera Settings Stream ProfilesSet Shutter to Iris adjustmentShutter & Gain Day/NightOverlay Select an Aspect ratio and a Video stream resolutionView Area Go to Video & Audio View AreaOverlay Image Go to Video & Audio Overlay ImageUse Overlay Text in an Action Rule Privacy MaskFocus & Zoom Go to Events Action RulesAudio Modes Set Up AudioWhen satisfied, click Enable iris to enable the iris Go to Video & Audio Focus & ZoomAudio Input Audio Clips Audio OutputViewer Settings Configure the Live ViewDefault Viewer for Browsers Browser Viewer DescriptionOutput Buttons Go to Setup Live View ConfigUser Defined Links For more information about I/O ports, see I/O Ports onGuard Tour Preset PositionsPTZ Pan Tilt Zoom AdvancedOperator Same as administrator but with lower priority Control QueueMotion Detection DetectorsCamera Tampering Go to Detectors Camera TamperingSet Up Motion Detection Windows Motion Detection ParametersAudio Detection Go to Detectors Audio DetectionApplications Install ApplicationGo to Setup Applications Application LicensesAxis P3365-V Fixed Dome Network Camera Add Recipients Set Up Action RulesEvents Go to Events Action Rules and click AddCreate Schedules Set Up RecurrencesSet Up Email Recipients Go to Events Schedules and click AddAxis P3365-V Fixed Dome Network Camera Continuous Recording RecordingsRecording List Go to Recordings ListClick Save to save and start the recording Languages Users System OptionsSecurity IP Address FilterCertificates IeeeGo to System Options Security Ieee Date & Time Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Audio SupportBasic TCP/IP Settings NetworkAxis Internet Dynamic DNS Service requires IPv4 Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationLink-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT traversal port mapping for IPv4QoS Quality of Service FTPUPnPTM UPnPTM can be disabled under System Options Network UPnPTMRTP/H.264 SD Card StorageBonjour Network SharePorts MaintenancePorts & Devices Port StatusSystem Overview SupportSupport Overview Logs & ReportsPlain Config Reset to Factory Default SettingsFile Upload Firmware To upgrade the product’s firmware TroubleshootingUpgrade the Firmware Check the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsEmergency Recovery Procedure Product cannot be accessed from a browserProblems with streaming H.264 Product is accessible locally but not externallyBasic Setup Video & Audio Camera Settings Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general SettingsRe-mount the storage device Storage and disk management problemsStorage disruption Reformat the SD card and then click MountTechnical Specifications Maintenance General Casing Function/group Specifications Network SecurityInstallation aids PowerConnectors Audio Input Performance ConsiderationsAudio Output Axis P3365-V Fixed Dome Network Camera M3.2

P3365-V specifications

Axis Communications has established itself as a leader in the field of network video surveillance, and among its standout models is the Axis P3365-V network camera. This camera is designed for indoor use, specifically targeting professional video surveillance applications that demand high-quality imaging and advanced features.

The P3365-V offers a 1080p HDTV resolution, providing stunning image clarity that is crucial for identifying individuals and objects in various environments. With a frame rate of up to 30 frames per second, it ensures smooth video playback, making it suitable for scenarios where detail matters, such as retail spaces and transportation hubs.

One of the standout features of the P3365-V is its wide dynamic range (WDR) technology, which allows the camera to capture scenes with challenging lighting conditions. This is particularly beneficial in environments where both dark and bright areas exist, enabling the camera to produce well-balanced images that maintain clarity in highlights and shadows.

Moreover, the Axis P3365-V is equipped with Axis' Zipstream technology, which optimizes bandwidth and storage use without compromising video quality. This intelligent compression method significantly reduces data rates, making it an ideal choice for organizations concerned about storage expenses while still requiring high-resolution video.

The camera also boasts a robust design, featuring a vandal-resistant casing that ensures durability and reliability in various settings. With its IP66 rating, the P3365-V is protected against dust and rain, making it suitable for installation in challenging indoor environments.

In terms of installation and integration, the P3365-V is designed for flexibility, offering various mounting options that allow for easy placement in a variety of configurations. Its Power over Ethernet (PoE) capability simplifies installation by allowing both power and data to be transmitted over a single cable.

In summary, the Axis P3365-V network camera is a highly versatile and reliable surveillance solution, combining high-definition imaging, advanced video compression, and durable design. With technological features such as WDR and Zipstream, it caters to a range of surveillance needs while ensuring that organizations can maintain a keen eye on their premises. Whether deployed in retail, offices, or transportation, the P3365-V stands out as an exemplary choice for modern security solutions.