Bosch Appliances VBN-5085 installation manual Customer service

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44 en Troubleshooting

DINION 5000 AN

 

 

6.2Customer service

If you cannot resolve a fault, please contact your supplier or system integrator, or contact Bosch Security Systems Customer Service directly.

The Installer should write down all information regarding the unit so that it can be referenced for warranty or repair. The version numbers of the firmware and other status information can be seen when the unit starts or by opening the Install menu. Note down this information and the information found on the camera label before contacting customer service.

AM18-Q0644 v1.0 2013.03

Installation Manual

Bosch Security Systems

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Contents Dinion 5000 AN Page Table of Contents Technical Data TroubleshootingMaintenance System ground/Safety ground SafetySafety precautions Important safety instructions Important notices FCC information FCC & Ices InformationUL certification Bosch noticeDisclaimer More informationFeatures IntroductionInstallation UnpackingLow voltage cameras Power connectionConnection and mounting High voltage power connection High voltage camerasOutput Video signal Video connectionsAlarm and relay connector Pin Alarm socketLens mounting Pin Video iris lens DC iris lensBack focus adjustment Lock the back focus locking button Mounting the camera Top level menus ConfigurationMenus Menu navigation Side panel door .2 Menu/select keyAM18-Q0644 v1.0 Installation Manual Camera control communication Bilinx Day/Night switchingDisabled camera buttons Selection Description Mode submenuMain menu structure Exposure submenu En ConfigurationDINION 5000 AN 3 Day/Night submenu Selection Description Enhance / Dynamic Engine submenu HDR3D-NR Color submenu VMD submenu Selecting an area for VMD maskingImage Adjustment submenu Install menu structure Language submenu Lens Wizard submenuAdjustment procedure DC-iris Lens Adjustment procedure Manual-iris LensSynchronization submenu Alarm I/O submenu Test signal submenu Connections submenuCamera ID submenu Selecting an area for privacy masking Privacy masking submenuFlip submenu Defaults submenu Malfunction Possible causes Solution TroubleshootingResolving problems Customer service Transfer and disposal MaintenanceRepairs Technical Data SpecificationsType number VBN-5085-C11 VBN-5085-C21 VBN-5085-C51 All versionsTechnical Data en Dimensions 889 123 843Accessories Dinion 5000 AN Page Bosch Security Systems